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  1. #1

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    Unhappy Oh No! My MacBook Pro is going crazy!
    Hello Folks,

    I bought a brand new MBP at the end of June, things were going sorta well. I had the odd beach ball every now and then but it never lasted to be annoying or indicate serious trouble!

    Then yesterday, I plugged my MBP to charge it and noticed the charger isn't turning orange like it is supposed to, also, it said that the battery is "Not Charging". Unplugged, replugged and life with back to normal.

    Come today, I forgot to plug it in and the battery was completely drained (no big deal right?) I plugged it in, and MBP powers back on. This time though, it was stuck at 1% and not charging. iStat said it had 638hrs till full charge (WHAT??!!) and then the fans kicked into high gear like there was **** burning within the chassis.

    I ended up turning everything off, plugging it and let it be for a while. Now, it's up and running again, charging.

    I set up an appointment with the Genius Bar and we'll find out what they say

    I am very disappointed at this.

    Do y'all have any suggestions?!

    Let me know.

    Cheers.

  2. #2

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,899
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    I would just take it into Apple like you are planning. For a machine that new, let them sort it out. That is not normal at all.

    Do let us know what they find. Good Luck!

  3. #3

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,437
    Specs:
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
    WOW thats not so good on any PC let alone one that in only a Month old .. . . . . BC of those problems i dare say there is more to than a simple fix but all i could suggest is try Resetting PRAM and NVRAM and the SMC . . .

    Good luck and let us know ow it goes . .

    Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  4. #4

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    Hello y'all

    Sorry for the late update, but I wanted to have more data for ya.

    I went to the Apple store and as expected my MBP was behaving like it should with no issues. The Genius reset the usual stuff, he said sometimes the Power Management get corrupt and resetting is takes care of it.

    Now, a couple of weeks later the problem is back and I think I found an interesting source!!!

    Get this:

    Everything is good and charging with no issues no overheating and then fans kick in high gear, I rebooted and reset the PRAM, NVRAM and SMC and it seemed like we are ok.

    Then I started Chrome, which remembered my tab of Netflix where I was watching a show, as soon as it started playing the overheating came back. and the battery wasn't charging!!!

    Close that one particular tab... back to normal.

    Very reproducible and yet very bizzare!! Any ideas, has anyone seen this before?!

  5. #5

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    ok, one more update!

    It seems like the problem is easily replicated with Google Chrome, but with Safari and running the same movie through Netflix everything seems normal... what the ****?!!

    doesn't make sense, not one bit!

  6. #6

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    One more :-)

    I went to silverlight.net and played one of their "tour" videos. This One

    In chrome, this goes nuts. In safari, no issues what so ever!

  7. #7


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Well I think you have your answer then. Dump Chrome.

  8. #8

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    Quote Originally Posted by chas_m View Post
    Well I think you have your answer then. Dump Chrome.
    I am guessing someone woke up on the wrong side of the bed today?!

    Anyone else, with a bit more useful advice?

  9. #9

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,899
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Quote Originally Posted by MinaMACMan View Post
    One more :-)

    I went to silverlight.net and played one of their "tour" videos. This One

    In chrome, this goes nuts. In safari, no issues what so ever!
    By going nuts, what does it do? Overheat? What is showing in Activity Monitor on Chrome when that happens?

    And to Chas, Ditching Chrome is not the answer here. Many use it and don't have this issue, so I feel it's something with Mina's machine somehow. Not sure what. I am a Safari fan also but Chrome does not do that here that I have ever seen.

  10. #10

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    Hey dtravis,

    when I say it goes nuts:

    The battery stops charging. Fans kick into high gear. Magsafe LED turns to green from orange.

    Also, if I am plugged in but the battery is already at 100% this doesn't happen. Somehow this only manifest with the following combo:

    Chrome, Streaming anything with SilverLight, and charging all at the same time.

    If I am running on the battery non of that happens.

  11. #11

    BrianLachoreVPI's Avatar
    Member Since
    Feb 24, 2011
    Location
    Maryland
    Posts
    3,733
    Specs:
    March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD
    Just out of curiosity have you upgraded to Lion or are you still running SL?

  12. #12

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,899
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    What is bothering me about this is that Apple could not duplicate it and fix it. That Machine is almost brand new and should not be doing that.

    Is anyone with a new MBP here using Chrome? If so could you try his URL's and report back? This really sounds like some hardware issue, but I am at a loss why it's only doing it in Chrome. I would do some testing here but I have no Intel Mac Notebook and just the iMac.

    Quote Originally Posted by MinaMACMan View Post
    Hey dtravis,

    when I say it goes nuts:

    The battery stops charging. Fans kick into high gear. Magsafe LED turns to green from orange.

    Also, if I am plugged in but the battery is already at 100% this doesn't happen. Somehow this only manifest with the following combo:

    Chrome, Streaming anything with SilverLight, and charging all at the same time.

    If I am running on the battery non of that happens.

  13. #13

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,866
    Specs:
    Way... way too many specs to list.
    Chromes obviously over-utilizing your processor when running silverlight. This causes the processor to heat up (your fans kicking onto high), electrical draw to increase (your battery issue). So the culprit is, indeed, chrome. They need to address this with their code more than likely. I'd report it it. Or perhaps uninstall it, reinstall it and see if that's a solution.
    mike
    This machine kills fascists
    Got # ? phear the command line!

  14. #14

    MinaMACMan's Avatar
    Member Since
    Apr 16, 2007
    Location
    Redwood City, CA / Stanford, CA
    Posts
    1,792
    Specs:
    MacBook, Black, 2.0GHz C2D, 2GB RAMs, 160GB HD
    Still hanging out with the Snow Leopard. I had a couple of software conflicts with Lion (now resolved) but I decided to wait till I get through my finals this Friday before I upgrade. I get the upgrade for free anyways, since I bought my MBP less than a month ago.

  15. #15

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Location
    Tucson, AZ
    Posts
    6,866
    Specs:
    Way... way too many specs to list.
    btw, the other thing you should do is create a new user account and see if it duplicates on that account.
    mike
    This machine kills fascists
    Got # ? phear the command line!

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