New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

i want to replace my 6month old macbook?


Post Reply New Thread Subscribe

 
Thread Tools
samowoman

 
Member Since: Jan 03, 2012
Posts: 6
samowoman is on a distinguished road
Mac Specs: MBP 15" 2.3 GHz, 4gb ram, OS 10.6.8. iPhone 3g, iPad 16GB WiFi

samowoman is offline
hi.
i want to replace my macbook pro, because of the problems i'm experiencing for 6months. I attempted fixing it once (they replaced the motherboard). But problems continue. now i want to replace it with a new one, but i'm not sure if they will, because i've been using it for 6months. Any ideas?

Thank you.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,828
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by samowoman View Post
hi.
i want to replace my macbook pro, because of the problems i'm experiencing for 6months. I attempted fixing it once (they replaced the motherboard). But problems continue. now i want to replace it with a new one, but i'm not sure if they will, because i've been using it for 6months. Any ideas?

Thank you.
If you're still having problems (and you have Applecare remaining...which you should if it was a new computer...you get 12 months of Applecare)...keep taking it back to Apple until it's fixed!!!

- Nick

p.s. If the problems are related to a liquid spill...then that's a totally different problem.

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
samowoman

 
Member Since: Jan 03, 2012
Posts: 6
samowoman is on a distinguished road
Mac Specs: MBP 15" 2.3 GHz, 4gb ram, OS 10.6.8. iPhone 3g, iPad 16GB WiFi

samowoman is offline
i don't want to get it fixed, i fixed it once. they changed the motherboard. i want to replace it.?


there's no liquid spill, or drop / misuse etc. The problem was a damaging motherboard (not related with me). They changed it, but same problems started to occur again.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,828
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by samowoman View Post
i don't want to get it fixed, i fixed it once. they changed the motherboard. i want to replace it.?
I understand that! But your initial post says that the problems continue. You really don't have any other option than to let Apple continue to fix it. If after a number of tries (not just once) Apple cannot fix the problem...sometimes they will replace it with a new unit.

Your only real option is to continue to let Apple attempt to fix it...until they give up (or it gets fixed). Your only other options are to:

- throw the computer in the trash & buy another one
- sell it on e-Bay for whatever cash you can get

Since those two options are not realistic...you have to continue working with Apple until they fix it or replace it.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
dtravis7

 
dtravis7's Avatar
 
Member Since: Jan 04, 2005
Location: Modesto, Ca.
Posts: 27,846
dtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond reputedtravis7 has a reputation beyond repute
Mac Specs: iMac 2.4 C2D 10.10.1, iMac 2.16 C2d 10.6.8, Macbook2007 10.8.4, Mac Mini 10.8.4, iPhone 3GS Note 8!!

dtravis7 is offline
What are the issues with the computer?
QUOTE Thanks
samowoman

 
Member Since: Jan 03, 2012
Posts: 6
samowoman is on a distinguished road
Mac Specs: MBP 15" 2.3 GHz, 4gb ram, OS 10.6.8. iPhone 3g, iPad 16GB WiFi

samowoman is offline
slowness! (takes a minute or two, to open a photo in preview. can't shut down applications, i have to force quit everything)
graphical issues. (screen freezes)
loud noise, too much heat.

these were my problems before they changed the motherboard, but they started again, a month after i got it back from the service.
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,828
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by samowoman View Post
slowness! (takes a minute or two, to open a photo in preview. can't shut down applications, i have to force quit everything)
graphical issues. (screen freezes)
loud noise, too much heat.

these were my problems before they changed the motherboard, but they started again, a month after i got it back from the service.
Those "problems" may not be hardware related...see the "Beachballs" link in my signature. Most of those problems (assuming there's not an actually hardware problem with the computer) can be eliminated via careful user practices.

How much ram do you have...and how full is your hard drive?

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
samowoman

 
Member Since: Jan 03, 2012
Posts: 6
samowoman is on a distinguished road
Mac Specs: MBP 15" 2.3 GHz, 4gb ram, OS 10.6.8. iPhone 3g, iPad 16GB WiFi

samowoman is offline
available: 343.69 GB

processor 2.3 GHz Intel Core i7
memory 4 GB 1333 MHz DDR3
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,828
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by samowoman View Post
available: 343.69 GB

processor 2.3 GHz Intel Core i7
memory 4 GB 1333 MHz DDR3
Thanks for the info. With those specs. you should be fine.

Unless there's truly a hardware issue (Apple already looked at it once)...the problems you're experiencing I think can be solved via adjusting user habits (did you read the "Beachballs" link in my signature).

I would also add...that if user habits are the issue...getting another computer would not solve anything.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
samowoman

 
Member Since: Jan 03, 2012
Posts: 6
samowoman is on a distinguished road
Mac Specs: MBP 15" 2.3 GHz, 4gb ram, OS 10.6.8. iPhone 3g, iPad 16GB WiFi

samowoman is offline
i never had any of these issues with my older mac (which i used for 6years). so i wouldn't think they're because of my using habits

i read the beachballs article.
for instance; the apps that are active now are safari, photoshop, itunes.
I'm a photo/video artist and while i was buying i was told that i can edit 3 movies in finalcut, edit pictures in photoshop, and surf the web while listening my music all together at the same time without any slowness. in fact the apple guy tried to convince me to buy 2.2Ghz, because i wont need 2.3
but now, i can't even import a photo to ps without a nervous breakdown!
i don't know what, but something is obviously wrong not related with me.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 40,927
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
Quote:
I'm a photo/video artist and while i was buying i was told that i can edit 3 movies in final cut, edit pictures in photoshop, and surf the web while listening my music all together at the same time without any slowness. in fact the apple guy tried to convince me to buy 2.2Ghz, because i wont need 2.3
What you described above is some fairly heavy usage especially if all that is going on at the same time. After reading your reply, it's my opinion your machine is under-powered for what you're using it for. Result: Slowness.

The first thing to try is maxing out the memory in that machine. I believe your machine can take up to 8 GB (perhaps more, I would need the exact year and model number).
QUOTE Thanks
samowoman

 
Member Since: Jan 03, 2012
Posts: 6
samowoman is on a distinguished road
Mac Specs: MBP 15" 2.3 GHz, 4gb ram, OS 10.6.8. iPhone 3g, iPad 16GB WiFi

samowoman is offline
MacBookPro8,2
version 10.6.8
2011
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,828
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
Quote:
Originally Posted by samowoman View Post
i never had any of these issues with my older mac (which i used for 6years). so i wouldn't think they're because of my using habits
- What model Mac did you have before?
- What OS version were you running on it?
- How much ram did it have?
- Were you using this previous computer in exactly the same way as your new computer?

I'm just throwing out ideas/suggestions based on what I hear...so that all possibilities are considered. There really are only two possibilities for the problem:

1. There truly is a hardware problem with this computer (thus you MUST keep going back to Apple to fix it).
2. Certain user habits are causing the issues...and getting another computer will not resolve this.

If you feel that your MacBook Pro definitely has a hardware problem...you got to keep going back to Apple.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
pigoo3

 
pigoo3's Avatar
 
Member Since: May 20, 2008
Location: U.S.
Posts: 27,828
pigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond reputepigoo3 has a reputation beyond repute
Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

pigoo3 is offline
I definitely agree with what "chscag" mentioned above...more ram may help with your situation ("Beachballs" link mentions this)...especially considering the photo/video apps. you're running.

- Nick

- Too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some slow computer tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
QUOTE Thanks
harryb2448

 
harryb2448's Avatar
 
Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 18,138
harryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond repute
Mac Specs: iMac i5 2.7GHz, 16GB memory, OS 10.10.1

harryb2448 is offline
Very heavy work indeed for a MacBook.

For use with photo and video editing, purchased a Quad Core Mac Pro with 16GB of memory. Pretty heavy stuff what you describe.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
QUOTE Thanks

Post Reply New Thread Subscribe


« Is everything indeed lost?!. | Is my Ibook G4 hard drive gone ? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Will Apple replace my Macbook Pro for free? joshuaofficial Apple Notebooks 14 11-03-2011 08:01 PM
Does Apple replace the Macbook Pro unibody? panselmo93 Apple Notebooks 1 10-17-2011 02:12 PM
MacBook Air Evolving Into Mainstream Product? PeterJP Apple Rumors and Reports 3 04-05-2011 12:50 PM
Need usb wifi to replace airport on MacBook Pro skau Internet, Networking, and Wireless 0 11-22-2010 08:18 AM
MacBook & MacBook Pro updates soon - release dates analyzed kali4nia58 Apple Rumors and Reports 25 12-21-2007 03:01 AM

All times are GMT -4. The time now is 05:12 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?