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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

??? shut down problems...


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mythree

 
Member Since: Dec 23, 2011
Posts: 4
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Howdy -

I have a problem thought someone here could help - I get a black box shows up on screen maybe twice a day prompting me to shutdown the MacBook - I have a MacBook Pro 17 about a year and a half old. All updates have been done. I added an extra 4 of memory about the same time I bought it. Haven't had any problems since this started to happen about three days ago. Running 10.7.5 diagnostics claims no problems.

Thought I may have some malware so I installed ClamXV and the program found 7 phishing files which were promptly deleted - but the problem still persists... Any ideas...???

thx
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Raz0rEdge

 
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Member Since: Jul 17, 2009
Location: MA
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Raz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant futureRaz0rEdge has a brilliant future
Mac Specs: 27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3

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The black box that is appearing is the result of a Kernel Panic. Read Mac OS X: How to log a kernel panic to find the logs that correleate to the latest crash and post them here to see if we can figure out what's causing it..

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...Ashwin



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