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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Macbook Pro gets stuck at startup screen.


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jschwal19

 
Member Since: May 01, 2011
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I was using my computer when it crashed. I tried to boot up and it sat at the screen with the apple logo for about 6 minutes before a different icon took the place of the apple. I tried this several times and got the same results. I then tried booting it in safe mode and it is currently stuck with an empty progress bar (and it has been like this for about 2 hours.) Any suggestions?
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PatM

 
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Member Since: Jun 27, 2011
Location: Seattle
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Mac Specs: Late 2013 MBP 15" I7 2.3 Ghz 16 GB Ram 500 GB SSD Retina

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I'm new to this forum as well and Macs. But I think you may need to use your install disc that came with the Mac. There is probably a repair routine on the disc that you can use to repair the damage. You can search the forum for more information.

I hope that you have a backup? Did you add some software or do something in the guts of the system that may have caused this?

15 " 2013 MBP OS X Ver. 10.9.1 16 GB Memory, 500 GB SSD, Retina, 2.3 Ghz I7, 30GB IPhone 5, 2012 Mini Cooper JCW Coupe, 2014 Toyota Corolla, 2007 Trailblazer, 2 RC Planes, 1 fantastic wife who puts up with my toys. Still Married After 30 Years.
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