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  1. #1


    Member Since
    Dec 20, 2011
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    Specs:
    MB Pro 17", MB Air 13" 1.7Ghz Core i7, iMac 27" 3.1Ghz, iPhone 5, couple iPad 2s and a 3 + 20 more
    Can't Boot Macbook - Tried a few things
    Troubleshooting a friend's unibody-white Macbook 2009 (?), 13"

    Can't boot into Install DVD
    Can't boot into Apple Hardware Test
    Can't boot into Safe/Verbose/Single-User - nothing

    Just Apple logo screen, spinning needles.

    HDD is spinning and not making any clicking or death noises so it could be a filesystem issue, corrupted HD, but I should be able to boot into the Install DVD.

    Any ideas?

    Swap the drive for a fresh one and boot? Not sure why that would work if I can't even boot up into the install DVD now...

  2. #2

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
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    Modesto, Ca.
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    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    With the Install DVD in did you hold the C key right after the Startup sound and keep it down? Still no boot from the DVD?

    I once ran into a booting issue on a 2007 iMac where the hard drive was totally dead and it would not boot off any install media either. It would sit at the gray screen with the Apple. Took out the drive and up it came.

  3. #3


    Member Since
    Dec 20, 2011
    Location
    California
    Posts
    41
    Specs:
    MB Pro 17", MB Air 13" 1.7Ghz Core i7, iMac 27" 3.1Ghz, iPhone 5, couple iPad 2s and a 3 + 20 more
    Quote Originally Posted by dtravis7 View Post
    With the Install DVD in did you hold the C key right after the Startup sound and keep it down? Still no boot from the DVD?

    I once ran into a booting issue on a 2007 iMac where the hard drive was totally dead and it would not boot off any install media either. It would sit at the gray screen with the Apple. Took out the drive and up it came.
    C doesn't work after the chime, tried that in addition to the Option boot command, nothing on both accounts.

    The only thing it now boots into is the Apple Hardware Test (D) but it's not compatible with this system. So I'm forced to a restart.

    The fact that it won't go into the Single-user or the disk is strange

    I'll take out the disk next and try to boot onto the install dvd... Seems I'm running out of options

  4. #4

    dtravis7's Avatar
    Member Since
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    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    What Install DVD you have? Did it come with that Macbook? If not, is it a full retail black DVD? Very important as some OSX DVD's are not going to boot with your Macbook.

  5. #5


    Member Since
    Dec 20, 2011
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    Specs:
    MB Pro 17", MB Air 13" 1.7Ghz Core i7, iMac 27" 3.1Ghz, iPhone 5, couple iPad 2s and a 3 + 20 more
    Quote Originally Posted by dtravis7 View Post
    What Install DVD you have? Did it come with that Macbook? If not, is it a full retail black DVD? Very important as some OSX DVD's are not going to boot with your Macbook.
    I don't know what OS this thing is running so I'm trying:

    1) Leopard Macbook Pro install DVD (oem)
    2) Snow Leopard install dvd (retail)

    I don't have a Macbook (non-pro) install dvd. Only Leopard (retail and oem), Snow Leopard (retail and oem for MB Pro), Lion USB and OEM.

    It's mid-2009 so it's gonna be either SL or Leopard.

  6. #6

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
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    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    SL retail should boot. Is it the $29 DVD? The Model specific DVD's that come with a Mac will only boot with a model of the exact same specs and model.

  7. #7


    Member Since
    Dec 20, 2011
    Location
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    Posts
    41
    Specs:
    MB Pro 17", MB Air 13" 1.7Ghz Core i7, iMac 27" 3.1Ghz, iPhone 5, couple iPad 2s and a 3 + 20 more
    Quote Originally Posted by dtravis7 View Post
    SL retail should boot. Is it the $29 DVD? The Model specific DVD's that come with a Mac will only boot with a model of the exact same specs and model.
    Nope, won't boot to SL Retail disc. Tried C and Option. Nothing.

    Should I take the drive out? Not sure why that would make it boot to disc if it won't listen to these commands now?

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Try removing the drive and see if it will boot from the Snow Leopard retail DVD. I've run into that before. If it won't boot even with the drive removed then you have start thinking about a more serious hardware problem.

  9. #9


    Member Since
    Dec 20, 2011
    Location
    California
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    Specs:
    MB Pro 17", MB Air 13" 1.7Ghz Core i7, iMac 27" 3.1Ghz, iPhone 5, couple iPad 2s and a 3 + 20 more
    With the HDD out, I managed to boot to the Install DVD. Installed new WD drive. OS installed fine. So far so good.

    Thanks for your help!!

  10. #10

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    OK, great. Thanks for posting back and letting us know. Have fun and visit often.

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