Thread: Ibook G4 Help
02-13-2004, 01:58 PM #1varpunkGuestIbook G4 Help
Hi, I have a 12" Ibook G4 running OS X 10.3.
I got it back in November and since I have had it i seems to crash (completely freeze up) so that all I can do it hold down the power button. Now at first I just thought this was a 1 off. But it started to happen quite often i.e. every few hours. I phoned apple several times and they always make me use the installation disc to do a disc repair. I have also run a hardware test several times with them that showed nothing wrong. I have even wiped the whole hard drive and started again. But still the problem persists. It seems to happen at completely random times sometime even when the ibook is starting up (on the apple logo) I have know other software installed other than the Mac osx and the progs that are with it.
Can anyone help me? Does anyone have or have had similar problems?
I don't want to get ride of it because other than this problem I really like it but I am starting to consider getting a refund.
02-13-2004, 02:59 PM #2kjellquistGuest
wouldn't it be easier to get an exchange rather than a refund?
02-13-2004, 03:06 PM #3varpunkGuestOriginally Posted by kjellquist
Just wondering if I have been unlucky or is this is a common problem?
02-14-2004, 09:03 AM #4varpunkGuest
My quesion really is if I exchange it am I going to get problems or am I just unlucky?
After hearing about various problems with ibook g4's I want to know if it is rare for an Ibook G4 to crash or if this happens allot?
02-14-2004, 11:51 AM #5
Originally Posted by varpunk
- Member Since
- Jul 21, 2003
- Coruscant, Galactic Republic
- 14" iBook G3 900/640/40 _ _ Power Macintosh G3 All-In-One 315/768/20 _ _ 20 GB iPod
That being said, there is reason to believe (and I do) that Apple's quality control as of late is not up to the level that it was in the recent past. This isn't to say that there are many problems with there newest machines, just that there are possibly more problems than there were in previous models.
With two malfunctioning machines, I would have to say you are either very unlucky, or the store where your machines are coming from has received a defective batch of products. My personal suggestion would be to exchange it for a brand-new machine, or see if Apple has anything to say about repairing yours under warranty. The problems you are describing definitely are not normal or common.
02-14-2004, 12:06 PM #6varpunkGuestOriginally Posted by Padawan
I was just unlucky then. Thats good because I allways have had good hopes for Apple.
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