New Macbook Pro Problem!

IlikeMacBooks · IlikeMacBooks #1 (**permalink**)

07-25-2011, 04:00 PM

I just got a Macbook Pro a week or so ago, and I love it. However it's a VERY expensive computer and I've wanted it FOREVER... soooo I'm pretty freaked out although this is only a minor thing and has only happened twice. But twice my computer has frozen & then one of the times when I tried to turn it back on a blue screen came? So I closed the computer and walked away and it seems to be fine now. But what's up with this lol?

Strukt · Strukt #2 (**permalink**)

07-25-2011, 06:23 PM

Hard to say anything good out from your description of the problem. Is the issue reproduce-able?

Tried software update?

Reset PRAM / SMC etc.

dekan · dekan #3 (**permalink**)

07-25-2011, 06:32 PM

What OS are you running? I don't know of any blue screens on Mac OSX..

IlikeMacBooks · IlikeMacBooks #4 (**permalink**)

07-25-2011, 06:44 PM

I don't know which OS I'm running it's a new macbook pro so whichever one came on it Haha The blue screen happens when I tried to turn it back on it would start & then turn blue & then I closed the computer, went away, opened it a half hour or so later & it was fine. I installed all the updates I know of or whatever the day I got the computer haha.

IlikeMacBooks · IlikeMacBooks #5 (**permalink**)

07-25-2011, 07:04 PM

I think it's OSX

IlikeMacBooks · IlikeMacBooks #6 (**permalink**)

07-26-2011, 02:23 PM

UPDATE: I have snowleopard & have downloaded updates, when I try to turn on the computer it gets stuck on a light blue screen. If I close it & come back & open it, it's fine, BUT if i just leave it open it remains frozen on that blue screen. help. me. please. !!

southchatham · southchatham #7 (**permalink**)

07-26-2011, 05:02 PM

You said it's new, call apple asap. This is not normal, don't try to fix it yourself. Use that warranty. These appear to be the early signs of a bad hard drive.

RavingMac · RavingMac #8 (**permalink**)

07-26-2011, 05:41 PM

And backup any critical data (photos etc) while you still have a chance.

chscag · chscag #9 (**permalink**)

07-26-2011, 06:37 PM

And please do not double post. You only need to post once, and respond back to the same thread. Your new duplicate post has been deleted.

amanda_cake · amanda_cake #10 (**permalink**)

07-27-2011, 12:09 PM

Check in on that warranty, seriously.

And if you're running SL, I'd consider upgrading to Lion since you can do it for free.

Strukt #2 (permalink)
Member Since: Jul 14, 2008 Location: Norway Posts: 365 Mac Specs: rMBP 15" / 2.6GHz / 16GB / 512GB	07-25-2011, 06:23 PM Hard to say anything good out from your description of the problem. Is the issue reproduce-able? Tried software update? Reset PRAM / SMC etc. My Blog: Apple Laptops
	QUOTE Thanks

RavingMac #8 (permalink)
Member Since: Jan 07, 2008 Location: In Denial Posts: 7,670 Mac Specs: 4GB Mac Mini 2012, 13" MBA, 15" MacBook Pro OSX 10.7, 32 GB iPhone 3GS, iPad2 64gb 3G	07-26-2011, 05:41 PM And backup any critical data (photos etc) while you still have a chance. I've always wanted to be smart, handsome and modest. But, I guess I'll have to be satisfied with two out of three . . .
	QUOTE Thanks

chscag #9 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 42,612 Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite	07-26-2011, 06:37 PM And please do not double post. You only need to post once, and respond back to the same thread. Your new duplicate post has been deleted. COMMUNITY RULES Writing a Quality Post
	QUOTE Thanks

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IlikeMacBooks #1 (permalink)
Member Since: Jul 25, 2011 Posts: 4	07-25-2011, 04:00 PM I just got a Macbook Pro a week or so ago, and I love it. However it's a VERY expensive computer and I've wanted it FOREVER... soooo I'm pretty freaked out although this is only a minor thing and has only happened twice. But twice my computer has frozen & then one of the times when I tried to turn it back on a blue screen came? So I closed the computer and walked away and it seems to be fine now. But what's up with this lol?
	QUOTE Thanks

IlikeMacBooks #4 (permalink)
Member Since: Jul 25, 2011 Posts: 4	07-25-2011, 06:44 PM I don't know which OS I'm running it's a new macbook pro so whichever one came on it Haha The blue screen happens when I tried to turn it back on it would start & then turn blue & then I closed the computer, went away, opened it a half hour or so later & it was fine. I installed all the updates I know of or whatever the day I got the computer haha.
	QUOTE Thanks

IlikeMacBooks #5 (permalink)
Member Since: Jul 25, 2011 Posts: 4	07-25-2011, 07:04 PM I think it's OSX
	QUOTE Thanks

IlikeMacBooks #6 (permalink)
Member Since: Jul 25, 2011 Posts: 4	07-26-2011, 02:23 PM UPDATE: I have snowleopard & have downloaded updates, when I try to turn on the computer it gets stuck on a light blue screen. If I close it & come back & open it, it's fine, BUT if i just leave it open it remains frozen on that blue screen. help. me. please. !!
	QUOTE Thanks

southchatham #7 (permalink)
Member Since: May 15, 2008 Location: Cape Cod Posts: 112 Mac Specs: 2006 macbook, 2009 mac mini	07-26-2011, 05:02 PM You said it's new, call apple asap. This is not normal, don't try to fix it yourself. Use that warranty. These appear to be the early signs of a bad hard drive.
	QUOTE Thanks

amanda_cake #10 (permalink)
Member Since: Jul 11, 2011 Posts: 15	07-27-2011, 12:09 PM Check in on that warranty, seriously. And if you're running SL, I'd consider upgrading to Lion since you can do it for free.
	QUOTE Thanks

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