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  1. #1

    Adiversion's Avatar
    Member Since
    May 23, 2006
    Posts
    24
    Problems with MBP and Apple
    Who here like me has found all over the internet and forums problems about the first batch of 15" MacBook Pro's serial W8609 having the following problems:

    Overheating to the point its uncomfortable in your lap.
    Airport not connecting after awaking from sleep.
    Aiport dropping signal.
    Screen flickering.

    Well according to some sites Apple will take it away and replace/repair it. I was on the phone to Apple for an hour and a half last night, speaking to 4 different departments. None of them new what i was talking about (serial batch order is faulty) They said that anything found on the internet and not on the apple website should be viewed at face value. In the end they offered to pick it up and repair it as its in its first 90 days of warranty. The guy on the phone thinks th Memory Logic Board will be replaced as there is a new version correcting some of these issues. In every case i made it clear what ever the solution was i wanted it sorted super quick as i need it for work. They said that two weeks repair time was standard.

    Anyone else having the same problems with their MBP or with Apple?
    Remember if your MBP serial number is higher or equal to W8610 then your fine, e.g. W8610, W8611, W8612. As these models have the new logic board.

    I'll let you know how long the repair time takes.

  2. #2

    coach_z's Avatar
    Member Since
    Jul 23, 2004
    Location
    North NJ
    Posts
    3,169
    Specs:
    i dont have no mac's
    yes there is going to be huge lists and lists of people with problems with stuff on the interent because people come to forums and other places to state or complain about how their computer doesnt work. they dont go there to say how amazing it is working

    i hope that anyone who has been having problems gets them fixed quickly. i am sure this is apples goal becase they are moving to get a LOT of new mac users.

    -chris
    MoTM honor roll...
    when?
    i dont remember

  3. #3
    dthorn
    Guest
    I have a serial number beginning with W8614 and my Airport signal drops all. the time.

    It may or may not be my router and access point, but the rest of my family who use wireless (and Windows) don't have as big of a problem as I do.

  4. #4
    iRizzo
    Guest
    I am right there with dthorn. My serial number is 8616 and just today my internet started acting up. The airport signal at the top of the screen had no bars and I could not connect to the internet. I ran the Network Assistant and it found my SSID and asked for my WEP password. I entered it and it told me "The password you entered was invalid." WTF? That is my password for sure 100%. And then I ran it again and it started working all of a sudden. What's the problem?

  5. #5
    iabo
    Guest
    mBP Heat
    Quote Originally Posted by Adiversion
    Who here like me has found all over the internet and forums problems about the first batch of 15" MacBook Pro's serial W8609 having the following problems:

    Overheating to the point its uncomfortable in your lap.
    Airport not connecting after awaking from sleep.
    Aiport dropping signal.
    Screen flickering.

    Well according to some sites Apple will take it away and replace/repair it. I was on the phone to Apple for an hour and a half last night, speaking to 4 different departments. None of them new what i was talking about (serial batch order is faulty) They said that anything found on the internet and not on the apple website should be viewed at face value. In the end they offered to pick it up and repair it as its in its first 90 days of warranty. The guy on the phone thinks th Memory Logic Board will be replaced as there is a new version correcting some of these issues. In every case i made it clear what ever the solution was i wanted it sorted super quick as i need it for work. They said that two weeks repair time was standard.

    Anyone else having the same problems with their MBP or with Apple?
    Remember if your MBP serial number is higher or equal to W8610 then your fine, e.g. W8610, W8611, W8612. As these models have the new logic board.

    I'll let you know how long the repair time takes.
    Mine is w186222-Problem child -It tokk over a month for renew-unable to fix it

  6. #6

    MacWill's Avatar
    Member Since
    Jul 20, 2006
    Posts
    124
    I have myself found that after 5 weeks my MBP is getting more and more problems as well though I still love it.

    My Word and other programs are really taking awhile to load
    My wirless takes quite awhile to load up...up to 5-10 minutes for wireless that is fully connected strength wise
    My startup has dramatically taken longer.


  7. #7

    MacWill's Avatar
    Member Since
    Jul 20, 2006
    Posts
    124
    Neg rep points with no comment. Go figure...guess some just want only positive and zero negative.

  8. #8

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,910
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Quote Originally Posted by MacWill
    Neg rep points with no comment. Go figure...guess some just want only positive and zero negative.
    Don't feel too bad, I got one tonight with no comment for saying that Service Pack 2 in XP did not offer that much in the way of features, just security updates and that security panel. Don't worry about it. You will get some positive down the line.

  9. #9

    MacWill's Avatar
    Member Since
    Jul 20, 2006
    Posts
    124
    I feel ya. Thing is, I agree with the poster above that negative comments about things can be pretty destructive but at other times I feel that the negative comments should be addressed as some may/may not want to deal with common irregularities a system may have and/or a problem many users on here have.....

  10. #10
    menace3054
    Guest
    Quote Originally Posted by MacWill
    I feel ya. Thing is, I agree with the poster above that negative comments about things can be pretty destructive but at other times I feel that the negative comments should be addressed as some may/may not want to deal with common irregularities a system may have and/or a problem many users on here have.....

    dont feel bad, i got 40 negative points two days ago, its guna happen

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