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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MBA mid-2012 - "Service Battery"


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Maximus

 
Member Since: Jan 25, 2010
Location: Russia, Moscow
Posts: 126
Maximus is on a distinguished road
Mac Specs: MBA 13", 2.0 i7, 8GB, Intel HD 4000 512MB, 250GB, 10.8.3

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Hi,

Last summer (Aug. 2012) I bought a Macbook Air (13", 2 GHz i7, 8 GB). At the moment the battery has (according coconut and iStat apps) 273 load cycles, but the capacity has reduced to 77% (5147 mAh).

[In Apple adverts it was stated that new MBAs will retain up to 80% of the capacity up to 750 cycles] - obviously this is not the case.

In addition, when I click the battery icon at the top, it says "Service Battery".

How do I solve this problem?
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pigoo3

 
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Member Since: May 20, 2008
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Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

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Quote:
Originally Posted by Maximus View Post
In addition, when I click the battery icon at the top, it says "Service Battery".

How do I solve this problem?
You have 12 months of Applecare...check with Apple.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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Maximus

 
Member Since: Jan 25, 2010
Location: Russia, Moscow
Posts: 126
Maximus is on a distinguished road
Mac Specs: MBA 13", 2.0 i7, 8GB, Intel HD 4000 512MB, 250GB, 10.8.3

Maximus is offline
Quote:
Originally Posted by pigoo3 View Post
You have 12 months of Applecare...check with Apple.

- Nick
Yea, I will do that if I don't get any useful tips here )

Besides, I got my MBA in the States, but I currently reside in Russia...so I don't know how the whole Apple care thing works when you're not the country of purchase (in addition, there's only re:stores in Moscow, and not Apple stores)...
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pigoo3

 
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Member Since: May 20, 2008
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Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

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Quote:
Originally Posted by Maximus View Post
Yea, I will do that if I don't get any useful tips here )
You could try an SMC reset.

Intel-based Macs: Resetting the System Management Controller (SMC)

Quote:
Originally Posted by Maximus View Post
Besides, I got my MBA in the States, but I currently reside in Russia...so I don't know how the whole Apple care thing works when you're not the country of purchase (in addition, there's only re:stores in Moscow, and not Apple stores)...
Yes...I understand that in some countries getting service from Apple can be more difficult. Maybe updating your Mac-Forums profile to reflect your location as "Russia" may help with replies.

If there really is a problem with the battery...there really isn't while lot that can be done...other than to replace it. Which is why I suggested contacting Apple...or whomever you need to contact in Russia for warranty/Applecare coverage.

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
Maximus

 
Member Since: Jan 25, 2010
Location: Russia, Moscow
Posts: 126
Maximus is on a distinguished road
Mac Specs: MBA 13", 2.0 i7, 8GB, Intel HD 4000 512MB, 250GB, 10.8.3

Maximus is offline
Quote:
Originally Posted by pigoo3 View Post
You could try an SMC reset.

Intel-based Macs: Resetting the System Management Controller (SMC)



Yes...I understand that in some countries getting service from Apple can be more difficult. Maybe updating your Mac-Forums profile to reflect your location as "Russia" may help with replies.

If there really is a problem with the battery...there really isn't while lot that can be done...other than to replace it. Which is why I suggested contacting Apple...or whomever you need to contact in Russia for warranty/Applecare coverage.

- Nick
Thanx m8. Yea, I tried the SMC reset...though dunno if it worked. Things didn't change. Capacity still shows at 77%.

Gonna try do the whole charge to 100%, operate to discharge, then let it shut down at 0% and be powered off for 5-6 hours a couple of times to get the juices flowing in the battery...maybe it'll do it some good.
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