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  1. #1

    Jaygray's Avatar
    Member Since
    Mar 04, 2008
    Unibody MacBook Pro 2.26, 4gb RAM, 500gb HD
    How Long Will It Take Apple to Replace a 2011 MBA Logic Board?
    My 2011 MBA is intermittently not charging. I plug in the charger, but the cord does not illuminate. The battery icon on the top bar changes to a plug symbol instead of a lightning bolt. When I click on it, it says "not charging".

    I have two chargers. When one doesn't work, the other one usually doesn't either. I come back an hour later and both work perfectly. I've tried all the troubleshooting ideas people have posted. Calibrated the battery. Heated the charger with a hairdryer. Inspected the pins, etc.

    At this point, it doesn't happen often enough for me to successfully duplicate the problem in the Apple Store. I'm pretty sure it's the logic board though. It's still under warranty, but my question is, In the event that Apple decides to replace the board, how long will I be without my MBA? I use it heavily for work. I can't be without it for a week. That would cause me huge problems.

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by Jaygray View Post
    It's still under warranty, but my question is, In the event that Apple decides to replace the board, how long will I be without my MBA?
    Depending on how busy the store is (backlog of repairs)...and if they have the logic board in stock...they can do it in the same day.

    If they didn't have the should still take less than a week. I know folks who had to ship their laptop to an Apple repair center for logic board replacement...and even with the shipping time both took less than a week.

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  3. #3

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    If the MBA is still under warranty, I'd strongly recommend against trying to fix this yourself with hairdyers and what not. Take it into the store and have them tell you what the fix is and how long it will take. I imagine that the store has to send it off to be fixed and then get it back, so assuming that's what has to happen you're looking at at least a few days and then how many ever days to do the work. So a week or so doesn't sound like a unreasonable time frame..

    if you can't be without the MBA for that long, you might want to see if you can borrow someone elses machines..

    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    It also depends on the store itself whether they do in house major repairs. We have quite a few Apple stores in the Dallas Fort Worth area but as far as I'm aware, only one does in house major repairs. The store closest to me (10 minutes away) does not.

  5. #5

    osxx's Avatar
    Member Since
    Jan 19, 2008
    houston texas
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    The MBP I have now had a LB replaced it took 6 days from when I brought it in.

  6. #6

    rainbowcat's Avatar
    Member Since
    Nov 12, 2011
    MBA mid-2013 1.3GHz i5, 4GB 1600MHz DDR3, Intel HD Graphics 5000 1536MB; iPhone 6; iPad2
    Wow - didn't realize this is such a common problem. Mine had to be mailed, but I had it back within a week, and I live North of Nowhere, with the only Apple store 1 1/2 hours away.

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