Thread: Replacement computer
08-18-2006, 03:14 PM #1Replacement computer
Apple is replacing my powerbook for a macbook pro because the number of problems it has had. Apple is going to email me some fedex labels to print and put on my box for shipment, then I am supposed to email them the tracking # of my shipment and they will ship me the replacement. I was wondering if anybody has had this experience before and could tell me how long it took them to email you the fedex labels. I was thinking that as soon as I got off the phone with the guy at applecare, he would finish the paperwork and email me, but I havent gotten the email yet. Any help would be appreciated.
08-19-2006, 12:00 AM #2
- Member Since
- Aug 16, 2006
- 2.0 GHz Macbook Pro, 1.5 GB RAM.....1.83 GHz Macbook 1 GB RAM
In my experience, Apple has many customer service departments. The department that is sending you the labels isnt the same one that you spoke with. Give it a couple days and then call back.
08-19-2006, 12:02 AM #3
- Member Since
- Jan 08, 2005
- New Jersey
- Mac Pro 8x3.0ghz 12gb ram 8800GT , MBP 2.16 2GB Ram 17 inch.
08-19-2006, 04:26 AM #4
Thanks, I called them and they said that FedEx sends the emails, not Apple. Im glad I called because they cleared up a few things and the guy was really helpful.
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
By y0ud in forum OS X - Apps and GamesReplies: 0Last Post: 09-03-2013, 01:27 AM
By josiah87 in forum OS X - Operating SystemReplies: 0Last Post: 06-05-2011, 10:16 AM
By MWolverine in forum Apple NotebooksReplies: 1Last Post: 11-19-2009, 05:08 PM
By Koobs in forum OS X - Operating SystemReplies: 4Last Post: 10-31-2008, 02:23 PM
By PhilForest in forum Internet, Networking, and WirelessReplies: 2Last Post: 12-05-2006, 05:30 PM