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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Damage on a brand new macbook pro


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oikido

 
Member Since: Nov 02, 2011
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I live in Europe and I bought a macbook pro from apple website (usa) and my friend recieved it in New York a month ago. He did not even unbox it just to leave that pleasure to me. Now he brought it to me but there is something that i did not like on it. It has a little curve at the bottom side, it is like something hit on that little side. Looks like nothing is wrong except for apperance.

I think it is really late to complain or object to apple beacuse of that. But i would like to know if you experienced or heard of it, or is there something to worry about?

thanks a lot for your reply in advance.
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ycl1688

 
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if the pc runs good, then only appearance damage. so what. You could have told your friend to at least unpack the package, inspect for damage.
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Mexx

 
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Wouldn't you just be able to bring it to any Apple story in Europe?
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oikido

 
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Quote:
Originally Posted by ipadder474 View Post
If you could post a picture it would help us, I did not see anything like this on my new Mac Pro notebook.
I am sorry it is on yours. Glad it does not keep it from working well.
You are right, here its picture.
Unfortunently there is no official apple store near where i live.
Maybe it is not a big deal but still annoys me a bit.

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Chuckoir

 
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Ouch. If you had received it directly in the post from Apple like that, then I would say definitely return it, as that's not on.

How far away is your nearest Apple store? You could try phoning them and emailing them a picture, and come to some sort of agreement whereby you send it back to them, and they send you a new one.

The trouble is though, is convincing them that it happened in transit before your friend got his mitts on it... Which won't be easy. Good luck!

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ycl1688

 
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seems to be very light dent, if apple cannot do anything, most likely they will
not do much to help, you can take the bottom plate and try to straighten a bit by using a piece of flat wood cover by cloth and rub against the plate.
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oikido

 
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Quote:
Originally Posted by Chuckoir View Post
Ouch. If you had received it directly in the post from Apple like that, then I would say definitely return it, as that's not on.

How far away is your nearest Apple store? You could try phoning them and emailing them a picture, and come to some sort of agreement whereby you send it back to them, and they send you a new one.

The trouble is though, is convincing them that it happened in transit before your friend got his mitts on it... Which won't be easy. Good luck!
I live in Istanbul and the closest official apple store is a couple of country far away.
I guess the only way is to express myself is calling apple US. I could not find a way to do it by email. I do not think it will work though.

So anyone think this dent may affect the system inside? Is it worth to struggle with trying to replace it?
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19birel

 
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I can deffinetly see how this would annoy you, what I would do is just buy another bottom cover it it is not too expensive.
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