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Thread: Help plz

  1. #1
    Help plz

    Member Since
    Jan 20, 2012
    Posts
    3
    Help plz
    HELP PLZ

    OK, so here is the deal, i bought a last gen. macbook air 5 months ago and when i turn it on, it takes forever on the start up scream, and i mean it. It doesn't get past it.

    I don't know what to do.

    The last two things i've done different were using transmission for torrent, now i have changed to utorrent. And the other thing was using samsung S2 external HDD as back up, with time machine.

    Since it happened the first time(2 days ago), i have already "fixed the problem" 3 times. I turn on the mac holding option, then i go to recovery disk and then i do a total back up with the time machine, what takes about 3 hours.

    But it keeps happening each time i turn off and on my mac again :/

    It's a 128 SSD, intel core i5, 4gb of RAM and 13 inch

  2. #2
    Help plz
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,004
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    G'day and welcome to the forums.

    Make an appointment Monday with the Genius Bar or your APple reseller. It is still under warranty. Not running MacKeeper or downloading pirated software which sometimes can transfer trojans to your computer?
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3
    Help plz

    Member Since
    Jan 20, 2012
    Posts
    3
    I do not run mackeeper, should i??

    I haven`t gone yet to an apple genius because in my country there isn`t, lol, but if the problem happens again i`m gonna call apple

    I`ve got apple care anyway

    I haven`t turned off my mac since then lol

  4. #4
    Help plz
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,004
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    No avoid MacKeeper and all its associate products like the plague.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  5. #5
    Help plz

    Member Since
    Jan 20, 2012
    Posts
    3
    Ok, thanks.

    Well, the problem happened again. I`m calling them tomorrow

    Just one question. I formatted the samsung s2 external HDD as Journaled, sensitive

    But on the manual it was written to do it simply as journaled. It may be the source of t problem or not??

    Actually my mac did it alone, for The Time Machine.

    I`ve just done a regular partition now for my stuff

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