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  1. #1


    Member Since
    Jun 27, 2011
    Posts
    3
    can anyone see why my mbp crashed (report attched)
    Brand new 15" mbp 2011 2.2 GHz processor, 4GB RAM, 750 GB HHD. WOrking fine until I tried to open a MS word file from a usb drive and got the panic screen report. I had just shut down Win7 (running on fusion 3.0) like 2 minutes before the machine crashed. Below you can find the crash report...
    Any clues?
    Thanks!
    Interval Since Last Panic Report: 127939 sec
    Panics Since Last Report: 1
    Anonymous UUID: 53438B11-5A8E-48C7-929F-F76C5438EA5A

    Mon Jun 27 17:57:48 2011
    panic(cpu 2 caller 0xffffff8000546430): "!pageList phys_addr"@/SourceCache/xnu/xnu-1504.14.12/iokit/Kernel/IOMemoryDescriptor.cpp:1409
    Backtrace (CPU 2), Frame : Return Address
    0xffffff805e96b6c0 : 0xffffff8000204d15
    0xffffff805e96b7c0 : 0xffffff8000546430
    0xffffff805e96b820 : 0xffffff800053f567
    0xffffff805e96b910 : 0xffffff800053f958
    0xffffff805e96b930 : 0xffffff7f809390ab
    0xffffff805e96ba30 : 0xffffff7f80938e69
    0xffffff805e96bad0 : 0xffffff7f8093e42c
    0xffffff805e96bb50 : 0xffffff7f80b55754
    0xffffff805e96bbc0 : 0xffffff7f80b55ec8
    0xffffff805e96bc10 : 0xffffff7f80937562
    0xffffff805e96bd10 : 0xffffff7f809b10d9
    0xffffff805e96bdd0 : 0xffffff7f809b1fa0
    0xffffff805e96be80 : 0xffffff7f809b26a3
    0xffffff805e96bea0 : 0xffffff7f809abda1
    0xffffff805e96bed0 : 0xffffff800053be2c
    0xffffff805e96bf10 : 0xffffff800053b30f
    0xffffff805e96bf60 : 0xffffff800053afb5
    0xffffff805e96bfa0 : 0xffffff80002c8527
    Kernel Extensions in backtrace (with dependencies):
    com.apple.iokit.IOUSBMassStorageClass(2.6.6)@0xfff fff7f80b52000->0xffffff7f80b5dfff
    dependency: com.apple.iokit.IOUSBFamily(4.2.2)@0xffffff7f8092f 000
    dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f8 0884000
    dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.6. 8)@0xffffff7f80ad5000
    com.apple.driver.AppleUSBEHCI(4.2.0)@0xffffff7f809 a8000->0xffffff7f809befff
    dependency: com.apple.iokit.IOUSBFamily(4.2.2)@0xffffff7f8092f 000
    dependency: com.apple.iokit.IOPCIFamily(2.6.3)@0xffffff7f80804 000
    com.apple.iokit.IOUSBFamily(4.2.2)@0xffffff7f8092f 000->0xffffff7f80968fff
    dependency: com.apple.iokit.IOPCIFamily(2.6.3)@0xffffff7f80804 000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    10J4139

    Kernel version:
    Darwin Kernel Version 10.7.4: Mon Apr 18 21:24:17 PDT 2011; root:xnu-1504.14.12~3/RELEASE_X86_64
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 141249665256361
    unloaded kexts:
    com.vmware.kext.vmnet 3.0.0 (addr 0xffffff7f81794000, size 0x40960) - last unloaded 4985451639353
    loaded kexts:
    com.vmware.kext.vmnet 3.1.3
    com.vmware.kext.vmioplug 3.1.3
    com.vmware.kext.vmci 3.1.3
    com.vmware.kext.vmx86 3.1.3
    com.apple.filesystems.afpfs 9.7 - last loaded 114332590227021
    com.apple.nke.asp_tcp 5.0
    com.apple.filesystems.smbfs 1.6.6
    com.apple.filesystems.msdosfs 1.6.3
    com.apple.filesystems.ntfs 3.4
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AGPM 100.12.31
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.driver.AudioAUUC 1.57
    com.apple.driver.AppleUpstreamUserClient 3.5.7
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleMCCSControl 1.0.20
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleMikeyDriver 2.0.5f13
    com.apple.kext.ATIFramebuffer 6.3.4
    com.apple.driver.AppleIntelHDGraphics 6.3.4
    com.apple.driver.AppleIntelNehalemProfile 11
    com.apple.driver.AppleHDA 2.0.5f13
    com.apple.driver.AudioIPCDriver 1.1.6
    com.apple.ATIRadeonX3000 6.3.4
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
    com.apple.driver.AppleIntelMeromProfile 19
    com.apple.driver.AppleGraphicsControl 2.10.6
    com.apple.driver.AirPort.Brcm4331 432.11.3
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
    com.apple.driver.AppleLPC 1.5.1
    com.apple.driver.AppleBacklight 170.0.46
    com.apple.kext.AppleSMCLMU 1.5.2d10
    com.apple.driver.AppleIntelSNBGraphicsFB 6.3.4
    com.apple.driver.AppleBluetoothMultitouch 54
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleUSBTCButtons 201.2
    com.apple.driver.AppleUSBTCKeyEventDriver 201.2
    com.apple.driver.AppleUSBTCKeyboard 201.2
    com.apple.driver.AppleIRController 303.8
    com.apple.iokit.SCSITaskUserClient 2.6.8
    com.apple.iokit.IOAHCIBlockStorage 1.6.4
    com.apple.driver.AppleUSBHub 4.2.0
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.driver.AppleFWOHCI 4.7.3
    com.apple.driver.AppleSDXC 1.0.2
    com.apple.driver.AppleUSBEHCI 4.2.0
    com.apple.driver.AppleAHCIPort 2.1.7
    com.apple.driver.AppleEFINVRAM 1.4.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBUHCI 4.2.0
    com.apple.driver.AppleACPIButtons 1.3.6
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.3.6
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClien t 142.6.0
    com.apple.security.sandbox 1
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.iokit.IOSurface 74.2
    com.apple.iokit.IOBluetoothSerialManager 2.4.5f1
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f13
    com.apple.driver.DspFuncLib 2.0.5f13
    com.apple.iokit.IOAudioFamily 1.8.3fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleHDAController 2.0.5f13
    com.apple.iokit.IOHDAFamily 2.0.5f13
    com.apple.iokit.IO80211Family 320.1
    com.apple.iokit.IONetworkingFamily 1.10
    com.apple.driver.IOPlatformPluginFamily 4.7.0a1
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleBacklightExpert 1.0.1
    com.apple.iokit.IONDRVSupport 2.2
    com.apple.driver.AppleSMC 3.1.0d5
    com.apple.driver.AppleThunderboltEDMSink 1.0.5
    com.apple.driver.AppleThunderboltEDMSource 1.0.5
    com.apple.kext.ATI6000Controller 6.3.4
    com.apple.kext.ATISupport 6.3.4
    com.apple.iokit.IOGraphicsFamily 2.2
    com.apple.driver.IOBluetoothHIDDriver 2.4.5f1
    com.apple.driver.AppleMultitouchDriver 207.11
    com.apple.driver.AppleThunderboltDPOutAdapter 1.2.0
    com.apple.driver.AppleThunderboltDPInAdapter 1.2.0
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.2.0
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.5
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f1
    com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f1
    com.apple.iokit.IOBluetoothFamily 2.4.5f1
    com.apple.driver.AppleUSBHIDKeyboard 141
    com.apple.driver.AppleHIDKeyboard 141
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
    com.apple.iokit.IOUSBMassStorageClass 2.6.6
    com.apple.driver.AppleUSBMultitouch 207.5
    com.apple.iokit.IOUSBHIDDriver 4.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6.1
    com.apple.driver.AppleUSBMergeNub 4.2.2
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
    com.apple.driver.AppleThunderboltNHI 1.2.3
    com.apple.iokit.IOThunderboltFamily 1.3.5
    com.apple.iokit.IOUSBUserClient 4.2.0
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.driver.AppleFileSystemDriver 2.0
    com.apple.iokit.IOAHCIFamily 2.0.6
    com.apple.iokit.IOUSBFamily 4.2.2
    com.apple.driver.AppleEFIRuntime 1.4.0
    com.apple.iokit.IOHIDFamily 1.6.6
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.TMSafetyNet 6
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.DiskImages 289
    com.apple.iokit.IOStorageFamily 1.6.3
    com.apple.driver.AppleACPIPlatform 1.3.6
    com.apple.iokit.IOPCIFamily 2.6.3
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro8,2, BootROM MBP81.0047.B0E, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f1
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.3)
    Bluetooth: Version 2.4.5f1, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 698.64 GB
    Serial ATA Device: MAT****ADVD-R UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
    USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: DataTraveler 2.0, 0x0951 (Kingston Technology Company), 0x1603, 0xfa130000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 9
    USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd120000 / 4
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd122000 / 5
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,215
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    According to the KP report, accessing the USB device is where the crash occurred. That doesn't mean the USB drive is necessarily at fault. It could have been caused by a corrupt Word file you were copying from the device. How is the USB drive formatted - is it FAT-32, NTFS, HFS?

  3. #3

    EvenStranger's Avatar
    Member Since
    Dec 09, 2010
    Location
    Virginia
    Posts
    844
    Specs:
    Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
    I'm thinking the culprit is the Kingston Data Traveller thumb drive, although chscag is right, it's possible it could have been the file.

  4. #4


    Member Since
    Jun 27, 2011
    Posts
    3
    yeap i was trying to open a word or ppt file located in my usb drive when it crashed. i tried to open the same files in a windows computer and they were corrupt.
    Another question is that some documents (ppt and word) display some pictures as black boxes. The same docs show no problems in windows. Weird? I guess is a compatibility issue? how can i fix it?
    Thanks guys.

  5. #5


    Member Since
    Jun 27, 2011
    Posts
    3
    oh usb is formatted FAT

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