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  1. #1

    nickyr's Avatar
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    late 2012 IMac 27", early 2015 MBPr, early 2014 MBA, mid 2010 MB (10,11.4), iPhone 6 (iOS 9).
    wi-fi problem in clamshell mode
    I posted on here a while back for some advice on a monitor for my 2010 macbook. In the end I went for Samsung and it looks really good.

    Unfortunately though, using the macbook in clamshell mode leads to a total loss of wifi ability. The icon on the menu bar (on the monitor) shows full wifi strength but web pages will not load. But when I open up the lid of my macbook, it jumps back into life again and all is fine.

    I searched online for suggestions and it does seem a common problem. Couldn't find anything from this site though so was wondering if anyone here has has similar issues and if so whether they resolved them?

    Thanks, Nick
    nobody expects the Spanish inquisition...


  2. #2

    chscag's Avatar
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    Jan 23, 2008
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    That's strange. I used my older 2008 MacBook in clamshell mode for 3 years with a Samsung monitor and never had a problem accessing the net when the lid was closed. Since the WiFi signal remains with the lid closed but web pages won't load, that would seem to indicate that your MacBook "thinks" it's sleeping.

    I'm assuming you're using an external keyboard and mouse while in clamshell mode? And that the MacBook is on mains power and not battery?

  3. #3

    pigoo3's Avatar
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    May 20, 2008
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    I've never had a WiFi issue when operating in Clamshell mode either.

    The only thing I can think of is...many times the airport antenna runs around the display & goes thru the hinge area. So maybe the airport antenna/cable is getting pinched somehow when the laptop display is closed.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  4. #4

    chscag's Avatar
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    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    The only thing I can think of is...many times the airport antenna runs around the display & goes thru the hinge area. So maybe the airport antenna/cable is getting pinched somehow when the laptop display is closed.
    I thought that at first also Nick. But he says his WiFi signal shows full strength with the lid closed but no web page access. It is odd.

  5. #5

    nickyr's Avatar
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    Nov 01, 2007
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    Specs:
    late 2012 IMac 27", early 2015 MBPr, early 2014 MBA, mid 2010 MB (10,11.4), iPhone 6 (iOS 9).
    Thanks guys

    yes - external power supply attached as well as bluetooth mouse and keyboard.

    tried a speed test earlier - wouldn't connect to the site with the lid closed, but once I openned it the speed literally jumped up straight away.

    strange that the wifi signal strength remains at full strength though?
    nobody expects the Spanish inquisition...


  6. #6

    pigoo3's Avatar
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by chscag View Post
    I thought that at first also Nick. But he says his WiFi signal shows full strength with the lid closed but no web page access. It is odd.
    Yes you're right. Forgot about that detail.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7

    pigoo3's Avatar
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    May 20, 2008
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    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by nickyr View Post
    strange that the wifi signal strength remains at full strength though?
    Any chance that when you use this computer in clamshell mode (display lid closed)...that the computer is being placed somewhere different than when you use the computer with the display lid open?

    If the computer is being placed somewhere different (when the display lid is closed for clamshell mode)...maybe it's being placed next to something or behind something...that is interfering with the Airport signal.

    Especially something large & metallic...or something magnetic like computer or stereo speakers. Or who knows...maybe even too close to your external Samsung monitor.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  8. #8

    nickyr's Avatar
    Member Since
    Nov 01, 2007
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    Swansea - South Wales
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    Specs:
    late 2012 IMac 27", early 2015 MBPr, early 2014 MBA, mid 2010 MB (10,11.4), iPhone 6 (iOS 9).
    nope - in exactly the same place. flat on the desk
    nobody expects the Spanish inquisition...


  9. #9

    dtravis7's Avatar
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    Jan 04, 2005
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    Modesto, Ca.
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    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    That is a strange one that I have never seen. I wonder like was mentioned above if something is thinking it's in sleep?

  10. #10

    nickyr's Avatar
    Member Since
    Nov 01, 2007
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    Swansea - South Wales
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    753
    Specs:
    late 2012 IMac 27", early 2015 MBPr, early 2014 MBA, mid 2010 MB (10,11.4), iPhone 6 (iOS 9).
    but then the external display would sleep wouldn't it?

    and other apps (that don't need a network connection) are working fine.

    this is bizarre
    nobody expects the Spanish inquisition...


  11. #11


    Member Since
    Sep 01, 2015
    Posts
    1
    Macbook Air Clamshell Wifi woes
    I am having the same issue on my 2014 Macbook Air. I've had this laptop and have used it in the same Henge Dock for almost 6 months and it just started having this problem in the past two days. After several hours of use the wifi will stop working. The menu bar shows that I'm still connected but anything that requires wifi connectivity stops working (VPN, safari, etc.). If I turn the wifi off and then back on hoping to kickstart it into working it then fails to connect. If I pull the laptop out of the dock and open it it connects to the wifi without any problem. If I insert it back into the dock it will drop the wifi connection and will not reconnect. If I pull it out and restart it and then put it back in the dock it works fine for a while but then repeats the same behavior. If I had hair I would pull it out. Any ideas?

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