Hi,
Mine just had the same problem with the crack on the palm rest. My 3 months telephone support is up, is it best for me to take it in to a mac store for them to take a look? How understanding were they of this problem? Thanks in Advance
Mac Specs: Black MacBook 2GB, Mac Pro 2.66Ghz 3GB X1900.
I would imagine the magnetic catch and opening the laptop is to blame. When you are pulling the lip up away from the magnet it must place the plastic under some tension.
Mac Specs: MacBook Pro 15", 2.4ghz C2D 4gb RAM,320gb WD Black 7.2k RPM. + iPhone 8Gb
i have the same problem i phone apple i have had my macbook 5 months or so they said i can not send it to them and need to take it to a local dealer to fix it for me i live in the u.k with no local stores so its a 2hour train trip for me so i hope i can just ship it to them or they can fix it while i am there tbh i hope then just swap it for a new one as i have one or 2 other scraps i would like to see the back off and i will just swap my hard drive over.
Mac Specs: Macbook, iPhone 3GS, iPod Touch, Apple TV
I don't believe it! My first Macbook had a cracked case and now this one does right above the IF port looks just like Walmat Connect's. Thing is when my first Macbook got sent off for the week I had a PC and I was on a college break. Now I'm in college and have work to do and i don't have a backup computer. Garh I'm so miffed right now.
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Last edited by nirvana; 02-05-2008 at 05:37 AM.
Reason: Added Photo
I've only had mine since 3Nov08 and its cracked through on the right side and starting to split on the left.
If you will look at the screen side of your 'book there are two little tabs which will line up with the cracks. Looks like a design oversight.
Carrying the laptop in a tight fitting case would probably accelerate the cracking. I carry mine in a camera bag almost daily. Its pretty tight in there.
The Marware pads might help but I doubt it would by much. Its probably better that the plastic cracks sooner as it will still be under warranty.
I'll be taking mine in this Friday.
Mac Specs: White MacBook: 2.16GHz Intel Core 2 Duo, 120GB Hard Drive, 2GB memory
Update: Took my MacBook to an Apple store, and they said they'd replaced the top case and keyboard with a stronger plastic. No issues whatsoever, they recognized the problem right away. Left my MacBook there and picked it up 2 days later, but apparently they had bent a metal bar during the installation process that blocked the CD drive, so I had to bring it back to have that fixed (on the spot). Other than that bent metal bar, no issues whatsoever and now my issues have been completely resolved.
Mac Specs: Mac pro 6Gb/2Tb; Mac Mini 2GB/1.66MHz;3x macbooks & iBook (family) + Macbook pro 17",hi res,7K2,4Gb.
2 of 3 of my families macbooks suffered the same fate and were fixed without any issues at all. It is a well known fault.
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