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  1. #1


    Member Since
    Dec 14, 2011
    Posts
    5
    Macbook pro error frozen screen


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    Last night, my macbook pro (3,1) screen went zebra stripes and froze for about 2 seconds, then this screen popped up. I used the power button to restart, and the computer rebooted then this screen popped up again about 5 seconds later. Now when i restart, it goes directly to this screen. The pinwheel freezes on every occassion, and nothing else is functional.

    Anybody ever see this? In 12 years of using macs I've never seen this before. I'm thinking it's fried

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,926
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    What you're seeing a known as a "Kernel Panic" (or KP, for short). It happens when the operating system itself has crashed. It can happen for any number of reasons, but in many cases, is as the result of a hardware failure of some sort.

    The first thing you should do is run the Apple Hardware Test as described here:

    Intel-based Macs: Using Apple Hardware Test

    And report back on the findings.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3


    Member Since
    Dec 14, 2011
    Posts
    5
    Thanks for the response cwa!

    Here's what I got, I did both the extended check and the basic check. Basic check stated a video problem.


    Shot at 2012-01-17


    Shot at 2012-01-17

    Any ideas?
    Thanks in advance

  4. #4


    Member Since
    Dec 14, 2011
    Posts
    5
    MacBook Pro: Distorted video or no video issues

    I may have found the solution....wow I bought this macbook in January 2008. I'm literally days in or out of the 4 year warranty. Need to get my butt to the Genius bar asap.

    Edit: Photo's of test results showing Video controller error screen in moderation

  5. #5

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,926
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Yep - definitely want to get that checked right away.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  6. #6

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,104
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    And the warranty with Applecare is three years alas.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  7. #7

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,926
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by harryb2448 View Post
    And the warranty with Applecare is three years alas.
    There's a special extension for that defect. Assuming he's within the time-period, he should be good.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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