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  1. #1


    Member Since
    Jan 19, 2012
    Posts
    7
    Help Mac book pro software update stuck on moving ittrms
    Hi gang I am a recent Mac book pro owner and did the software updated this morning and it's stuck on installing 2 items ... Moving items into place

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,476
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If you have a backup, (Time Machine or clone) force power the machine off, and do a restore from backup. What software update is it stuck on?

  3. #3


    Member Since
    Feb 07, 2012
    Posts
    2
    I have the same thing. And I forced a shut down and now when starting up it won't go further that the Apple logo, help please!

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,476
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Quote Originally Posted by Maxidell38 View Post
    I have the same thing. And I forced a shut down and now when starting up it won't go further that the Apple logo, help please!
    That's why in my reply above I specified that "if you have a backup", force power off. If you have no backup, you may be forced to reinstall.

  5. #5


    Member Since
    Feb 07, 2012
    Posts
    2
    Smile
    All fixed! I couldn't do a restore because I couldn't get past the Apple Logo screen. Tried rebooting (3rd time) and held down the shift key... got the option to select which user and signed on ok!

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