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  1. #1


    Member Since
    Mar 21, 2013
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    3
    Macbook Pro and Philips TV HDMI error
    Hello Experts.!

    I have a problem connecting my Macbook Pro mid2012 laptop with my Philips 37PFL33312/10 flatscreen tv.

    When I hook the HDMI cable up through the minidisplayport adapter, my tv tells me "Video not supported" and the tv-screen stays blue.

    Any suggestions?


    Best
    Jakob from Denmark

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
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    26,453
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Open up System Preferences - Displays and change the resolution being sent to the TV to 720p.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3


    Member Since
    Mar 21, 2013
    Posts
    3
    Doesn't work, unfortunately.

    Any other suggestions?

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Fort Worth, Texas
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    47,070
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    What is the resolution that the Phillips will accept? This particular model is not sold in the US so I have no way of looking up its instruction manual. All I can suggest is to set the output of your MacBook Pro to match the resolution of the Phillips. You have the owner's manual in your language, right?

  5. #5

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,453
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    ^^ That

    While I don't think this is your problem based on the error message you've given, I still have to ask...
    You did pick up the remote and change the TV to the HDMI input the Mac is connected to?
    You have disconnected and reconnected the cable?
    You have tried a different cable and/or a different TV?
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6


    Member Since
    Mar 21, 2013
    Posts
    3
    I did try several of the resolutions, that my Philips TV supports. And yes i did change the channel to the right HDMI input and tried disconnection the cable

    The same TV and the same HDMI cable works without trouble with my old Dell Laptop, and I have tried several minidisplay port --> HDMI converters.

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