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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Trackpad nearly dead


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pscl227

 
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Member Since: Jan 20, 2005
Location: Liverpool
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Mac Specs: Mac Mini @ 1.5Ghz, 1GB ram, 12.1" ibook 1.33Ghz 1GB ram

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well i have had my ibook for 4 days now and half of my trackpad is completly dead and the other half only works when it wants to, what the **** is going on? is this a common problem with ibooks? can i just send it back and get a replacement? has anyone else had this problem or know any solutions to it, please help!
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jn4jenny
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You need to call Apple pronto. You can generally get a replacement within the first seven days, but after that they'll only offer to fix it.
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pscl227

 
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Member Since: Jan 20, 2005
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^bump^ no one else have any ideas for a possible fix :-( i REALLY dont want to have to send it back to apple
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jn4jenny
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http://docs.info.apple.com/article.html?artnum=58389
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radarbob
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Make sure your trackpad is clean. It's sensitive to wet and/or greasy fingers, and a little invisible dirt, grease, whatever can make the trackpad squirrelly.
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pscl227

 
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well it was well and truly screwed, so i phoned up apple today and they now have a brand new ibook on its way as i speak!
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PunkRockTuba

 
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Member Since: May 27, 2005
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You have 90 days of phone support and a year of technical support, if anything goes wrong, even the stupidest thing. Call apple, there is a reason why they have that support. My keyboard/trackpad died about 36 hours after I got my powerbook in May. The first sign of something going wrong, I called apple and had my powerbook back from being fixed in 5 days.
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pscl227

 
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Member Since: Jan 20, 2005
Location: Liverpool
Posts: 105
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Mac Specs: Mac Mini @ 1.5Ghz, 1GB ram, 12.1" ibook 1.33Ghz 1GB ram

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well hats off to apple, they have got me a new ibook sitting here today, and the courrier hasn't even come to pick up the broken one yet!!!
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