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  1. #1


    Member Since
    Jan 13, 2012
    Location
    NC
    Posts
    5
    Specs:
    Macbook Pro, 13-inch, OS X Lion 10.7.2
    Question Every program "quit unexpectedly"
    I have a 13-inch Macbook pro (OS X Lion) it's 10.7.2. at first, only apple-related webcam using apps like ichat, facetime, and photobooth were the problem (not skype though).. so i was told to do something in disk utility about the permissions (manage permissions? i can't remember). anyways, i did what i was told to do, and when i turned the macbook back on, the toolbar at the top was gone, and so was everything on my desktop, and (most) all programs would show up as "quit unexpectedly" (even finder). so i went into diagnostics mode, and did the test i was asked to do (i did the test that takes longer and looks through more stuff), and after about 30-40 minutes of anxiously watching, i left my macbook to do its thing (making sure it was postioned over two books, as to not overheat). when i came back about 6 hours later (just to make sure i wouldn't interrupt it), it was still stuck where it was when i had left it 6 hours ago. i turned it off (bad idea?) and now i don't know what to do next. if you can help tell me what to do, explain it like you would to an apple newbie, i am one. thanks ahead of time, it means a lot, i'm just really nervous.
    (by the way, i'm not sure if this is relevant or not, but i'm doing all of this from a PC)

    EDIT: System Preferences IS working. My bad.

  2. #2


    Member Since
    Jan 13, 2012
    Location
    NC
    Posts
    5
    Specs:
    Macbook Pro, 13-inch, OS X Lion 10.7.2
    Every program "quit unexpectedly"
    I have a 13-inch Macbook pro (OS X Lion) it's 10.7.2. i turned my mac on..the toolbar at the top was gone, and so was everything on my desktop, and (most) all programs would show up as "quit unexpectedly" (even finder). so i went into diagnostics mode, and did the test i was asked to do (i did the test that takes longer and looks through more stuff), and after about 30-40 minutes of anxiously watching, i left my macbook to do its thing (making sure it was postioned over two books, as to not overheat). when i came back about 6 hours later (just to make sure i wouldn't interrupt it), it was still stuck where it was when i had left it 6 hours ago. i turned it off (bad idea?) and now i don't know what to do next. if you can help tell me what to do, explain it like you would to an apple newbie, i am one. thanks ahead of time, it means a lot.

    Process: Finder [1532]
    Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Identifier: Finder
    Version: ??? (???)
    Code Type: X86-64 (Native)
    Parent Process: launchd [121]

    Date/Time: 2012-01-13 21:01:53.719 -0500
    OS Version: Mac OS X 10.7.2 (11C74)
    Report Version: 9

    Interval Since Last Report: 19495 sec
    Crashes Since Last Report: 507
    Per-App Crashes Since Last Report: 63
    Anonymous UUID: 08CB012A-7F68-4CBD-A3DA-3AFE10400B5E

    Crashed Thread: 0

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000

    Application Specific Information:
    dyld: launch, loading dependent libraries

    Dyld Error Message:
    Library not loaded: /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    Referenced from: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
    Reason: no suitable image found. Did find:
    /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

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    0x7fff96f59000 - 0x7fff970f8fff com.apple.QuartzCore (1.7 - 270.0) <E8FC9AA4-A5CB-384B-AD29-7190A1387D3E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff970f9000 - 0x7fff97159fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x7fff9715f000 - 0x7fff97164fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
    0x7fff9716b000 - 0x7fff97176fff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff97177000 - 0x7fff97283fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff97284000 - 0x7fff972dbfff libTIFF.dylib (??? - ???) <FF0D9A24-6956-3F03-81EA-3EEAD22C9DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff972de000 - 0x7fff97a72fef com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

    Model: MacBookPro8,1, BootROM MBP81.0047.B24, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MAT****ADVD-R UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

  3. #3


    Member Since
    Jun 06, 2008
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    Specs:
    Macbook Pro 2.4Ghz core 2 duo, 200GB HD,Nvidia 256 DDR3 graphics, 6GB RAM
    Ok what the first person told you to do was probably to repair your permissions. This would never cause any menu bars to disappear not matter what the test concluded or fixed. Sometimes after a permissions fix the computer will take longer to do things on start up but that;s very temporary. What test were you asked to do in diag mode?

  4. #4


    Member Since
    Jan 13, 2012
    Location
    NC
    Posts
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    Specs:
    Macbook Pro, 13-inch, OS X Lion 10.7.2
    is "apple hardware test" a choice? if so, that is the one i did. but what should i do now? by the way, on my mac, i can click and use the trackpad, but if i try to type, i have to type a letter, and then click the trackpad on what i'm typing, and then type the next letter and so on, because "finder" keeps automatically showing up
    how can i get to disk utility again without finder?

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,504
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Please only post one time. There is no need to post the same question twice. Post it once and wait for answers.
    Your dupe has been merged.

    Thanks.

  6. #6


    Member Since
    Jan 13, 2012
    Location
    NC
    Posts
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    Specs:
    Macbook Pro, 13-inch, OS X Lion 10.7.2
    Quote Originally Posted by chscag View Post
    Please only post one time. There is no need to post the same question twice. Post it once and wait for answers.
    Your dupe has been merged.

    Thanks.
    sorry! i'm new, and i didn't know if people could see it or not. i don't know, i'm not smart with computers

  7. #7


    Member Since
    Jun 06, 2008
    Posts
    209
    Specs:
    Macbook Pro 2.4Ghz core 2 duo, 200GB HD,Nvidia 256 DDR3 graphics, 6GB RAM
    Quote Originally Posted by Davidmurray96 View Post
    is "apple hardware test" a choice? if so, that is the one i did. but what should i do now? by the way, on my mac, i can click and use the trackpad, but if i try to type, i have to type a letter, and then click the trackpad on what i'm typing, and then type the next letter and so on, because "finder" keeps automatically showing up
    how can i get to disk utility again without finder?
    Well, apple hardware test in believe an option that comes up if you hold down certain keys on startup(can't remember which). However if that test didn't finish then in would say you need to see about running that again to see if you do in fact have a hardware issue.

    So every time you hit a letter your finder window pops up like your trying to search in the finder text box? If it happens with no matter what letter you hit that still doesn't sound like a hardware issue but if that test didn't finish I would run it again and if it hangs you may have to consider calling up the apple store and making an appointment. Other wise go to system prefs and click keyboard and see if there is something that set finder as a short cut for some keyboard strokes. Also see if you can attach a external keyboard and see if you have the same issues.

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