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  1. #1


    Member Since
    Jan 25, 2010
    Location
    Russia, Moscow
    Posts
    130
    Specs:
    MBA 13", 2.0 i7, 8GB, Intel HD 4000 512MB, 250GB, 10.8.3
    MBA mid-2012 - "Service Battery"
    Hi,

    Last summer (Aug. 2012) I bought a Macbook Air (13", 2 GHz i7, 8 GB). At the moment the battery has (according coconut and iStat apps) 273 load cycles, but the capacity has reduced to 77% (5147 mAh).

    [In Apple adverts it was stated that new MBAs will retain up to 80% of the capacity up to 750 cycles] - obviously this is not the case.

    In addition, when I click the battery icon at the top, it says "Service Battery".

    How do I solve this problem?

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    34,242
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by Maximus View Post
    In addition, when I click the battery icon at the top, it says "Service Battery".

    How do I solve this problem?
    You have 12 months of Applecare...check with Apple.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Jan 25, 2010
    Location
    Russia, Moscow
    Posts
    130
    Specs:
    MBA 13", 2.0 i7, 8GB, Intel HD 4000 512MB, 250GB, 10.8.3
    Quote Originally Posted by pigoo3 View Post
    You have 12 months of Applecare...check with Apple.

    - Nick
    Yea, I will do that if I don't get any useful tips here )

    Besides, I got my MBA in the States, but I currently reside in Russia...so I don't know how the whole Apple care thing works when you're not the country of purchase (in addition, there's only re:stores in Moscow, and not Apple stores)...

  4. #4

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    34,242
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by Maximus View Post
    Yea, I will do that if I don't get any useful tips here )
    You could try an SMC reset.

    Intel-based Macs: Resetting the System Management Controller (SMC)

    Quote Originally Posted by Maximus View Post
    Besides, I got my MBA in the States, but I currently reside in Russia...so I don't know how the whole Apple care thing works when you're not the country of purchase (in addition, there's only re:stores in Moscow, and not Apple stores)...
    Yes...I understand that in some countries getting service from Apple can be more difficult. Maybe updating your Mac-Forums profile to reflect your location as "Russia" may help with replies.

    If there really is a problem with the battery...there really isn't while lot that can be done...other than to replace it. Which is why I suggested contacting Apple...or whomever you need to contact in Russia for warranty/Applecare coverage.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  5. #5


    Member Since
    Jan 25, 2010
    Location
    Russia, Moscow
    Posts
    130
    Specs:
    MBA 13", 2.0 i7, 8GB, Intel HD 4000 512MB, 250GB, 10.8.3
    Quote Originally Posted by pigoo3 View Post
    You could try an SMC reset.

    Intel-based Macs: Resetting the System Management Controller (SMC)



    Yes...I understand that in some countries getting service from Apple can be more difficult. Maybe updating your Mac-Forums profile to reflect your location as "Russia" may help with replies.

    If there really is a problem with the battery...there really isn't while lot that can be done...other than to replace it. Which is why I suggested contacting Apple...or whomever you need to contact in Russia for warranty/Applecare coverage.

    - Nick
    Thanx m8. Yea, I tried the SMC reset...though dunno if it worked. Things didn't change. Capacity still shows at 77%.

    Gonna try do the whole charge to 100%, operate to discharge, then let it shut down at 0% and be powered off for 5-6 hours a couple of times to get the juices flowing in the battery...maybe it'll do it some good.

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