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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Macbook - Remote with Refurbs?


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StevenH

 
Member Since: Jan 05, 2007
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Do you still get the remote with Refurbished Macbooks? How about manual and system cds?
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KoDorSean

 
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Quote:
Originally Posted by StevenH View Post
Do you still get the remote with Refurbished Macbooks? How about manual and system cds?
It will come with everything a new macbook would come with.. so yes it will come with a remote/manual/system cds etc.


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Stretch

 
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According to Apple's refirb listing for a MBP:

Refurbished MacBook Pro
- MagSafe Power Adapter, AC wall plug and power cord
- Lithium-polymer battery
- Apple Remote
- DVI to VGA adapter
- Install/restore DVDs
- Printed and electronic documentation

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RNDdave

 
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Hello - I just bought a refurb - maybe a week ago and I got everything I'd expect. In fact I got more than I'd expect as they sent me one with extra RAM in it.

Only 2 things that surprised me - one it came in a brown box - this was not a big deal as the box lives in the roof space and the other surprise - Apple didn't remove the account as setup by the previous owner - but this was not hard to resolve - a refurb MacBook is a good buy.
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RNDdave

 
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Sounds like you get a couple more things with the MBP - I didn't get a DVI-VGA adaptor - but don't think I was expecting that anyway.
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trpnmonkey41

 
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Quote:
Originally Posted by RNDdave View Post
Sounds like you get a couple more things with the MBP - I didn't get a DVI-VGA adaptor - but don't think I was expecting that anyway.
that comes standard with mbp's

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StevenH

 
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Thanks for the replies - I just had a last moment panic there but it's alright now. Phew!
Just so you know, I DID check on the Apple Refurb Store but on the UK page it doesn't specify so I thought I'd better just check.

Quote:
Originally Posted by RNDdave View Post
Sounds like you get a couple more things with the MBP - I didn't get a DVI-VGA adaptor - but don't think I was expecting that anyway.
That's Ok I wasn't expecting one too anyway. It sounds like its got everything that I'm expecting.

BTW, @RNDdave, did you get a Black Macbook too? I heard that it comes with white charger and remote. How does it look? You like the matte surface?

I just got told that there's a 'pretty good chance' that it's gonna be delivered tomorrow! YAY!!!!
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RNDdave

 
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Quote:
Originally Posted by StevenH View Post
Thanks for the replies - I just had a last moment panic there but it's alright now. Phew!
Just so you know, I DID check on the Apple Refurb Store but on the UK page it doesn't specify so I thought I'd better just check.



That's Ok I wasn't expecting one too anyway. It sounds like its got everything that I'm expecting.

BTW, @RNDdave, did you get a Black Macbook too? I heard that it comes with white charger and remote. How does it look? You like the matte surface?

I just got told that there's a 'pretty good chance' that it's gonna be delivered tomorrow! YAY!!!!
Afraid not; I went for the White one - and I love it - the black one is pretty nice as well like - in an ideal world - I'd have both - if that world was truly ideal then no doubt I'd be able to type/use both laptops at the same time.

Ah well - I live in hope.

Anyway - no the BlackBook does not come with Black accessories - and me being a little sad like I am - decided I wanted my iPod and MacBook to be similar so bought the white variants of both.

I don't think having white accessories with a black macbook is a bad thing - the striking colours look good together.
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Quote:
Originally Posted by RNDdave View Post
Afraid not; I went for the White one - and I love it - the black one is pretty nice as well like - in an ideal world - I'd have both - if that world was truly ideal then no doubt I'd be able to type/use both laptops at the same time.

Ah well - I live in hope.

Anyway - no the BlackBook does not come with Black accessories - and me being a little sad like I am - decided I wanted my iPod and MacBook to be similar so bought the white variants of both.

I don't think having white accessories with a black macbook is a bad thing - the striking colours look good together.
I have a feeling the machine you received did not actually go through the refurbishment process. I also purchased a refurb unit (in my case, a MacBook Pro). Although it did come in a plain, brown box, all of the accessories were included and everything was in like-new condition. The hard disk had a clean install and in fact, I had to go through part of the setup process. I'd imagine that yours was mistakenly repacked without the benefit of actually being refurbished. I would recommend bringing this up with Apple support.
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D3v1L80Y

 
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The listing on the refurb site will show you exactly what is included with each package. When you click on the "more info" link, it gives you a breakdown of everything included.
If something isn't listed and you think it should be or want to know more info, then give Apple a call and make sure you have the exact listing in front of you.

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RNDdave

 
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Quote:
Originally Posted by cwa107 View Post
I have a feeling the machine you received did not actually go through the refurbishment process. I also purchased a refurb unit (in my case, a MacBook Pro). Although it did come in a plain, brown box, all of the accessories were included and everything was in like-new condition. The hard disk had a clean install and in fact, I had to go through part of the setup process. I'd imagine that yours was mistakenly repacked without the benefit of actually being refurbished. I would recommend bringing this up with Apple support.
First: off thanks for you comments

Second: I should point out that I did get all brand new accessories - or accessories that were in very good condition and certainly looked new.

Third: I was quite surprised even a little disappointed when my MacBook arrived and had not been set in a fresh configuration - however; as I later found out - Apple sent me a refurb which actually contained twice as much RAM as they'd advertised it with - so I prob wont be taking this up with Apple I think a previous owners account name/password in return for and extra Gig of RAM was a fair trade off

Refurbs are a good buy in my opinion - the money I saved allowed me to seriously consider the 30GB iPod I now own as well
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jaster

 
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RnDave, I know you are happy about getting more ram than advertised, but if your macbook still had the old acct on it, I would be a little worried. Refurbs are supposed to come in "factory" condition. Meaning totally zeroed out hard-drive. I got one and had to go through the entire set-up process. If I were you, I may be a little worried that the macbook wasn't totally gone over by apple techs. they may have missed fixing the reason it was refurbished to begin with along with missing the excess ram and the old user acct. You may have a great totally fixed machine, but then again I would be worried that the techs missed the reason it was a refurb to begin with and I would worry about problems later on. P.S. I actually had my wife mad at me for a day when my macbook arrived. this thing was FLAWLESS and she thought I spent more cash and got a new one. I had to prove to her it was used by showing her the receipt. Apple does an awesome job restoring their refurbs to pristine condition.
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RNDdave

 
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Yeah; I never thought of it like that.

Good point - so is this something I should email them about? I guess if I give them the serial number or something they can tell what did or did not happen right?
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jaster

 
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Worth a try RNDave. No telling what else they missed. Maybe that was it, maybe not. I would at least be a little concerned.
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StevenH

 
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Quote:
Originally Posted by RNDdave View Post
....Anyway - no the BlackBook does not come with Black accessories - and me being a little sad like I am - decided I wanted my iPod and MacBook to be similar so bought the white variants of both.
Well in fact, the fact that I already have a black Video Ipod was a crucial factor in my decision! And hey, its not sad! Its nice to have a matching color ipod-macbook set. Apple would want it no other way .

Quote:
Originally Posted by D3v1L80Y View Post
The listing on the refurb site will show you exactly what is included with each package. When you click on the "more info" link, it gives you a breakdown of everything included.
If something isn't listed and you think it should be or want to know more info, then give Apple a call and make sure you have the exact listing in front of you.
This is the page I was directed to when I clicked on "More Info". I'm browsing the UK store. I had a quick check on the US site and it did seem more detailed??

Quote:
Originally Posted by RNDdave View Post
Yeah; I never thought of it like that.

Good point - so is this something I should email them about? I guess if I give them the serial number or something they can tell what did or did not happen right?
I wouldn't mate. If you did they might ask to take it back - you've always got the 1 Year warranty that comes with it. I'm sure if it's got something wrong with it you'd find out about it within that year long period.
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