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MacBook Pro - CD stuck - help!


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Kroevyn

 
Member Since: Dec 02, 2006
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Hey,

I just got my Macbook Pro a few weeks ago & um.. I think I may have killed it already XD

Basically I put a CD in, but I lifted it up & moved the computer while the CD was spinning, I noticed it started making this really odd noise (like it was stuck, or at least something wasn't right), so I put it down & pushed the eject key, at which point the odd noise stopped but the disk didn't come out. I tried it again, and it makes the noise it usually does when a disc is ejected, except the disk isn't coming out.

What should I do?
& Sorry if I'm not making much sense, it's late here XD
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???

 
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Reboot and keep pressing eject. It will come out, if not click and hold the trackpad on reboot again.
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cazabam

 
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Try holding down the mouse button during reboot and see what happens, but I'm a bit concerned that you say it makes the right noise. If you tilted it when it was accessing the drive it may have slipped off the spindle and so the eject mechanism can't grab it.
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???

 
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I move my mbp all the time when its reading with no issues.
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cazabam

 
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Quote:
Originally Posted by ??? View Post
I move my mbp all the time when its reading with no issues.
Likewise, but it doesn't mean it can't happen
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???

 
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Yeah I guess so.

Have you had any luck?
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Kroevyn

 
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I move it all the time as well, soo I dunno what happened this time.

I've tried the clicking/holding on reboot thing & that didn't work. It's making weird sounds when I press eject now. Um.. I think I'll just take it to an Apple Centre tomorrow.. O_o

Thanks anyways
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KoDorSean

 
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"MacBook Pro, MacBook, PowerBook G4, iBook G4: Troubleshooting the slot load disc drive"

http://docs.info.apple.com/article.html?artnum=88275

go through these steps first I am pretty sure we can help you get it out.. on there they also list this as a final step before taking it in to an apple store.

"Resetting your Mac's PRAM and NVRAM"

http://docs.info.apple.com/article.html?artnum=2238


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Kroevyn

 
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^I did everything listed there last night & it didn't work.
Sounds like it's physically stuck in there. I recorded it, the files attached.

It's a normal sized disc with no labels on it & it was perfectly flat when I put it in.
Attached Files
File Type: zip disc.zip (121.8 KB, 8 views)
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cazabam

 
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Yes, that definitely sounds stuck. Something is clipping on the way out, and the pitiful whine the eject motor makes is almost heartbreaking

I'm sure it'll be a fairly trivial task to get it out once you get it to the Apple store.
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Chundermuffin

 
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This has happened to me with a few DVDs. I flicked through the manual and it pretty much says that moving the MBP with a disc in the drive is a no-no, as is having a disc in the drive while the MBP's on an uneven surface (ie, not flat). As it turns out, I had discs stuck in these situations. One disc wouldn't eject for 2 days, I just turned the machine on after a while and it ejected. But very frustrating, I know!
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Doinitright42

 
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****, thats gotta suck bad.
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DVaris223

 
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I was burning a CD in my iBook one day and I went to pick my laptop up from the table it was resting on and I grabbed the side the CD drive is located on. I felt the plastic bend slightly from all the weight being on that side AND the CD drive sort of "caught" from me gripping so tightly. Never doing that again neye:

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Loricybin

 
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Quote:
Originally Posted by DVaris223 View Post
I was burning a CD in my iBook one day and I went to pick my laptop up from the table it was resting on and I grabbed the side the CD drive is located on. I felt the plastic bend slightly from all the weight being on that side AND the CD drive sort of "caught" from me gripping so tightly. Never doing that again neye:
exact same thing has happened to me...
in fact, i was originally wondering if this was what happened to Kroevyn...

now, i also have a disc stuck in my macbook.
i have tried the trackpad-hold reboot, i've tried flat surfaces, no moving it, and its been 2 days.

i guess i'll take the thing to apple, but i always hate actually having to go down there for help.

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RiDE

 
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I have had the SAME EXACT thing happen to me... Twice!

***ON MY iMac!!!!**** So it wasn't movement causing the problem...

The first time was with a CD-R... I had to take it in to the Apple shop... they fixed it pretty quickly... without knowing why it happened... so I "chalked it up" as just a bad disc/fluke/etc...

Then....

Yesterday I loaded the Mac OS X install disc (to load X11)... well... it happened again... stuck!!! Tried 8 or 10 times to get it to eject... It sounded EXACTLY like the .mp3 clip posted above... I ended up sticking the blade of a swiss army knife in the slot drive (Ssssshhhh.. don't tell apple) and lifting/pressing up on a metal arm that was in the middle of the slot while pressing eject.. it came out... I haven't loaded another disc yet, but if it happens again, I'll take it to Apple and have the drive replaced.

DISCLAIMER: Do what I did only AT YOUR OWN RISK:p
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