MacBook Pro knocking out internet?

Mary Emily · Mary Emily #1 (**permalink**)

07-15-2011, 09:44 PM

Hello all,

I have a 2009 MacBook Pro and am having an internet issue...

Whenever I'm on my MBP the internet seems to knock out every 15 minutes or so (for usually around 2 or 3 min). I just get the "You are not connected to the Internet" page and have no idea why this is happening. We have AT&T wireless internet and my boyfriend is on a PC (with the internet knocking out on his too). I feel like this is a "Mac issue" because in my old apartment friends would come over with their Macs (when I had a PC) and my internet would just get zapped.

Does ANYONE else have this issue? Macs just zapping out internet?

Any input is greatly appreciated.

DeanP · DeanP #2 (**permalink**)

07-16-2011, 02:15 AM

Hello,

Sounds like a router problem, what router do you have? (please provide model name/number).
How many wireless networks are there in your neighborhood?

Mary Emily · Mary Emily #3 (**permalink**)

07-16-2011, 03:32 PM

Thanks so much for the reply.

It's an AT&T 2WIRE, Model no. 2701HG-B...as I look right now, there are two other 2WIRE networks and we're all password protected/locked. A friend came over the other night with his MacBook Pro and the internet went out as soon as he turned his on...it's just the weirdest thing.

chscag · chscag #4 (**permalink**)

07-16-2011, 03:49 PM

I agree with member DeanP. It sounds very much like a router problem if it's happening to your MacBook Pro and your friend's MacBook Pro. I don't know if your 2 Wire Router is one supplied by AT&T (I suspect it is) and whether or not you've contacted AT&T support about the problem?

Mary Emily · Mary Emily #5 (**permalink**)

07-16-2011, 07:20 PM

We got on the phone with AT&T, changed our 2 Wire setup and it seems to be working (fingers crossed). I can't relay exactly what we did to fix it, as I'm not familiar with all of it, but it seems to be fixed! Thank you very much for the responses.

DeanP · DeanP #6 (**permalink**)

07-17-2011, 12:08 AM

Your're welcome, Mary. Do let us know if problem arises.

DeanP #2 (permalink)
Member Since: Jul 16, 2011 Location: Auckland, NZ Posts: 80	07-16-2011, 02:15 AM Hello, Sounds like a router problem, what router do you have? (please provide model name/number). How many wireless networks are there in your neighborhood? Last edited by DeanP; 07-16-2011 at 02:36 AM.
	QUOTE Thanks

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,376 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	07-16-2011, 03:49 PM I agree with member DeanP. It sounds very much like a router problem if it's happening to your MacBook Pro and your friend's MacBook Pro. I don't know if your 2 Wire Router is one supplied by AT&T (I suspect it is) and whether or not you've contacted AT&T support about the problem? Community Guidelines
	QUOTE Thanks

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Mary Emily #1 (permalink)
Member Since: Jul 15, 2011 Posts: 3	07-15-2011, 09:44 PM Hello all, I have a 2009 MacBook Pro and am having an internet issue... Whenever I'm on my MBP the internet seems to knock out every 15 minutes or so (for usually around 2 or 3 min). I just get the "You are not connected to the Internet" page and have no idea why this is happening. We have AT&T wireless internet and my boyfriend is on a PC (with the internet knocking out on his too). I feel like this is a "Mac issue" because in my old apartment friends would come over with their Macs (when I had a PC) and my internet would just get zapped. Does ANYONE else have this issue? Macs just zapping out internet? Any input is greatly appreciated.
	QUOTE Thanks

Mary Emily #5 (permalink)
Member Since: Jul 15, 2011 Posts: 3	07-16-2011, 07:20 PM We got on the phone with AT&T, changed our 2 Wire setup and it seems to be working (fingers crossed). I can't relay exactly what we did to fix it, as I'm not familiar with all of it, but it seems to be fixed! Thank you very much for the responses.
	QUOTE Thanks

DeanP #6 (permalink)
Member Since: Jul 16, 2011 Location: Auckland, NZ Posts: 80	07-17-2011, 12:08 AM Your're welcome, Mary. Do let us know if problem arises.
	QUOTE Thanks

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