| Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook. |
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![]() Member Since: Jun 20, 2011
Posts: 4
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Hi everyone! It would be great if anyone could help me out here!
So the last couple of days on my charger the white encasing started to peel away at a point, this widened and the wire inside was exposed. I placed duck tape over this, i then plugged it into the macbook. Firstly, i noticed now that the charger was not working at all, there was what appeared to be an orange light and a smell like a blown fuse. I looked at the charger, and the wires inside were all shredded up, i guess this reders the charger useless. I have ordered a replacement with Apple online. However, i worry that the megsafe might be broken because of this? im going to try another charger of a friends tomorrow to see. There is a slight "blown fuse" smell from the megsafe area, could it have been affected? I hope not as i just had the megsafe dc board replaced for 150. Any help really appreciated
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![]() Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 32,024
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods
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It sounds like the MagSafe charger unit itself may have developed a short and burned through the wiring. If you ordered a replacement from Apple it will include the entire unit not just the cable.
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![]() Member Since: Jun 20, 2011
Posts: 4
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![]() Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 32,024
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods
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![]() Member Since: Jun 20, 2011
Posts: 4
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I sent the Macbook away to be looked at. The repair company replaced the DC board already last month. They said that there is no problem with the magsafe, and that the logic board may be the problem. In such a case, its probably going to cost me a good 600/700 to repair apparently. Do people think this is an accurate diagnosis? If so, should i even bothar with the repair? I mean i could buy another laptop for far cheaper an amount, even though i do love my macbook!
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![]() Member Since: Mar 09, 2011
Posts: 717
![]() Mac Specs: mbp 15 2009, mbp 13 2010
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![]() Member Since: Dec 09, 2010
Location: Virginia
Posts: 845
![]() ![]() ![]() ![]() ![]() Mac Specs: Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
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You might want to speak to the service manager. Repairs carry a 90-day warranty (at least at the Apple Stores, not certain about 3rd party repairs). It's possible they could link the repair to the previous one, call it a rework, and cover the repair under the 90-day service coverage. Since the previous issue was a failed DC-board (i.e., electrical issues), it's certainly possible the logic board could have been damaged by the same electrical issue.
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![]() Member Since: Jun 20, 2011
Posts: 4
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Thanks once again for the great info! The Mac Technician said the magsafe isnt the problem he tried another magsafe in the laptop and the problem was still not fixed. Which lead him to believe the logic board is the issue. On their website they have a " no fix - no fee" policy, I paid 150 for the magsafe to repaired only for a similar issue to reoccur once again 3 weeks later. They also say they have a "genuine spare with manufacturer warranty 3 months to a year on all systems repaired" I have a feeling there is a link as the poster above said between the magsafe failing and the logic board. Am i reasonable to assume this?
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![]() Member Since: Dec 09, 2010
Location: Virginia
Posts: 845
![]() ![]() ![]() ![]() ![]() Mac Specs: Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
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Based on the information above, I'd say yes. If they give you any difficulty about calling this a repeat repair, contact Apple customer relations, explain the situation to them, provide them with the repair number so they can review it, and they can work with the shop on your behalf.
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