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  1. #1


    Member Since
    May 24, 2014
    Posts
    3
    Broken harddirve, what to do next?
    Hi all,

    So I've had my MacBook Pro since last February- when I bought it I decided to upgrade the RAM to 16gb and the hard drive to a 128gb crucial SSD. I kept the old factory mac harddrive and have been using it as an external using a SATA cable.

    All was good up until tuesday of this week. One morning it was working fine- closed my laptop to go to work then 15 minutes later arrived and went to enter my password. The thing froze and then I had to force restart. Upon the forced restart I just got the classic "flashing gray file" with a question mark.

    After googling, youtubing and looking on here I tried everything to see if I could repair my SSD but it seems to just be dead. When I access the disk utility feature booting up into safe mode (IDK the name, but holding shift on boot), my mac can see that I have my crucial drive installed but it gives no information and I cannot verify disk. So I'm guessing that's that fried. Unless anyone else can recommend anything??

    I have my factory hard drive that I can reinstall into the mac that I could reinstall OSX onto, but I need the back up information on it. So what I'm thinking of doing is copying my backup drive onto another computer, swapping out the back up with the SSD, then copying the data onto another back up drive and using time capsule. I want to know if there is a simpler way that I can do this- can I just install my backup and reinstall the OS whilst protecting the back up data on there or will I have to do the faffing with backing up my back up?

    Cheers for any help!

  2. #2

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Hi Wmaph12

    Sorry to hear about this.
    Is the SSD definitely fried? I was just thinking that if you have a backup on your external drive then maybe trying to do a clean re-install of OSX onto the SSD then using that backup to restore everything afterwards could be an option?

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  3. #3

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,269
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    What operating system? If OS X.7 or later go into Receovery and check out the drive with Repair Disk and see what is reported. If OS X.6 use the install DVD to do this. Alas hard drives do fail, including SSDs. Have had a G.Skill Falcon dead brand new in its box, and Kingston V200 last 90 days. Have got the best results from OCZ and OWC drives.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  4. #4


    Member Since
    May 24, 2014
    Posts
    3
    Quote Originally Posted by Buzzard2010 View Post
    Hi Wmaph12

    Sorry to hear about this.
    Is the SSD definitely fried? I was just thinking that if you have a backup on your external drive then maybe trying to do a clean re-install of OSX onto the SSD then using that backup to restore everything afterwards could be an option?


    - Simon
    I am not 100% sure that it is fried, just an assumption given that the system can't access any info like bytes used etc. The other thing is I still have a hope that I could potentially access data off it one way or another once it was out. Whilst I do have a back up, the data is 2 months old and I have done some work that I would prefer to get back if I can (more fool me for not regularly backing up!)

    Quote Originally Posted by harryb2448 View Post
    What operating system? If OS X.7 or later go into Receovery and check out the drive with Repair Disk and see what is reported. If OS X.6 use the install DVD to do this. Alas hard drives do fail, including SSDs. Have had a G.Skill Falcon dead brand new in its box, and Kingston V200 last 90 days. Have got the best results from OCZ and OWC drives.
    It's the OSX maverick (just did the update a couple of weeks ago). In recovery mode I can get to see the drive which is installed, but the repair option is greyed out. Any ideas how else I could try and check this (terminal commands maybe?).

    Cheers!

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,117
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    It's the OSX maverick (just did the update a couple of weeks ago). In recovery mode I can get to see the drive which is installed, but the repair option is greyed out. Any ideas how else I could try and check this (terminal commands maybe?).
    If the repair option is grayed out in Disk Utility while in recovery mode, the drive is likely not repairable and should be replaced. If you have an older install DVD (Leopard, Snow Leopard) you can try booting with it and see if you can access the drive. However, if you couldn't repair it in Recovery mode, it likely is not repairable as I stated above.

    Check your warranty status on the drive. Most drives are warranted for two years which means you may be able to get a RMA and a replacement. Hopefully, you've been making backups and will not lose any data.

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