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  1. #1
    Dead pixels but scared to call it in! Anybody have any experience with Apple?
    My friend just bought a new MacBook and she's afraid of sending it in because of information she has on the HD.

    Anybody know if Apple will look through the HD for a dead pixel?

    Thank you for any help!

  2. #2
    My suggestion is to back that info up elsewhere and wipe the drive and send it in if worried about that. Or just password protect it.

  3. #3
    thanks for the suggestion!

  4. #4
    anybody have any real experience with this?

  5. #5

    rman's Avatar
    Member Since
    Dec 24, 2002
    Los Angeles, California
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    The real question is how many dead pixels? If it is only one, Apple may not even touch it. Due to this document, About LCD display pixel anomalies. Also you can try to massage the area, gently with a very soft cloth. That is how I was able to get the green pixel, i had to come back to life.
    Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!

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