MacBook - Cracked MacBook - Page 3 - Mac-Forums.com

Zoolook · 03-21-2008, 03:35 PM

This has now happened to my Wife's MacBook (white) so I checked mine carefully (BlackBook) and can see the 1st signs of a crack.

JLam21 · 03-31-2008, 07:51 PM

OH NO!

My MacBook is starting to show the exact same type of crack on the right side where my wrist lies.

I bought my MacBook last year in late April (2007) from my school's computer store. Should I bring it into an Apple Store? Or should I bring it back to the computer store at my school and contact AppleCare from there?

Also, I've forgotten: how long does the warranty last for? I'm guessing mine is no longer under warranty. So will it cost anything to ship it in or to get it fixed at an Apple Store?

cowasaki · 03-31-2008, 07:55 PM

Quote:

Originally Posted by JLam21

OH NO!

My MacBook is starting to show the exact same type of crack on the right side where my wrist lies.

I bought my MacBook last year in late April (2007) from my school's computer store. Should I bring it into an Apple Store? Or should I bring it back to the computer store at my school and contact AppleCare from there?

Also, I've forgotten: how long does the warranty last for? I'm guessing mine is no longer under warranty. So will it cost anything to ship it in or to get it fixed at an Apple Store?

12 months so you should be ok if you get it back asap!

JLam21 · 03-31-2008, 08:20 PM

This just HAS to happen during the busiest two weeks of school too.

Natsu-S · 04-01-2008, 08:55 AM

what's with the crackings? does that happen often with macbook?

eurodude · 04-01-2008, 09:03 AM

I thought Apple was trying to make their costumers happy... With those cracks you guys report I start to doubt that...
Could everyone report a successful repair from apple?

JLam21 · 04-02-2008, 10:40 PM

I just e-mailed the store I bought my MacBook from. They were very nice about it and told me they've ordered the replacement piece already.

I'm going to bring it in next week. I'll keep you guys updated!

halo200 · 04-03-2008, 04:53 AM

i have a black macbook and I have a crack going from the right corner, towards the left for about 2 cm, im on the 2ghz core duo model, but i have no extended applecare, im thinking about just replacing the top myself

Zoolook · 04-04-2008, 07:49 PM

Quote:

Originally Posted by halo200

i have a black macbook and I have a crack going from the right corner, towards the left for about 2 cm, im on the 2ghz core duo model, but i have no extended applecare, im thinking about just replacing the top myself

Is that possible? Can you order them?

cowasaki · 04-04-2008, 07:56 PM

There are several places on the internet to buy used parts. Second hand the black ones are at a premium.

However - Apple gave me a price of about £80 or so plus VAT for a new one for the white macbook, not sure if the black one is the same price but probably.... Oh I didn't look where you were from before I started to answer... The UK price of whole laptops in pounds is about double the US dollar price plus 10% plus VAT (17.5%) so .... about $145 approx! Thats just a guess but it will not be far off! If you do get a price there let us know. (The price of the top plastic is so much due to the keyboard and touchpad being part of it!)

halo200 · 04-05-2008, 01:59 AM

You Can here: http://www.ifixit.com/MacBook-Parts/...lack/IF186-001 for the black one and here for the white one: http://www.ifixit.com/MacBook-Parts/...hite/IF186-000

fatality154 · 04-05-2008, 02:50 AM

hi i'm new to this forum, Why did apple used plastic to make the macbook keyboard? plastic does NOT transfer heat well nor it offers more protecting in general, thats why metal or aluminum is the best materials for notebooks. this is obviously a design failure, And thanx guys i didn't even know they covered that, my macbook have 5 long SCARS

skaheadpunk · 04-06-2008, 11:57 AM

Happened to mine, got it repaired under the warranty... and now it's happening again and for some stupid reason I didn't extend it. A guy in the mac shop near us said it was because of the two raised bits above the screen - close it too hard over and over and over again and it starts to damage the bottom.

And you can buy bits of the casing from ebay or Apple... but it'll cost ya! Ebay is like £40 for the inner top case (ie keyboard bit), more for black, more for the others. My Apple store said it would be about £100 from them.

JLam21 · 04-08-2008, 11:43 PM

Just got mine back. Brand new top case, and yes brand new keys and trackpad. Quite happy that mine was still covered under the original warranty.

However, the person that did it for me didn't do a very good job. There's a really thin gap of space between the top case and the actual computer near the track pad that runs for about 2 inches. I'll have to bring it in again to get this fixed.

Subaruski · 04-21-2008, 09:31 PM

i have the exact same problem. i bought my macbook through the tech center at my college. after taking it in there they said it was not covered under warranty....