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  1. #1


    Member Since
    Jul 19, 2012
    Posts
    1
    MacBook Pro Retina - WiFi Issues
    Hi All,

    New to these forums (and Mac products!) so apologies if i may have posted this in the wrong place.

    I got my new retina display MacBook pro (top of the range one) last week and ever since, i have been having serious issues with the WiFi. The signal strength is always at full bar, but my connections just seems to randomly drop out sometimes. eg. loading mail - stops loading. Watching youtube vid - stops loading in the middle. Playing a game online - drops connection.

    I checked my WiFi diagnostics and noticed that my BSSID was changing occasionally so i set my IP address as opposed to using DHCP, which seemed to alleviate the problem, but it has since returned to a lesser degree and now i am getting no changes in BSSID.

    Anyone had this problem, or can advise me what i can do to check what is actually happening?

    Thanks in advance for any help
    Andy

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,117
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    First, don't use a dedicated IP address as that will only cause problems. Go back to DHCP.

    It sounds like you may be in an area where there is interference from other networks. Download the free iStumbler application, install it, and take a look at what other networks are in your locale and note which channels they're using. Then adjust your router accordingly. Use a channel that's as far as possible from the others. Make sure your router is broadcasting the SSID (network name).

    Also, do not use weak encryption (WEP) as it's unstable and not very secure. Use WPA2 and a strong password or phrase.

  3. #3


    Member Since
    Aug 02, 2012
    Posts
    1
    Wifi Issues.
    Have then same new retina Mac and is experiencing the same problems with my wireless connection, all other hardware (old MacBook Pro, iPhone, iPad and normal PC)is not having this issue connected to my router!
    Have looked for new firmware for the router and the linksysforum for known issues.

  4. #4

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,944
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Please have a look at this guide:

    Wireless Networking FAQ | Mac-Forums Blog

    And once you've got your wireless network adjusted, let us know if that's helped.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5

    dekan's Avatar
    Member Since
    Mar 16, 2007
    Posts
    756
    Not sure if that might be the same issue as some 27" 2011 (and in this case also my) iMac have. Same thing: Full signal strength and it just randomly kept dropping. Checking the Console I noticed a funky message, every time the wifi cut out (don't recall what exactly that was, but I can look it up at home).

    Anyway - creating a new location under the network preferences and using this location totally fixed it for me.

  6. #6

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,944
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Something else just crept up on my radar today. Check this article out:

    Fix OS X Mountain Lion Wireless Connection Problems
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  7. #7


    Member Since
    Jan 08, 2013
    Posts
    1
    Wifi Problems
    Thanks guys that link worked for me too


    Fix OS X Mountain Lion Wireless Connection Problems

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