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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook Pro - Little bit confused


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???

 
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Member Since: Dec 25, 2006
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Ok I didn't buy my MBP from Apple, I got it from the Apple collection. Its basically a store in Akihabara (Tokyo) that specialises in everything mac. 5 floors of joy, anyway. I just did a check on the lenght of warrenty I have left on the Apple website. The purchase date is over 6 weeks off and the model specifications aren't quiet right.

When I bought my system, I was told it was new, it was in it box everything as it should be. But the apple profiler says my system has a glossy screen, no it doesn't also it has one gig instead of 512MB that it says on the box. Whats going on here? Should I contact apple? the machine has been running slow as of late but apart from that no problems. I am just concerned I don't have warrenty or something.
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???

 
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Also, it last passed a hardware test 05/01/4007.
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???

 
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[img=http://img443.imageshack.us/img443/3260/picture4re8.th.png][/img]

Sorry I meant to edit but forgot, my bad.
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kgeier82

 
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youll have to call the place you bought it and talk to them.

theyre really the only people with these answers. hope your still there

2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt
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Quote:
Originally Posted by ??? View Post
Also, it last passed a hardware test 05/01/4007.
Had they released 10.5 yet?

:tusks:
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???

 
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Quote:
Originally Posted by ToddG View Post
Had they released 10.5 yet?

:tusks:
I don't understand.
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DigitalJesus

 
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you got hosed my friend. Goto the cops. they've obviously reboxed it and sold it as something else. I wouldn't be surprized if it was a refurb or rebuild
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???

 
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Not as simple as that, I am in Japan. Laws are very different. I am going to the apple store tomorrow definitley something is up.
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Quote:
Originally Posted by ToddG View Post
Had they released 10.5 yet?

:tusks:
LOL Thats freakin funny.
-d
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???

 
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Lol I only just got that joke.

Sad I know.
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Not as simple as that, I am in Japan. Laws are very different. I am going to the apple store tomorrow definitley something is up.

you bought it in japan? looks like your gonna pay for not waiting to get back to the US, in a big time way.

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Quote:
Originally Posted by kgeier82 View Post
you bought it in japan? looks like your gonna pay for not waiting to get back to the US, in a big time way.
I doubt it as I have never been to the US before. I live in Japan now, just because I speak English it doesn't mean I am American.
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Apple said that the screen is something that has happen a few times. As long as it matches the box it isn't a problem. As for the 4007 issue they haven't got a clue. They asked me to bring it in for a quick check.
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Originally Posted by ??? View Post
I doubt it as I have never been to the US before. I live in Japan now, just because I speak English it doesn't mean I am American.

sorry assumed you were.

after buying the machine how long have you had it for?

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ryanwarsaw

 
Member Since: Dec 18, 2006
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In the 5 years or so I lived in Japan I found the service there to far exceed that of what I found back home in the United States. I won't assume you are Japanese but if you have Japanese language ability it will help a lot. It is most likely that they will bend over backwards to try fix the problem for you.

If it is a scam reporting it to the police is a very good thing to do. Even petty crimes that are reported in Japan are thoroughly investigated. If it is a large shop in such a high visibility area of Tokyo such as Akihabara I would find it highly unlikely to be a scam rather than an honest mix up. Good luck with that.

Ryan
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