Entire line of dead pixels?

Saul · Saul #1 (**permalink**)

10-11-2005, 06:51 PM

I've had my iBook G4 for about six months and everything has been fine. It has been used regularly at home (I have a PowerBook at work) and I've been very gentle with it (I don't think it's actually left the house once!).

Yesterday, what I think is a line of disfunctional pixels appeared vertically on the screen as soon as my iBook booted up beyond the initial white screen, and has remined there whenever the computer is on.

I've run a dead pixel check on it, and it seems to be red and blue pixels that are constantly 'on' (with a solid green screen the line appears white).

I can't find anything on apple.com to help me, beyond a vague statement about small numbers of dead pixels being just bad luck.

Anybody had this problem before? Am I right in my diagnosis or is it potentially something to do with the ribbon feed running from laptop to screen?

I'm guessing my best bet is to take it into the Apple Store and get them to sort it, but would prefer not to have to bother as the queues at the London store are just silly....

Thanks in advance for your help.

S

Benjamindaines · Benjamindaines #2 (**permalink**)

10-11-2005, 07:25 PM

Well seeing that it is only 6 months old take it to the apple store (go early or late to avoid q-ing) and get it fixed under guarantee. It may be trouble with your ribbon cable but DONT mess with it you will void warranty

Saul · Saul #3 (**permalink**)

10-11-2005, 07:39 PM

yeah that sounds like the only option really. never fear, i wouldn't dream of trying to tinker with it myself at this stage with it still being in warranty.

btw glad to see you flying the g4 cube flag - my favourite mac design i think, although the cube i had at my last company wasn't too happy a lot of the time, and the flat monitor was particularly problematic.

caribiner23 · caribiner23 #4 (**permalink**)

10-11-2005, 08:37 PM

Typically, a line of dead pixels means your LCD display is going bad.

You're under warranty. Get thyself to Apple. :-)

AlexN · AlexN #5 (**permalink**)

10-12-2005, 02:26 AM

That's impossible. Must be something else got wrong.

caribiner23 · caribiner23 #6 (**permalink**)

10-12-2005, 09:54 AM

The world is an imperfect place. It's not "impossible" for an LCD to go bad in the space of six months.

I've been in IT for almost 25 years and believe me, it happens.

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Entire line of dead pixels?

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Saul #1 (permalink)
Guest Posts: n/a	10-11-2005, 06:51 PM I've had my iBook G4 for about six months and everything has been fine. It has been used regularly at home (I have a PowerBook at work) and I've been very gentle with it (I don't think it's actually left the house once!). Yesterday, what I think is a line of disfunctional pixels appeared vertically on the screen as soon as my iBook booted up beyond the initial white screen, and has remined there whenever the computer is on. I've run a dead pixel check on it, and it seems to be red and blue pixels that are constantly 'on' (with a solid green screen the line appears white). I can't find anything on apple.com to help me, beyond a vague statement about small numbers of dead pixels being just bad luck. Anybody had this problem before? Am I right in my diagnosis or is it potentially something to do with the ribbon feed running from laptop to screen? I'm guessing my best bet is to take it into the Apple Store and get them to sort it, but would prefer not to have to bother as the queues at the London store are just silly.... Thanks in advance for your help. S
	QUOTE Thanks

Benjamindaines #2 (permalink)
Member Since: Jan 08, 2005 Location: A religiously oppressed state Posts: 2,822 Mac Specs: 17" MacBook Pro	10-11-2005, 07:25 PM Well seeing that it is only 6 months old take it to the apple store (go early or late to avoid q-ing) and get it fixed under guarantee. It may be trouble with your ribbon cable but DONT mess with it you will void warranty
	QUOTE Thanks

caribiner23 #4 (permalink)
Member Since: Feb 06, 2005 Location: Chicago Posts: 1,404 Mac Specs: Macbook; iBook G4 12"; iPod 5G 30GB; iPod Shuffle 1GB	10-11-2005, 08:37 PM Typically, a line of dead pixels means your LCD display is going bad. You're under warranty. Get thyself to Apple. :-)
	QUOTE Thanks

AlexN #5 (permalink)
Guest Posts: n/a	10-12-2005, 02:26 AM That's impossible. Must be something else got wrong.
	QUOTE Thanks

caribiner23 #6 (permalink)
Member Since: Feb 06, 2005 Location: Chicago Posts: 1,404 Mac Specs: Macbook; iBook G4 12"; iPod 5G 30GB; iPod Shuffle 1GB	10-12-2005, 09:54 AM The world is an imperfect place. It's not "impossible" for an LCD to go bad in the space of six months. I've been in IT for almost 25 years and believe me, it happens.
	QUOTE Thanks

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