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  1. #1


    Member Since
    Jul 15, 2011
    Posts
    3
    MacBook Pro knocking out internet?
    Hello all,

    I have a 2009 MacBook Pro and am having an internet issue...

    Whenever I'm on my MBP the internet seems to knock out every 15 minutes or so (for usually around 2 or 3 min). I just get the "You are not connected to the Internet" page and have no idea why this is happening. We have AT&T wireless internet and my boyfriend is on a PC (with the internet knocking out on his too). I feel like this is a "Mac issue" because in my old apartment friends would come over with their Macs (when I had a PC) and my internet would just get zapped.

    Does ANYONE else have this issue? Macs just zapping out internet?

    Any input is greatly appreciated.

  2. #2


    Member Since
    Jul 16, 2011
    Location
    Auckland, NZ
    Posts
    80
    Hello,

    Sounds like a router problem, what router do you have? (please provide model name/number).
    How many wireless networks are there in your neighborhood?

  3. #3


    Member Since
    Jul 15, 2011
    Posts
    3
    Thanks so much for the reply.

    It's an AT&T 2WIRE, Model no. 2701HG-B...as I look right now, there are two other 2WIRE networks and we're all password protected/locked. A friend came over the other night with his MacBook Pro and the internet went out as soon as he turned his on...it's just the weirdest thing.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,163
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    I agree with member DeanP. It sounds very much like a router problem if it's happening to your MacBook Pro and your friend's MacBook Pro. I don't know if your 2 Wire Router is one supplied by AT&T (I suspect it is) and whether or not you've contacted AT&T support about the problem?

  5. #5


    Member Since
    Jul 15, 2011
    Posts
    3
    We got on the phone with AT&T, changed our 2 Wire setup and it seems to be working (fingers crossed). I can't relay exactly what we did to fix it, as I'm not familiar with all of it, but it seems to be fixed! Thank you very much for the responses.

  6. #6


    Member Since
    Jul 16, 2011
    Location
    Auckland, NZ
    Posts
    80
    Your're welcome, Mary. Do let us know if problem arises.

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