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  1. #1
    Dead Battery or Bad Motherboard?

    Member Since
    Dec 13, 2011
    Posts
    3
    Dead Battery or Bad Motherboard?
    Computer is a Black Macbook 2.4 GHz Intel Core 2 Duo running Mac OSX 10.5.8

    The Green Magsafe Light is ON. The Battery symbol is the empty battery with an X in the middle of it. I do not have a spare battery or a friend with the same machine.

    Battery Information:

    Model Information:

    Serial Number: DP-ASMB016-38c2-74b

    Device name: ASMB016

    Pack Lot Code: 0002

    PCB Lot Code: 0000

    Firmware Version: 0110

    Hardware Revision: 0500

    Cell Revision: 0102

    Charge Information:

    Charge remaining (mAh): 0

    Fully charged: No

    Charging: No

    Full charge capacity (mAh): 0

    Health Information:

    Cycle count: 0

    Battery Installed: No

    Amperage (mA): 0

    Voltage (mV): 0

    Thanks!

  2. #2
    Dead Battery or Bad Motherboard?
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Sounds like the battery is hosed to me. Time for a new one.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3
    Dead Battery or Bad Motherboard?
    RavingMac's Avatar
    Member Since
    Jan 07, 2008
    Location
    In Denial
    Posts
    7,765
    Specs:
    4GB Mac Mini 2012, 13" MBA, 15" MacBook Pro OSX 10.7, 32 GB iPhone 3GS, iPad2 64gb 3G
    Will the MacBook boot up and run?

    If so, are there any other symptoms than the battery showing up as not installed?

    I don't do a lot of messing around with older Macs like some of the guys here, so not so much into diagnostic and repair as I used to be. May want to try a PRAM and SMC reset to see if that helps. I read some articles quite a while ago that I seem to remember giving that as a potential fix (providing the battery and motherboard actually are good).

    I may do some snooping around to see if I can find the info because I may not be remembering it correctly. Early in the morning here and coffee hasn't fully engaged.

    EDIT: I should have waited to post. cwa107 doesn't ramble like I tend to do (of course I am significantly older). I would call that a very succinct diagnosis.
    I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .

  4. #4
    Dead Battery or Bad Motherboard?

    Member Since
    Dec 13, 2011
    Posts
    3
    a change after SMC Reset
    Now AFTER SMC RESET the battery indicator has changed from the X symbol to the plug inside of an empty battery and the Health Information now reads:

    Cycle count: 234
    condition: Check Battery
    Battery Installed: Yes
    Amperage: 38mA
    Voltage: 3909 mV

    All the rest is the same... Charge remaining: 0, Full charge capacity 0 etc. Battery is not charging..

    dead battery?

    Jeff

  5. #5
    Dead Battery or Bad Motherboard?
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by therealmaceman View Post
    Now AFTER SMC RESET the battery indicator has changed from the X symbol to the plug inside of an empty battery and the Health Information now reads:

    Cycle count: 234
    condition: Check Battery
    Battery Installed: Yes
    Amperage: 38mA
    Voltage: 3909 mV

    All the rest is the same... Charge remaining: 0, Full charge capacity 0 etc. Battery is not charging..

    dead battery?

    Jeff
    Sounds like it to me. 3-5 years is the average lifespan for a laptop battery, depending on usage and care. I find the cycle count to be a little on the low side, but considering the age of the machine, it's not unusual to require replacement.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  6. #6
    Dead Battery or Bad Motherboard?

    Member Since
    Dec 13, 2011
    Posts
    3
    Thanks but new question
    Thanks dudes.

    I will buy a new battery for my blackbook.

    This JUST in:

    My girlfriend has a white macbook with the same problem.

    Her whitebook battery charges in my blackbook. Which means you are all correct. Bad battery in my blackbook.

    BUT her good white battery does not charge in her book.

    Motherboard?

    Thanks smarter people.

  7. #7
    Dead Battery or Bad Motherboard?
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    I would try an SMC reset and PRAM reset on hers as well.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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