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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook Pro: Kernel Panic??


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Qwert

 
Member Since: May 13, 2013
Posts: 4
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Hey,

My MacBook Pro has been crashing pretty frequently, it's to the point where it happens on a nearly daily basis. It happens usually when I try to click something, my screen will turn black and whatever audio was playing will have the last quarter second or so looped over and over, and I will have no choice but to shut off the computer and turn it back on. When I do, it prompts me saying "Your computer shut down because of a problem". I've clicked the "Report" button, but the reports seem fairly obscure and I can't really decipher them. I've been saving almost every report I got for about a month now I think.

Can anyone tell me what's happening with my computer and if there's any way to fix it? It would be a huge load off my mind. I'll post the most recent report if it'll help shed some light on the issue:
Quote:
Interval Since Last Panic Report: 186415 sec
Panics Since Last Report: 3
Anonymous UUID: 3C00CDBD-6063-44CF-8A19-6C0A40797CB5

Mon May 13 12:08:20 2013
panic(cpu 3 caller 0x9f5c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f40d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x55141bd8 : 0x21b837 (0x5dd7fc 0x55141c0c 0x223ce1 0x0)
0x55141c28 : 0x9f5c9b (0xc0b28c 0xc7b800 0xc19e60 0x0)
0x55141cc8 : 0xb10608 (0x91f1004 0x9716004 0x100 0x2015f000)
0x55141d18 : 0xb07601 (0x9716004 0x100 0x55141d48 0x9e5778)
0x55141d48 : 0x16cd9a6 (0x9716004 0x100 0x438004ee 0x29faeb)
0x55141e88 : 0xb2f2b5 (0x9716004 0x9715004 0x0 0x0)
0x55141ec8 : 0x9fee7c (0x9716004 0x9715004 0x0 0x0)
0x55141f68 : 0x9fb55b (0x0 0x9 0x0 0x0)
0x55142118 : 0x9fd6e7 (0x0 0x600d600d 0x7027 0x55142148)
0x551421e8 : 0xca710d (0xc1d0004a 0xbeef0003 0xaaffe80 0x71)
0x55142288 : 0xca7685 (0x46303000 0xaaffe80 0xaa2c804 0x0)
0x551422c8 : 0xc7eec3 (0x46303000 0xaaffe80 0xaa2c804 0x0)
0x551422f8 : 0xca6cba (0x46303000 0xaaffe80 0xaa2c804 0x0)
0x55142318 : 0xc7e418 (0x46303000 0xaaffe80 0xaa2c804 0x0)
0x55142338 : 0xca7630 (0x46303000 0xaa2c800 0x2 0x2)
0x55142378 : 0xc81905 (0x46303000 0xaa2c800 0x0 0xaa2c800)
0x551423b8 : 0xc7f325 (0x46303000 0x4654a000 0x0 0xb3855c0)
0x55142408 : 0xcd24e9 (0x46303000 0x4654a000 0x0 0xb3855c0)
0x55142498 : 0xcc3c9b (0xb3855c0 0xaa2c800 0x0 0x1)
0x551424f8 : 0xcc3f02 (0x4654a000 0x4654a788 0xaa2c800 0x0)
0x55142548 : 0xcc43d6 (0x4654a000 0x4654a788 0x5514286c 0x5514280c)
0x55142888 : 0xcc11a1 (0x4654a000 0x4654a788 0x1 0x0)
0x551428a8 : 0xc8888f (0x4654a000 0x4654a788 0x0 0x0)
0x551428d8 : 0xcc2c64 (0x4654a000 0x55142a1c 0xb978e04 0x4654a000)
0x55142918 : 0xc8cc93 (0x4654a000 0x55142a1c 0x1 0x1)
0x55142a58 : 0xcc65d8 (0x4654a000 0x1 0x55142b6c 0x55142b68)
0x55142b08 : 0xc88fe1 (0x4654a000 0x1 0x55142b6c 0x55142b68)
0x55142b88 : 0x56da06 (0x4654a000 0x0 0x55142ddc 0x55142c14)
0x55142bd8 : 0x56e2a5 (0xd17720 0x4654a000 0x9747688 0x1)
0x55142c28 : 0x56eb59 (0x4654a000 0x10 0x55142c70 0x0)
0x55142d48 : 0x286638 (0x4654a000 0x10 0x9747688 0x1)
0x55143df8 : 0x21dbe5 (0x9747660 0xb5295a0 0x1fd1f0 0x5633)
0x55143e38 : 0x210a86 (0x9747600 0x0 0xb1501c0 0xace1420)
0x55143e98 : 0x216f84 (0x9747600 0x0 0x0 0x0)
0x55143f18 : 0x295914 (0x55143f44 0x0 0x0 0x0)
0x55143fc8 : 0x2a20f8 (0xb0fd7a0 0x0 0x10 0xb0fd7a0)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
com.apple.nvidia.nv50hal(6.4.0)@0x1597000->0x19abfff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
com.apple.NVDAResman(6.4.0)@0x98f000->0xc7cfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 4999450490227
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x1432000, size 0x65536) - last unloaded 126097531042
loaded kexts:
com.sophos.kext.sav 8.0.14
com.logmein.hamachi 1.0
com.paceap.kext.pacesupport.snowleopard 5.8
com.LivestreamProcaster.driver.ProcasterAudioRedir ector 2.0.0
com.manycamllc.driver.ManyCamDriver 0.0.9
com.digidesign.iokit.DigiDal 9.0.2f4
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 35469696586
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
Help please?
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Raz0rEdge

 
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A couple of things. You should try resetting the NVRAM/PRAM using About NVRAM and PRAM and second, I see Sophos in the call stack. How long have you been running that on your system?

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Qwert

 
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Thanks for the reply! I'll read up on that right away.

As far as Sophos goes, I've had it on my computer for a little over a year now I think. Is that one of the things contributing to the issue?
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Raz0rEdge

 
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If Sophos has been around for a while and the issue started recently, there's no indication that it's the culprit. The entry " NVRM[0/1:0:0]: Read Error 0x00000100" in the log seems to point to something related to NVRAM. So a reset might clear that up.

I won't open up the can of worm that is anti-virus on OS X unless we really have to..

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...Ashwin



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Qwert

 
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Just reset the NVRAM/PRAM, thanks for the suggestion, I hope it'll help!

Also if there's a chance that Sophos could be a factor, I could take that off too. I've never gotten too much use out of it to be honest, I've been alerted about a couple things, but nothing that could effect my computer.
QUOTE Thanks
Raz0rEdge

 
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Member Since: Jul 17, 2009
Location: MA
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How frequently was the crash occurring? Hopefully you'll know sooner rather than later if the NVRAM reset did the trick.

As far as anti-virus goes, my stance is that you don't need one. I haven't run anything on my iMac since I bought it in 2009 and it's been completely fine. You just have to be careful about where you visit and what you download and always be wary of entering your admin password when requested..

If you do want a level of comfort with the files you've downloaded, I recommend ClamXav which is a free anti-virus software that doesn't run all the time but rather can be run on files to ensure they are safe.

--
Regards
...Ashwin



Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.
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Qwert

 
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It ended up crashing almost once a day, if not more. It hasn't crashed yet though, so hopefully that fixed it.

I think I probably will swap out Sophos for that, thanks for the suggestion!
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