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  1. #1


    Member Since
    Mar 24, 2014
    Posts
    6
    New Mac Book Pro Hard Drive full
    So I recently purchased two new mac computer, a mac book pro and an iMac. Love them both, but I am having a stupid issue with the mac book pro. My issue is that my harddrive is showing only 25G of space free and there is basicly nothing stored on the computer. No movies, itunes, pictures, basically nothing. I am not exactly sure what is going on but I think there must be some hidden files with copies of files that were transiently on the computer but have since been removed. At one point I was using dropbox to sync and transfer files, but I have since removed it, as well as all of the files. And before you ask, yes I have already deleted the dropbox cache as well as the backup copies in the volumes folder. Oh and yes my trash is empty as is my iphoto trash. Any help or ideas would be greatly appreciated.

    Thanks
    Shawn

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    33,278
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    If these two computers were just purchased brand new...then contact Apple regarding any "full" hard drive issues. At this point with new computers...Apple should be the first place you should be contacting.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,453
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Are you using or have you used Time Machine on the MBP?

    Are you verifying free space with Finder or with Disk Utility?
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4


    Member Since
    Mar 24, 2014
    Posts
    6
    Yes I have have the MBP backed up with time machine,

    And both finder and my third party app show the hard drive being full, but neither show which file/folder is taking up all the space.

    Thanks,

    Shawn

  5. #5

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,453
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    What 3rd party app?

    Time Machine automatically keeps local backups on Mac notebooks - it does not on desktop Macs.
    However, those local backups do not register as taking up any space in Finder while they do in Disk Utility. So, since you are using the Finder to determine the amount of free space, those backups would not be counted as used space.

    For an accurate picture of your used space and free space, you must use Disk Utility - not About this Mac nor Finder.

    For 3rd party apps, I recommend WhatSize. It allows you to size the drive as administrator which will show you all folders/files on the drive. DiskInventoryX does not have this capability and may not show you everything on the drive.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6


    Member Since
    Mar 24, 2014
    Posts
    6
    I was using DiskInventoryX, so I will try WhatSize, but Disk Utility, Finder, and DiskInventoryX all showed about the same amount of Free/Used space.

    Thanks,

    Shawn

  7. #7

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,453
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    If Finder and Disk Utility are showing the same, then those local Time Machine snapshots are not your issue.

    If DiskInventoryX is matching the Disk Utility info, then you just need to browse further into the large folders.

    While I advise WhatSize, purchasing it at this point is not going to gain you an advantage in your current situation, aside from being, imho, a better interface and perhaps a little more maneuverable in those folders.

    Are you using any Steam games - those can take up huge amounts of space and their applications are neither seen as Applications by OS X nor are they stored in the Applications folder.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  8. #8

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    >About This Mac > More Info > Storage = What does it say is taking up your space each category is listed? http://support.apple.com/kb/ht4878
    Last edited by osxx; 03-24-2014 at 10:35 AM.

  9. #9


    Member Since
    Mar 24, 2014
    Posts
    6
    ill have to try that when i get home

  10. #10

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,453
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Just be aware - About This Mac may give you an idea of what type of data is taking up space, it also does not recognize those local TM snapshots as taking up any space and they will fill a drive until it reaches 80% full.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  11. #11

    caribiner23's Avatar
    Member Since
    Feb 06, 2005
    Location
    Chicago
    Posts
    1,543
    Specs:
    MacBook Pro Retina 13" • iPhone 6 • iPad Air • and many iPods
    I'm a big fan of Daisy Disk-- it's got a pretty nice interface for diving into what's on your hard drive.

  12. #12


    Member Since
    Mar 24, 2014
    Posts
    6
    So I checked with: about this Mac and it showed that I had 180+ gigs of backups on my mbp. I had no idea that back it up to an external would also keep copies on the mbp hard drive. Why does it do that?

    Thanks for all the help and ideas.

    Shawn

  13. #13

    ferrarr's Avatar
    Member Since
    Jul 16, 2011
    Location
    Pawtucket, RI, US
    Posts
    377
    Specs:
    L2011 15 MBP Quad 2.2 I7 OS X.10 16GB 240GB SSD & 500GB HDD (no Optical drive)
    Quote Originally Posted by ShaMarFal View Post
    So I checked with: about this Mac and it showed that I had 180+ gigs of backups on my mbp. I had no idea that back it up to an external would also keep copies on the mbp hard drive. Why does it do that?

    Thanks for all the help and ideas.

    Shawn
    See this article http://support.apple.com/kb/ht4878.
    iPad 2 iOS 8, iPhone 4s iOS 8, iPhone 6 iOS 8.

  14. #14

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    It should offload the backups if you connect to a designated external drive for Time Machine as you did not state what you were using.
    If I am away for awhile mine will write to my internal drive as soon as I return home it latches on to my Time Capsule and offloads the backups then my free space is back to normal.

  15. #15


    Member Since
    Mar 24, 2014
    Posts
    6
    So if I connected my designated backup drive it would have transferred the files from my mbp to the external and as a result the space would have been freed.

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