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Dpaco 07-21-2013 12:37 PM

My iPod//iPhone doesn't show up on iTunes
 
This problem has been happening for almost two years now but it wasn't always a problem. Whenever I plug in my iPod or iPhone into the USB port using the chord both products came with, the device goes into charging mode, but the device does not show up in the menu in iTunes. I'm almost sure it's not a problem with the actual USB port because flash drives still work properly and so does the charging of my devices.

So my question is this:
What is the diagnosis of this problem I'm been having?
Is there anything I can do to fix this problem my own?

chscag 07-21-2013 02:26 PM

I think the reason is you're using a very old version of iTunes along with a very old version of OS X......

rustyk123 07-22-2013 02:16 PM

Quote:

Originally Posted by chscag (Post 1527477)
I think the reason is you're using a very old version of iTunes along with a very old version of OS X......

This can't be, it would still find the device and say you need to update, but when you go to update you will not see any.

I would guess it is a problem with the cord, there is 4 wires in the cable 2 for power and 2 for data. I believe 1 or both of the data wires is bad. It will still charge without these working, some cheap iPhone chargers have cables with only the power wires to reduce the cost. It does not seem like the port because a flash drive will work in the same port. Do you have another cable to try? If not, do you know someone you could barrow from?


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