05-19-2006, 05:53 PM

Does anyone have an explanation for this? I put my new, twice used macbook into my bag after shutting it down today, drove home, had a drink (or two), took my macbook back out of my bag (an hour after putting it in) to find the fan still blasting away, the whole computer hot and unresponsive with the only clue some faint asian script on an otherwise black screen. So, I have three questions:

1) Could my brand new baby have been harmed in what appears to have been overheating?

2) Is this the type of quality I should expect from a mac? I just switched, and if this is what I have to look forward to, I'm switching back.

3) Any clue what the **** happened?

Any help appreciated.

05-19-2006, 06:33 PM

Just remember, even if a manufacturer only has a 1% defect rate, that's still thousands of machines that are going to be bad, and Apple is no exception to this problem. Apple makes good stuff; if you have a bad egg, just exchange it for a good one. Trust me, you don't want to leave Apple just because you got a defective machine. I've been transitioning for the last 5 months and there's no going completely back for me now. I plan on picking up a MacBook for dual-boot for use as my primary machine soon...stick with them, get a new machine, and enjoy life

05-19-2006, 06:35 PM

I have yet to use the MacBook but the traits you describe do not sound at all normal for a Mac laptop. My PowerBook G4 does not do anything like you suggest, and it gets tossed around all day including today flying off the passenger seat into the footwell of my car at a set of lights.

When you close the lid, the MacBook should sleep.

Vicky

05-19-2006, 06:36 PM

Originally Posted by dalydc

3) Any clue what the **** happened?

It's called a Kernal Panic. No idea why it happened though.

05-19-2006, 06:55 PM

should i exchange it do you think? or wait and see if it happens again?

05-19-2006, 07:09 PM

I would keep it and see if it happens again.. kernel panics that happen over and over again are caused by bad hardware, but if it only happens once, it could have been caused anything..

05-19-2006, 07:11 PM

Originally Posted by PowerBookG4

I would keep it and see if it happens again.. kernel panics that happen over and over again are caused by bad hardware, but if it only happens once, it could have been caused anything..

They can be caused by software, system or profile corruption too....

05-19-2006, 07:21 PM

Apple computers are going to have just as many defects in hardware as any other vendor. The parts they use are not superior in any way to PC laptop parts. That said, I would take the thing back and request a new one. It may never happen again, but I use the example of a pistol that misfires. Once that happens I can never trust it again and immediately get rid of it for another one. Being a brand new model, it is bound to have some bugs. Contact Apple and see if they have had the problem reported to them and if there is a solution.

05-19-2006, 07:23 PM

Originally Posted by baggss

They can be caused by software, system or profile corruption too....

I have one newsreader application (Halime) that will do that if I sleep my powerbook with the app not closed. I have to be careful not to leave that app open since the mac will sleep itself after a couple hours of nonuse and if that app was open when I come back the fan is on high and it has become a portable room heater. I like the app though so I just make sure I exit it when I get done reading newsgroups.