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  1. #1

    Hikaru79's Avatar
    Member Since
    Aug 04, 2006
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    Windsor, Ontario (Canada)
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    47
    Specs:
    2.16 Ghz MacbookPro, 1GB RAM, Radeon X1600, 100GB Hard Disk
    MacBook Pro will no longer turn on!!!
    I've only had my Macbook Pro for less than a month, everything was working great (except for the whining noise, but I can live with that)

    Then, this morning, I go to turn it on -- and it won't! It just makes that sound from the CD-ROM drive, and stops. There's no beep, so I don't think it's a POST test failure. I tried the steps at http://docs.info.apple.com/article.html?artnum=303234 but nothing worked. I'm going to try to call AppleCare but I was hoping someone here would have an answer.

    As you can see, this is a HUGE problem. I can live with the whine; I can't live with having a $3000 paperweight.

  2. #2

    D3v1L80Y's Avatar
    Member Since
    Feb 02, 2004
    Location
    PA
    Posts
    12,456
    Specs:
    MacBook
    You are still under warranty so just give Apple a ring and have it repaired.
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  3. #3

    Hikaru79's Avatar
    Member Since
    Aug 04, 2006
    Location
    Windsor, Ontario (Canada)
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    47
    Specs:
    2.16 Ghz MacbookPro, 1GB RAM, Radeon X1600, 100GB Hard Disk
    Quote Originally Posted by D3v1L80Y
    You are still under warranty so just give Apple a ring and have it repaired.
    Yes, obviously, but that's a last resort. From what I hear, sending it to Apple for repair can leave you without a computer for weeks. If there's another way, I'd rather not have to do that.

  4. #4

    D3v1L80Y's Avatar
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    Feb 02, 2004
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    PA
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    Quote Originally Posted by Hikaru79
    Yes, obviously, but that's a last resort. From what I hear, sending it to Apple for repair can leave you without a computer for weeks. If there's another way, I'd rather not have to do that.
    I have never had to wait weeks when sending something back to Apple. More often than not, the turnaround time has been less than one week.
    Still, if you don't want a "$3000 paperweight", it might behoove you to take haste and get the ball rolling with Apple to get it repaired. It is better to have a computer that powers on and works, even if you have to wait for the repairs... than to have one that won't. :black:
    If you have already followed the steps on the link you posted and still no dice, then your only real option is to send it in.

    :black:
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  5. #5


    Member Since
    Jul 28, 2006
    Posts
    81
    agreed, besides, wouldn't you like the peace of mind knowing that they'll fix your problem from happening again?

  6. #6

    ShillAT's Avatar
    Member Since
    Mar 20, 2006
    Location
    Bay Area
    Posts
    340
    Specs:
    Mac Book Pro, 1.83 GHz, 1.5 gigs RAM, 80 GB, AND NO HEAT ISSUES!!
    honestly, apple is really good about getting things back to you early. I had to have my superdrive replaced a little while back and they had it back after 4 days. AND (I thought this was cool), before they did anything, they printed out my history homework at the mac store.
    "You can play your electric guitar but it ain’t gonna change the world
    You can get all emotional on me and cry like a little girl"
    -Electric Six- Rock 'n Roll Evacuation- Señor Smoke

  7. #7


    Member Since
    Aug 31, 2006
    Location
    Hawaii
    Posts
    31
    Specs:
    MacBook Pro 2GHz | 1GB RAM | 256MB VRAM | Mac OS X 10.4.7
    I understand his sentiment. Well, it's easier to have things done first before you sending it in for repair. Days or weeks isn't acceptable especially when you do business with your notebook. As what the Hikaru posted, he's tried the steps on the link provided. Why don't you call Apple since it's in the 90-day support and let them help you troubleshoot the issue. They probably have other troubleshooting steps aside from the one on the link.

  8. #8

    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    If you've really tried every step in that document then I think you're left with no other choice, they cover basically everything that I would have tried as well...

    Sorry, but I think that's your only option.

  9. #9

    coach_z's Avatar
    Member Since
    Jul 23, 2004
    Location
    North NJ
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    3,169
    Specs:
    i dont have no mac's
    Quote Originally Posted by Hikaru79
    Yes, obviously, but that's a last resort. From what I hear, sending it to Apple for repair can leave you without a computer for weeks. If there's another way, I'd rather not have to do that.
    7-10 days turnaround is pretty normal from what i hear but i have heard a lot of people saying that they got their book back in 4 days
    -chris
    MoTM honor roll...
    when?
    i dont remember

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