New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus • Advice and insight from world-class Apple enthusiasts • Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

The Official "I spilled liquid in my MacBook, what do I do now?" Thread


Post Reply New Thread Subscribe

 
Thread Tools
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,400
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Make sure you wipe away all external signs of the coffee spill. Did any coffee leak on to the keyboard? That area of your MBP is most vulnerable to liquids seeping on down to the main working board (logic board) of the machine.

Open the lid and turn the machine upside down (keyboard and display face down) on a soft towel and leave it that way for 24 hours before even attempting to turn it on. And, keep your fingers crossed. Let us know what happens.

Since the MBP is new, the battery is non removable otherwise I would have advised you to remove it. Good luck and hopefully it suffered no damage.
QUOTE Thanks
Krisstel

 
Member Since: May 31, 2012
Posts: 6
Krisstel is on a distinguished road

Krisstel is offline
Thanks so much for replying. I have been a nervous wreck all day!

No, no liquid appears to have gotten on the keyboard at all. Where I am stressing is in the idea that in my panic to turn it off that maybe some coffee dripped into the back little vents when I opened it to shut it down. I had wiped the coffee off the top before opening to shut down...but was in such a frenzy to shut it off, I didn't check the back of it before opening.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,400
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Go ahead and follow my advice above and let's hope no coffee got into the vents (around the hinge area). If you wiped it down before opening the lid, I doubt any coffee seeped through. But keep the machine off and inverted for 24 hours at least - just in case.
QUOTE Thanks
Krisstel

 
Member Since: May 31, 2012
Posts: 6
Krisstel is on a distinguished road

Krisstel is offline
Definitely following your advice! Laptop has been off, upside down, in front of a box fan all day.

Really hoping that coffee didn't drip into the vents (when I opened it or when I ran with it into the bathroom to get a towel). If it did, that's straight into the logic board isn't it? As in-certain damage or death to my MacBook?

Such a maddening situation. Some seem to be able to trip, fall into a pool while holding their MacBook and their iPhone and have both turn out fine. And others, get a few rain drops on them and they are toast. Really, really hoping I am one of the lucky ones!!
QUOTE Thanks
Krisstel

 
Member Since: May 31, 2012
Posts: 6
Krisstel is on a distinguished road

Krisstel is offline
Bit of an update-

Was still feeling very nervous about turning on the MacBook (ignorance is bliss??). Finally mustered the nerve to atleast plug it in. It appears to be charging completely normally. My thought (stall tactic?) was to let it fully charge before turning it on.

Is it charging normally a "good sign"? No sign at all?

Or I guess most pertinent, is charging it first a dumb thing to do?
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,400
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
No, that's OK. So far so good, still keep those fingers crossed.
QUOTE Thanks
Krisstel

 
Member Since: May 31, 2012
Posts: 6
Krisstel is on a distinguished road

Krisstel is offline
update-

Okay so- finally turned it on. Booted right up, keyboard lit up normally, sound normal....all appears normal. Using it right now.

After my initial HUGE exhale....I now feel anxiety coming back. I mean, is it every really over? in the clear? Isn't that how this works? Once liquid is exposed to your mac in any way...it's like a ticking time bomb??

I feel very fortunate that thus far that all seems well...but still nervous. Any tips or advice on what to do or expect from here on out??
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,400
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
First, relax and stop worrying over it. I know it's easy for someone else to say that to you but in truth, there's nothing you can do now except to press on. I don't think any coffee entered the machine otherwise you would have seen the result right away. And since the spill was over the lid while closed, it's unlikely anything seeped through especially since you said the keyboard was dry.

Here's a bit of advice: Buy a notebook stand and place your MBP on it while using it at home. A simple inexpensive stand can save a $2000 machine from instant destruction because of a spill.

I'm just as guilty as anyone about eating and drinking coffee around my machines - and I should know better having been a computer tech and repairman for many years. Anyway, I'm happy that your machine survived its coffee bath. Have fun and visit us anytime you have a question.
QUOTE Thanks
Krisstel

 
Member Since: May 31, 2012
Posts: 6
Krisstel is on a distinguished road

Krisstel is offline
Thank you very much for all your help and words of support. Most appreciated!
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 25,686
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by Krisstel View Post
Any tips or advice on what to do or expect from here on out??
I think that the obvious tip is don't drink beverages or have any sort of liquid near your laptop.

Having the convenience of being able to drink a beverage while using the laptop just isn't worth the $1500+ cost of a new laptop. And if you choose to not follow this "rule"...then be fully responsible for the consequences (if liquid does get spilled on the laptop).

Don't look for some sort of "miracle fix" if a spill should happen again (which a lot of folks do look for after this happens)!

Most folks don't get a 2nd chance!

- Nick

p.s. As "chscag" mentioned...I am also guilty of drinking around my laptop(it's very rare)...but I am very very careful when I do it...and I never actually hold the drink over/above the laptop.

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
seinfeldj

 
Member Since: Jul 15, 2012
Posts: 1
seinfeldj is on a distinguished road

seinfeldj is offline
Perform these 5 steps, described below:

Unplug
Invert
Clean
Air dry
Wait

Unplug: The first thing to do is to turn off the machine - you need to stop electricity from flowing ASAP, even the trickle power that is still there when a machine is off.

If it is a keyboard , then unplug it from the machine.

If it is a notebook, then turn it off and remove the battery.

Invert: Next, turn the item upside down to stop the liquid from penetrating into the circuits any more than it has.

Clean: Now you have a decision, which depends on the liquid involved. If it was pure water, you probably do not have to clean the equipment.

If it was soda pop, beer, wine, coffee, tea, etc., the sugars, salts and acids in the liquid (and the residues they will leave behind) will play havoc with your circuits.

If it is a notebook:

Disassemble the keyboard from the machine, using lint free towels and cotton swabs to soak up as much of the liquid as possible. Rinse the keyboard with pure water. Swab what you can reach of the inside of the computer with rubbing alcohol. Be extra careful with ribbon cables, they can tear or be pulled out of their connectors very easily.

If it is a keyboard:

If they will come off, carefully pry the keytops off the keyboard, and use pure water to rinse. If there is no pooling of water under the keys, don't introduce water there, go with an alcohol swab on the circuits rather than a rinse.

Some people advocate putting it in the dishwasher with no soap. If you try this, do NOT let it go through a drying cycle, the temperatures are too hot.

Air-dry: Once you have it as clean as possible, you need to air dry it. Place it in a warm, ventilated area (like the top of the fridge) and leave it there.

Wait: Now - WAIT.
QUOTE Thanks
Mikeo1938

 
Member Since: Dec 12, 2009
Posts: 247
Mikeo1938 is on a distinguished road

Mikeo1938 is offline
Been reading the above posts with interest and some anxiety.

Mine is a self-inflicted wound caused by cleaning the trackpad, keyboard and case with an over-moist cloth. The machine was on at the time and, not knowing any better, I left it running.

When I started to use it immediately after the cleaning, I noticed that the response of the trackpad was sluggish and erratic. Then the cursor started to move rapidly all by itself along the dock randomly opening and closing applications!

However, the problem does seem to be confined to the trackpad. I’ve disabled the trackpad in Preferences and the MPB seems to be working fine with a magic mouse.

But should I try to clean or dry out the underneath of the trackpad? Would it help to disassemble the machine to let the air get to it?

The machine is a 15-inch MPB coming up for three years old.

Comments appreciated …

M
QUOTE Thanks
Mikeo1938

 
Member Since: Dec 12, 2009
Posts: 247
Mikeo1938 is on a distinguished road

Mikeo1938 is offline
Note regarding the disabling of the trackpad when a mouse is present: this is done via Universal Access.

M
QUOTE Thanks
z.l

 
Member Since: Jul 25, 2012
Posts: 1
z.l is on a distinguished road

z.l is offline
I keep my MacBook Pro on the floor most nights, as I set it there after using it before sleeping. Last night, a pipe broke, and my room was flooded about a centimeter or so with water. As far as I can tell, water did not even reach the keyboard (everything was dry when I opened the laptop), and when I turned it on (it was sleeping), everything appeared fine. But the bottom and sides of the Mac were definitely wet. I just don't know how high up; my boyfriend dried it off for me.

Anyways, after turning it on, I didn't turn the Mac off, just put it back to sleep. I was way more concerned with the general flooding. Now, I'm worried. If nothing else, I know it's been air dried, because it was in the direct line of the giant fan used to dry the room in general. But I didn't do anything else. =/

Will it help to turn the Mac off tonight (I'm at work right now)? What should I do? Also, I shouldn't invert the laptop in this case, right? Since water entered from below, not above?

Super worried because the Mac is new (less than 6 months)...
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 25,686
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by z.l View Post
Super worried because the Mac is new (less than 6 months)...
There's really no way of knowing if any water got into your MacBook Pro...unless the bottom cover is removed to investigate.

Keeping your laptop on the floor is a VERY BAD habit. Not only because of the rare possibility of flooding (as you've experienced)...but also because it is VERY easy for someone to step on it accidentally...or someone dropping something on it...damaging it cosmetically or functionally.

Good luck,

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks

Post Reply New Thread Subscribe


« late 2009 macbook problems PLEASE HELP !! | Which Mac Notebook works is good for video editing? »
Thread Tools

Currently Active Users Viewing This Thread: 2 (0 members and 2 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Macbook Pro Unibody A1286 Liquid damage help. prg Apple Notebooks 1 08-10-2010 09:27 PM
Macbook spilled liquid awhile back, still dead... TrePaul86 Apple Notebooks 7 05-13-2010 08:53 PM
Macbook 13" Liquid Damage. Need LVDS cable socalfate Apple Notebooks 4 02-15-2010 05:40 PM
spilled water on my macbook ldawoj Apple Notebooks 9 01-27-2008 04:41 PM
The "Mod your MacBook" thread kaidomac Apple Notebooks 50 07-11-2006 08:49 PM

All times are GMT -4. The time now is 06:14 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?