Trackpad nearly dead

pscl227 · pscl227 #1 (**permalink**)

02-05-2006, 04:00 AM

well i have had my ibook for 4 days now and half of my trackpad is completly dead and the other half only works when it wants to, what the **** is going on? is this a common problem with ibooks? can i just send it back and get a replacement? has anyone else had this problem or know any solutions to it, please help!

jn4jenny · jn4jenny #2 (**permalink**)

02-05-2006, 07:43 AM

You need to call Apple pronto. You can generally get a replacement within the first seven days, but after that they'll only offer to fix it.

pscl227 · pscl227 #3 (**permalink**)

02-05-2006, 11:25 AM

^bump^ no one else have any ideas for a possible fix :-( i REALLY dont want to have to send it back to apple

jn4jenny · jn4jenny #4 (**permalink**)

02-05-2006, 12:28 PM

http://docs.info.apple.com/article.html?artnum=58389

radarbob · radarbob #5 (**permalink**)

02-06-2006, 09:07 AM

Make sure your trackpad is clean. It's sensitive to wet and/or greasy fingers, and a little invisible dirt, grease, whatever can make the trackpad squirrelly.

pscl227 · pscl227 #6 (**permalink**)

02-06-2006, 09:08 AM

well it was well and truly screwed, so i phoned up apple today and they now have a brand new ibook on its way as i speak!

PunkRockTuba · PunkRockTuba #7 (**permalink**)

02-06-2006, 09:15 AM

You have 90 days of phone support and a year of technical support, if anything goes wrong, even the stupidest thing. Call apple, there is a reason why they have that support. My keyboard/trackpad died about 36 hours after I got my powerbook in May. The first sign of something going wrong, I called apple and had my powerbook back from being fixed in 5 days.

pscl227 · pscl227 #8 (**permalink**)

02-08-2006, 05:34 AM

well hats off to apple, they have got me a new ibook sitting here today, and the courrier hasn't even come to pick up the broken one yet!!!

PunkRockTuba #7 (permalink)
Member Since: May 27, 2005 Location: Oklahoma City, OK Posts: 975 Mac Specs: 17" MacBook Pro, 8GB iPhone	02-06-2006, 09:15 AM You have 90 days of phone support and a year of technical support, if anything goes wrong, even the stupidest thing. Call apple, there is a reason why they have that support. My keyboard/trackpad died about 36 hours after I got my powerbook in May. The first sign of something going wrong, I called apple and had my powerbook back from being fixed in 5 days. view my portfolio
	QUOTE Thanks

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Trackpad nearly dead

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pscl227 #1 (permalink)
Member Since: Jan 20, 2005 Location: Liverpool Posts: 105 Mac Specs: Mac Mini @ 1.5Ghz, 1GB ram, 12.1" ibook 1.33Ghz 1GB ram	02-05-2006, 04:00 AM well i have had my ibook for 4 days now and half of my trackpad is completly dead and the other half only works when it wants to, what the **** is going on? is this a common problem with ibooks? can i just send it back and get a replacement? has anyone else had this problem or know any solutions to it, please help!
	QUOTE Thanks

jn4jenny #2 (permalink)
Guest Posts: n/a	02-05-2006, 07:43 AM You need to call Apple pronto. You can generally get a replacement within the first seven days, but after that they'll only offer to fix it.
	QUOTE Thanks

jn4jenny #4 (permalink)
Guest Posts: n/a	02-05-2006, 12:28 PM http://docs.info.apple.com/article.html?artnum=58389
	QUOTE Thanks

radarbob #5 (permalink)
Guest Posts: n/a	02-06-2006, 09:07 AM Make sure your trackpad is clean. It's sensitive to wet and/or greasy fingers, and a little invisible dirt, grease, whatever can make the trackpad squirrelly.
	QUOTE Thanks

pscl227 #6 (permalink)
Member Since: Jan 20, 2005 Location: Liverpool Posts: 105 Mac Specs: Mac Mini @ 1.5Ghz, 1GB ram, 12.1" ibook 1.33Ghz 1GB ram	02-06-2006, 09:08 AM well it was well and truly screwed, so i phoned up apple today and they now have a brand new ibook on its way as i speak!
	QUOTE Thanks

pscl227 #8 (permalink)
Member Since: Jan 20, 2005 Location: Liverpool Posts: 105 Mac Specs: Mac Mini @ 1.5Ghz, 1GB ram, 12.1" ibook 1.33Ghz 1GB ram	02-08-2006, 05:34 AM well hats off to apple, they have got me a new ibook sitting here today, and the courrier hasn't even come to pick up the broken one yet!!!
	QUOTE Thanks

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