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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

can anyone see why my mbp crashed (report attched)


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soyme

 
Member Since: Jun 27, 2011
Posts: 3
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Brand new 15" mbp 2011 2.2 GHz processor, 4GB RAM, 750 GB HHD. WOrking fine until I tried to open a MS word file from a usb drive and got the panic screen report. I had just shut down Win7 (running on fusion 3.0) like 2 minutes before the machine crashed. Below you can find the crash report...
Any clues?
Thanks!
Interval Since Last Panic Report: 127939 sec
Panics Since Last Report: 1
Anonymous UUID: 53438B11-5A8E-48C7-929F-F76C5438EA5A

Mon Jun 27 17:57:48 2011
panic(cpu 2 caller 0xffffff8000546430): "!pageList phys_addr"@/SourceCache/xnu/xnu-1504.14.12/iokit/Kernel/IOMemoryDescriptor.cpp:1409
Backtrace (CPU 2), Frame : Return Address
0xffffff805e96b6c0 : 0xffffff8000204d15
0xffffff805e96b7c0 : 0xffffff8000546430
0xffffff805e96b820 : 0xffffff800053f567
0xffffff805e96b910 : 0xffffff800053f958
0xffffff805e96b930 : 0xffffff7f809390ab
0xffffff805e96ba30 : 0xffffff7f80938e69
0xffffff805e96bad0 : 0xffffff7f8093e42c
0xffffff805e96bb50 : 0xffffff7f80b55754
0xffffff805e96bbc0 : 0xffffff7f80b55ec8
0xffffff805e96bc10 : 0xffffff7f80937562
0xffffff805e96bd10 : 0xffffff7f809b10d9
0xffffff805e96bdd0 : 0xffffff7f809b1fa0
0xffffff805e96be80 : 0xffffff7f809b26a3
0xffffff805e96bea0 : 0xffffff7f809abda1
0xffffff805e96bed0 : 0xffffff800053be2c
0xffffff805e96bf10 : 0xffffff800053b30f
0xffffff805e96bf60 : 0xffffff800053afb5
0xffffff805e96bfa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOUSBMassStorageClass(2.6.6)@0xfff fff7f80b52000->0xffffff7f80b5dfff
dependency: com.apple.iokit.IOUSBFamily(4.2.2)@0xffffff7f8092f 000
dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f8 0884000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.6. 8)@0xffffff7f80ad5000
com.apple.driver.AppleUSBEHCI(4.2.0)@0xffffff7f809 a8000->0xffffff7f809befff
dependency: com.apple.iokit.IOUSBFamily(4.2.2)@0xffffff7f8092f 000
dependency: com.apple.iokit.IOPCIFamily(2.6.3)@0xffffff7f80804 000
com.apple.iokit.IOUSBFamily(4.2.2)@0xffffff7f8092f 000->0xffffff7f80968fff
dependency: com.apple.iokit.IOPCIFamily(2.6.3)@0xffffff7f80804 000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10J4139

Kernel version:
Darwin Kernel Version 10.7.4: Mon Apr 18 21:24:17 PDT 2011; root:xnu-1504.14.12~3/RELEASE_X86_64
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 141249665256361
unloaded kexts:
com.vmware.kext.vmnet 3.0.0 (addr 0xffffff7f81794000, size 0x40960) - last unloaded 4985451639353
loaded kexts:
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
com.apple.filesystems.afpfs 9.7 - last loaded 114332590227021
com.apple.nke.asp_tcp 5.0
com.apple.filesystems.smbfs 1.6.6
com.apple.filesystems.msdosfs 1.6.3
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.5f13
com.apple.kext.ATIFramebuffer 6.3.4
com.apple.driver.AppleIntelHDGraphics 6.3.4
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleHDA 2.0.5f13
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.ATIRadeonX3000 6.3.4
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AirPort.Brcm4331 432.11.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB 6.3.4
com.apple.driver.AppleBluetoothMultitouch 54
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.2
com.apple.driver.AppleUSBTCKeyEventDriver 201.2
com.apple.driver.AppleUSBTCKeyboard 201.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleSDXC 1.0.2
com.apple.driver.AppleUSBEHCI 4.2.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f13
com.apple.driver.DspFuncLib 2.0.5f13
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f13
com.apple.iokit.IOHDAFamily 2.0.5f13
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltEDMSink 1.0.5
com.apple.driver.AppleThunderboltEDMSource 1.0.5
com.apple.kext.ATI6000Controller 6.3.4
com.apple.kext.ATISupport 6.3.4
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.IOBluetoothHIDDriver 2.4.5f1
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleThunderboltDPOutAdapter 1.2.0
com.apple.driver.AppleThunderboltDPInAdapter 1.2.0
com.apple.driver.AppleThunderboltDPAdapterFamily 1.2.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f1
com.apple.iokit.IOBluetoothFamily 2.4.5f1
com.apple.driver.AppleUSBHIDKeyboard 141
com.apple.driver.AppleHIDKeyboard 141
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.6
com.apple.driver.AppleUSBMultitouch 207.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleUSBMergeNub 4.2.2
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.AppleThunderboltNHI 1.2.3
com.apple.iokit.IOThunderboltFamily 1.3.5
com.apple.iokit.IOUSBUserClient 4.2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.2
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.3
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro8,2, BootROM MBP81.0047.B0E, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f1
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.3)
Bluetooth: Version 2.4.5f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 698.64 GB
Serial ATA Device: MAT****ADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: DataTraveler 2.0, 0x0951 (Kingston Technology Company), 0x1603, 0xfa130000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 9
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd120000 / 4
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd122000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3
QUOTE Thanks
chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,402
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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According to the KP report, accessing the USB device is where the crash occurred. That doesn't mean the USB drive is necessarily at fault. It could have been caused by a corrupt Word file you were copying from the device. How is the USB drive formatted - is it FAT-32, NTFS, HFS?
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EvenStranger

 
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Member Since: Dec 09, 2010
Location: Virginia
Posts: 845
EvenStranger is just really niceEvenStranger is just really niceEvenStranger is just really niceEvenStranger is just really niceEvenStranger is just really nice
Mac Specs: Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd

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I'm thinking the culprit is the Kingston Data Traveller thumb drive, although chscag is right, it's possible it could have been the file.
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soyme

 
Member Since: Jun 27, 2011
Posts: 3
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yeap i was trying to open a word or ppt file located in my usb drive when it crashed. i tried to open the same files in a windows computer and they were corrupt.
Another question is that some documents (ppt and word) display some pictures as black boxes. The same docs show no problems in windows. Weird? I guess is a compatibility issue? how can i fix it?
Thanks guys.
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soyme

 
Member Since: Jun 27, 2011
Posts: 3
soyme is on a distinguished road

soyme is offline
oh usb is formatted FAT
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