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  1. #1
    Help with GPU please!

    Member Since
    Dec 07, 2011
    Posts
    2
    Help with GPU please!
    Hi,

    I am a technological Luddite so I thought this would be the proper place to solve a few problems that I have been having with my powerbook.

    I apologise in advance if I have not posted it in the proper forum, but I couldn’t decide if this is a software or hardware problem.

    When I view a streaming movie on Netflix, it comes through with a choppy frame rate and my cpu usage, according to the activity monitor, goes to 100%. I have searched this and other forums and it seems that there is an issue with my GPU. It seems that the CPU is doing all of the work instead of the GPU.

    It has been suggested that people experiencing this problem, should install a new driver for their GPU. I have tried to do this at the NVIDIA website, but it seems that they only support Window’s computers which is strange given how large Apple has become.

    What should I do to fix this problem on my computer? (please keep in mind that I am a pretty basic user so I probably won’t understand an super complicated response).

    Also, should I be concerned that the NVIDIA GPU doesn’t seem to be plugged into any display?

    Thanks a ton for the help!



    This is the computer that I have:


    Model Name: MacBook Pro
    Model Identifier: MacBookPro6,2
    Processor Name: Intel Core i7
    Processor Speed: 2.66 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per core): 256 KB
    L3 Cache: 4 MB
    Memory: 8 GB
    Processor Interconnect Speed: 4.8 GT/s
    Boot ROM Version: MBP61.0057.B0C
    SMC Version (system): 1.58f16

    The system profiler shows me has having two different GPUs:

    Intel HD Graphics:

    Chipset Model: Intel HD Graphics
    Type: GPU
    Bus: Built-In
    VRAM (Total): 288 MB
    Vendor: Intel (0x8086)
    Device ID: 0x0046
    Revision ID: 0x0018
    gMux Version: 1.9.21
    Displays:
    Color LCD:
    Resolution: 1680 x 1050
    Pixel Depth: 32-Bit Color (ARGB8888)
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Built-In: Yes

    NVIDIA GeForce GT 330M:

    Chipset Model: NVIDIA GeForce GT 330M
    Type: GPU
    Bus: PCIe
    PCIe Lane Width: x16
    VRAM (Total): 512 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0a29
    Revision ID: 0x00a2
    ROM Revision: 3560
    gMux Version: 1.9.21
    Displays:
    Display Connector:
    Status: No Display Connected
    Display Connector:
    Status: No Display Connected

  2. #2
    Help with GPU please!
    wolfpuppies3's Avatar
    Member Since
    Oct 07, 2010
    Location
    Virginia, USA
    Posts
    381
    Specs:
    15" MB Pro, 2.66 i7 ; 11” MBA 1.8GZ i7; 13"MBA 2GZ i7 8 GB mem 512GB SSD, 2 iPad3s, 1 iPad Mini
    Are you sure it's not just a slow connection
    via either your wifi or ethernet connection?

  3. #3
    Help with GPU please!

    Member Since
    Dec 07, 2011
    Posts
    2
    Not an internet connection
    Thanks for the suggestion, but I don't think it is an internet connection problem. I can use one of my other computers just fine and this one still has the problem. I can also download multi gigabyte files for work relatively quickly via my wifi on this computer so i really doubt that is the problem.

  4. #4
    Help with GPU please!

    Member Since
    Jul 18, 2009
    Posts
    473
    Specs:
    Macbook Pro 13"
    Have you tried different web browsers and made sure your software was up to date?

  5. #5
    Help with GPU please!
    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Location
    Toronto
    Posts
    19,395
    Specs:
    2012 13" MBP (2.5 i5, 8GB)
    Drivers are handled by Apple - they all come packaged in the OS and subsequent updates.

    As for Netflix, I've found that different browsers handle Silverlight (the plugin used by Netflix to stream content) better than others. For instance, Safari is considerably better than any other browser (for whatever reason) when it comes to Netflix. Which browser are you using? Do you have an updated version of Silverlight?
    Important Links: Community Guidelines : Use the reputation system if you've been helped.
    M-F Blog :: Write for the blog
    Writing a Quality Post

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