New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - Need to format new hard drive, cant access disk utility


Post Reply New Thread Subscribe

 
Thread Tools
darthquinn

 
Member Since: Mar 20, 2013
Posts: 3
darthquinn is on a distinguished road

darthquinn is offline
So, I've been working on fixing this problem and have found tons of people with similar problems on the forums, but none of them have ALL the problems I'm having, and so I have not been able to find a solution.

I'll start from the beginning.

I dropped my MacBook, and long story short, the hard drive went bad.
Bought a brand new hard drive and installed it. When I start the mac, I get a gray screen with a question mark. I've restarted while holding down C, Shift, Option, F, R, and all the other reboot methods that people suggest on the forums, none of them have any affect. Most respond with the gray question mark, Starting while holding option gives me a blank gray screen, and a cursor that responds but has nothing to click on.

I know the hard drive is NOT formatted.

When I try to insert the install disk, the Macbook spins and attempts to read it, but eventually gives up and spits it out. I know the disc is good because it works in other computers.

I can't access disk utility, because literally nothing I've done has given me any more than a gray screen.

Here's what I have to work with: I have the install disks, I have a 320GB external hard drive (doesnt help much when I can't open disk utility) and I have a PC that works perfectly and has MacDrive installed.

When I put the old broken hard drive in, I at least get an Apple logo (nothing else) so at least that's something different.

Any suggestions?? I took it to genius bar and paid $40 for a diagnostic only to be told "Oh, your hard drive's bad." O_o I know. That's why I bought a new one!
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,993
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
Take a can of air and shoot 3-4 quick bursts into the slot of the optical drive.

Then try booting to your install disc.

About once a year my '06 MBP quits reading DVDs and thus far, that little trick has brought it back to life everytime.

If your optical disc has died, you're likely going to need to get an external DVD drive - they're cheap enough nowadays.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks
darthquinn

 
Member Since: Mar 20, 2013
Posts: 3
darthquinn is on a distinguished road

darthquinn is offline
OK, I will try that. I did already try putting a lens cloth over a credit card and sliding it in to clean the optic drive, but it didn't work. Maybe the can of air will be more effective.
QUOTE Thanks
darthquinn

 
Member Since: Mar 20, 2013
Posts: 3
darthquinn is on a distinguished road

darthquinn is offline
Went and bought an external disc drive (needed one for another notebook, anyway) and it works like a charm! Hooray!
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,432
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Looks like when you dropped your MacBook it not only damaged your hard drive but also the optical drive. Drops and spills - avoid both.
QUOTE Thanks

Post Reply New Thread Subscribe


« Help: MacBook Air 13.3" with i7 running Adobe CS5? | MBP is it Dead? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Macintosh HD disappeared from Disk Utility on boot... Rachwomaninoff OS X - Operating System 5 10-11-2012 10:19 PM
Finder won't start laurag OS X - Operating System 5 04-13-2012 05:46 PM
Formatting WD Elements Hard Drive - Problem With Disk Utility 'Partitioning'. papersounding Other Hardware and Peripherals 5 01-31-2012 02:16 AM
Disk Utility causes problems? Al.Pothoof OS X - Apps and Games 5 06-29-2010 04:48 PM
Disk utility doesn't find new hard drive blini Apple Notebooks 13 05-12-2010 05:40 PM

All times are GMT -4. The time now is 07:10 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?