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Thread: Password on 11" Air

  1. #1

    Member Since
    Jun 14, 2011
    Password on 11" Air
    I got a used 11" air for Xmas. I am unable to get the password or reset it. It is running Snow Leopard. The USB system installer will not let me reset the password or boot without a password. I can't get it to boot twith an external CD with Snow Leopard disc in it. Is there some way I can just dump the system and software and reinstall?

  2. #2

    MacLicious's Avatar
    Member Since
    Nov 26, 2009
    Ontario, Canada
    Did you get the original install USB or CD's that had Snow Leopard and iLife '09 on them? I believe you need the correct version for the type of mac laptop or computer you are using. Otherwise you may need a retail version with a full install of Snow Leopard but then you will not have iLife '09. Hopefully the really knowledgeables will chime in on this one.
    iPhone 6 128GB // MacBook Air mid2011 i5 4gb ram 256SSD // 2009 24"iMac 3.06 C2D nVidia 130GT 512mb // iPad Mini 4 64gb // iPod Nano Gen5 // iPod Video 80gb //

  3. #3

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia

    If it is firmware password protected big problems. This is what you see if implemented ~ scroll down to see the padlock on the link"-

    Tell us about the SL disc? Is it a black full retail install DVD? When you mentioned an external CD, take it this really is a DVD player/burner?
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    I agree with Harry. It sure sounds like a firmware password set to me. If that's the case, take your sales receipt or other proof of purchase or gift with you to your local Apple store and ask them to wipe the firmware password.

    On the newer machines, only Apple can wipe or reset the firmware password. There were several work arounds for older machines, but not for the late models.

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