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Thread: Help!!!!!

  1. #1

    Member Since
    Nov 19, 2003
    Unhappy Help!!!!!
    long story short, my 2 kids wound up fighting over the laptop, with one pulling on the lcd and the other the keyboard. Well when i got into it I took the laptop. Now it won't close. The lid sits open at about a 35 degree angle. If I push it down it springs back open. When i close it, the front edge of the laptop is not flush with the edge of the lid. I have the apple care warranty. Is there any way they will fix it? What should I tell them? I know that some folks here have had this problem before.

    Any other thoughts?


  2. #2

    rman's Avatar
    Member Since
    Dec 24, 2002
    Los Angeles, California
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    From my point of view, it looks like you will have to pay something, but that is not a warranty repair. Then again Apple may pay for the repair. I would tell the truth and see what happens. It all depend on the person that takes your call, you might get blessed (lucky).

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