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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

The endless grey screen of doom...


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Braunzo

 
Member Since: Apr 25, 2009
Location: Illinois
Posts: 3
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Mac Specs: Macbook Pro

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I'm sure this has been brought to this forum countless times.

I restarted my Macbook yesterday and now I'm only getting the grey screen eventually resulting in the file with this question mark in it blinking at me. I went through and tried all the keystrokes while starting it up: 'Option' to look at the drives, 'Shift' to go into safe mode, so on. None of these work.

Today I got my latest OSX disc and insert it, it finally acted like it was going to do something as I noticed it was no longer the grey screen with the questionable file logo. This time it was the Apple logo sitting there stationary. However, it would go no further. I thought this may be a good time to go and check out the 'Option' key start up. It brought up a logo for the OSX disc and I clicked it, but it just went right back to the grey screen with the Apple logo and is going no further.

Any solutions? I need this issue resolved ASAP as this is my business and teaching computer. Nearest Apple store is about an hour away. Wondering if anyone here has the answers.

Thank you all in advance!

-BS.
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Lifeisabeach

 
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Member Since: Sep 30, 2007
Location: Wilmington, NC
Posts: 6,850
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Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

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Quote:
Originally Posted by Braunzo View Post
I'm sure this has been brought to this forum countless times.
Yup, it has. That's why we have a search tool.
Flashing folder with question mark at start up


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
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Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
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Braunzo

 
Member Since: Apr 25, 2009
Location: Illinois
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Quote:
Originally Posted by lifeisabeach View Post
Yup, it has. That's why we have a search tool.
Flashing folder with question mark at start up
Yeah, that's cool. But there's still no resolve to those posts. I'm thinking it's just hard drive failure.
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Lifeisabeach

 
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Member Since: Sep 30, 2007
Location: Wilmington, NC
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Mac Specs: iMac i3 (mid-2010) + OS 10.9; TV 3; iPhone 5S; iPad 4

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Quote:
Originally Posted by Braunzo View Post
Yeah, that's cool. But there's still no resolve to those posts. I'm thinking it's just hard drive failure.
It may well be hard drive failure. But there was a resolve in the link I posted… resetting the PRAM worked for one member who replied. Did you not try that?


Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
------
Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
------
Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.
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powerbook_guru

 
Member Since: Jun 19, 2011
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Mac Specs: 2003 Powerbook G4, 768 mb's of ram 120gb hard drive, 17 inch dvd burner, or Superdrive

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its either a failed hard drive(hopefully not) or the better of the 2 a bad operating system, which simply requires a reinstall. If failed hard drive, and your comfortable with working inside your mac like I am, replace the hard drive with a new one.
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kieran_r

 
Member Since: Jun 30, 2011
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Quote:
Originally Posted by powerbook_guru View Post
its either a failed hard drive(hopefully not) or the better of the 2 a bad operating system, which simply requires a reinstall. If failed hard drive, and your comfortable with working inside your mac like I am, replace the hard drive with a new one.
Start up from OS X Disc, launch Disk Utility from Tools menu - if drive isn't listed in left hand column it's most likely HD failure....
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powerbook_guru

 
Member Since: Jun 19, 2011
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Mac Specs: 2003 Powerbook G4, 768 mb's of ram 120gb hard drive, 17 inch dvd burner, or Superdrive

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Quote:
Originally Posted by kieran_r View Post
Start up from OS X Disc, launch Disk Utility from Tools menu - if drive isn't listed in left hand column it's most likely HD failure....
My friend's does this, and I looked at it, and it needs a harddrive, the idiots at best buy told him he needs a mobo...
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