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  1. #1


    Member Since
    Jun 22, 2011
    Posts
    1
    Problems with my macbook
    I tried typing on my mac, but ran into the following problems-
    -everything is capitalized
    -when I press a number key it only types the symbol associated with it
    -caps lock won't do anything-
    -delete key won't work

    I tried restarting my macbook and then turning it off completely, but when i went to login it did nothing. It also booted up in safe boot. I plugged a different keyboard into it, which worked just fine. When everything loaded up, my date and time were completely screwed up. Your thoughts and help with the keyboard issue would be much appreciated.

  2. #2

    gtirr's Avatar
    Member Since
    Jan 31, 2011
    Location
    South Bend, IN
    Posts
    65
    Specs:
    Mac Book Pro 15" 2.4 GHz. Core i5 4GB 1067 MHz. DDR-3 Ram
    Just a thought, but have you checked to see if either of your SHIFT keys are stuck?
    Maybe something spilled under one and has caused it to stick?
    Let us know what you find. Good luck
    Russ

  3. #3

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
    Posts
    18
    well what happened? I have the same problem. all caps doesnt appear to have any keys stuck, and keeps booting up in safe boot?? help

  4. #4

    chscag's Avatar
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    Jan 23, 2008
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    48,269
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Same question to you.... did you spill any liquids on your keyboard or anywhere else on the machine?

  5. #5

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
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    nope not that im aware of...

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
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    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If no spills have occurred, it could be the keyboard ribbon cable has either come loose or may be failing. If you're adept at doing self repairs, take a look at the instructions for changing out the keyboard at iFixit: The free repair manual. That may help you with the disassembly so you can get at the ribbon cable.

  7. #7

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
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    thanks doesn't appear to of had spills of any sort cleaned up the underside of keyboard and will reassemble to see what happens.. thanks for the help
    Attached Images Attached Images

  8. #8

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
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    well all back together and same thing..... but if i use a ext keyboard its fine. besides booting up in safe boot unless i hold f8 then it boots normal if you can call it that.. so it seems as if the shift key is somehow stuck even tho i was in there and see nothing wrong??

  9. #9

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
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    28,900
    Specs:
    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Did you buy this new or used? Reason you were asked about spills is that is so common with issues like yours.

    It sounds like a key is stuck. Could you unplug the internal keyboard then boot and see if it still comes up in Safe Mode? That I think would tell you the issue. That is what I would do if it were my machine.

  10. #10

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
    Posts
    18
    Quote Originally Posted by dtravis7 View Post
    Did you buy this new or used? Reason you were asked about spills is that is so common with issues like yours.

    It sounds like a key is stuck. Could you unplug the internal keyboard then boot and see if it still comes up in Safe Mode? That I think would tell you the issue. That is what I would do if it were my machine.
    yes bought it used

    cant find good image of this exact model for the one to unplug.. is it #1 or #2 ?? or something different ?????


    if it boots normal after that i would have to replace the ribbon or the whole keyboard ?? Thanks again for all the help
    Attached Images Attached Images

  11. #11

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
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    18
    well i unplugged alot of different things and still boots in safe boot?

  12. #12

    diesel27blue's Avatar
    Member Since
    Jun 06, 2012
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    anyone have any ideas?? Thanks again in advance.

  13. #13

    diesel27blue's Avatar
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    Jun 06, 2012
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    ok well I ordered a new to me used mint shape keyboard and installed.... All is well, no more safe booting and types regular.. Thanks to the few people who started to help and then disappeared

  14. #14

    pigoo3's Avatar
    Member Since
    May 20, 2008
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    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by diesel27blue View Post
    ok well I ordered a new to me used mint shape keyboard and installed.... All is well, no more safe booting and types regular..
    Congrats on getting things working! I think that your earlier troubleshooting (everything worked fine when using an external keyboard)…was probably the biggest clue that the MacBooks keyboard/topcase was bad.

    Quote Originally Posted by diesel27blue View Post
    Thanks to the few people who started to help and then disappeared
    I'm not really sure that this "back-handed" comment was necessary.

    - Folks help as best as they can…but if they run out of ideas…they run out of ideas.
    - You also "piggy-backed" your initial post onto a 1+ year-old thread…which may not have given it the visibility you might have gotten if you started your own new thread.
    - You may need help in the future…and saying things like this won't help to "endear" you to other members!

    The important part is you got things working!!!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  15. #15

    dtravis7's Avatar
    Member Since
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    iMac 2010 27" QuadI7 OSX10.11, iMac 2008 OSX10.11, MBP Late2011OSX10.11 , iPad Air, iPhone 3GS
    Glad to hear that solved it. I was pretty sure it would.

    I for one did not disappear but ran out of ideas. I had a feeling you were unplugging the wrong cable.

    And agree with Nick, always start a new thread when you need help.

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