MacBook Pro - HELP just got a new MBP it dosnt work!

Mc Cool · Mc Cool #1 (**permalink**)

01-28-2007, 05:35 AM

hey guys
i just received a mac book pro today, i turned it on put the power cable in the correct input place and everything.
i managed to get past the stage of puttin files over from one mac to another, and got to the keyboard status. Once i selected my rite keyboard configuartions, i pressed continue. Then a grey screen came up and told me to restart. i repeated the set up system about 6 times, to no prevail. I was talking to my mate hus a mac genius about my problem, and he told me to re-install Mac osx. I am currently in the process of this. am i doing the right thing?

-Thankz mc

rerks · rerks #2 (**permalink**)

01-28-2007, 06:47 AM

if your getting a grey screen that scrolls down telling you to restart, thats a kernel panic, and most of the time is caused by bad ram. did u install third party ram? that might be the problem. insert the mac os x dvd that came with the MBP and then reboot while holding d and do a hardware test. if a problem comes up ring apple care and quote the error.

Mc Cool · Mc Cool #3 (**permalink**)

01-28-2007, 07:00 AM

i didnt install any ram, and the re-installing did nuthing. il ring up apple 2moro this is rotten, i was so happy wen i got it

Reel1 · Reel1 #4 (**permalink**)

01-28-2007, 08:43 AM

When you call Apple it maybe wise to ask them if it could be the ram coming loose during shipping (probably not) which you could fix yourself. If it is it might save you a bit of time rather then reurning it.

Good luck

??? · ??? #5 (**permalink**)

01-28-2007, 11:10 AM

That really sucks, call apple is always the best advice for brand new issues.

cazabam · cazabam #6 (**permalink**)

01-28-2007, 12:19 PM

Yeah, no sense in trying a manual fix on a brand new machine. If it doesn't work 'out of the box' it might get worse down the line. You should just get it replaced with a non-dodgy one.

Mc Cool · Mc Cool #7 (**permalink**)

01-28-2007, 06:30 PM

this is weird, i turned it on this morning at it works perfectly :S i wonder wat happened!!! everything is working perfectly

DeathtoToasters · DeathtoToasters #8 (**permalink**)

01-29-2007, 12:43 AM

You probably still had a touch of windows on your fingertips!

egandolfi · egandolfi #9 (**permalink**)

01-29-2007, 07:17 PM

Quote:

Originally Posted by DeathtoToasters

You probably still had a touch of windows on your fingertips!

That's Classic!!!!!

Mc Cool #1 (permalink)
Member Since: Jan 27, 2007 Location: Inside a Mac Posts: 3	01-28-2007, 05:35 AM hey guys i just received a mac book pro today, i turned it on put the power cable in the correct input place and everything. i managed to get past the stage of puttin files over from one mac to another, and got to the keyboard status. Once i selected my rite keyboard configuartions, i pressed continue. Then a grey screen came up and told me to restart. i repeated the set up system about 6 times, to no prevail. I was talking to my mate hus a mac genius about my problem, and he told me to re-install Mac osx. I am currently in the process of this. am i doing the right thing? -Thankz mc Last edited by Mc Cool; 01-28-2007 at 05:39 AM.
	QUOTE Thanks

DeathtoToasters #8 (permalink)
Member Since: Jan 24, 2007 Posts: 275	01-29-2007, 12:43 AM You probably still had a touch of windows on your fingertips! "Death to Toasters" - John Connor "All Hail the Power of Bauer" "The Heavens will run red with Blood, but in the End, As Always, Thanos will Stand Triumphant!" - Thanos
	QUOTE Thanks

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MacBook Pro - HELP just got a new MBP it dosnt work!

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rerks #2 (permalink)
Member Since: Nov 03, 2006 Posts: 51	01-28-2007, 06:47 AM if your getting a grey screen that scrolls down telling you to restart, thats a kernel panic, and most of the time is caused by bad ram. did u install third party ram? that might be the problem. insert the mac os x dvd that came with the MBP and then reboot while holding d and do a hardware test. if a problem comes up ring apple care and quote the error.
	QUOTE Thanks

Reel1 #4 (permalink)
Member Since: Nov 29, 2006 Location: Barrie, Ontario, Canada Posts: 606 Mac Specs: 2.16 GHz Intel Imac Core 2 Duo//MacBook 1.83 Core 2 Duo//G5 Power Mac	01-28-2007, 08:43 AM When you call Apple it maybe wise to ask them if it could be the ram coming loose during shipping (probably not) which you could fix yourself. If it is it might save you a bit of time rather then reurning it. Good luck
	QUOTE Thanks

??? #5 (permalink)
Member Since: Dec 25, 2006 Location: Japan Posts: 333 Mac Specs: MBP 2.0Ghz	01-28-2007, 11:10 AM That really sucks, call apple is always the best advice for brand new issues.
	QUOTE Thanks

cazabam #6 (permalink)
Member Since: Jun 06, 2006 Posts: 1,153 Mac Specs: MacBook 2.0GHz White, 512MB RAM, 60GB HDD	01-28-2007, 12:19 PM Yeah, no sense in trying a manual fix on a brand new machine. If it doesn't work 'out of the box' it might get worse down the line. You should just get it replaced with a non-dodgy one.
	QUOTE Thanks

Mc Cool #7 (permalink)
Member Since: Jan 27, 2007 Location: Inside a Mac Posts: 3	01-28-2007, 06:30 PM this is weird, i turned it on this morning at it works perfectly :S i wonder wat happened!!! everything is working perfectly
	QUOTE Thanks

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