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  1. #1

    Member Since
    Jun 09, 2011
    Question please**help*keyboard*problem
    i*have*a*major*keyboard*problem*ive*just*bought*my *first*mac*and*i*dont*know*a*first*thing*about*it* a*few*days*ago*it*updated*it*automatically*and*ins talled*snow*leopard*fonts*i*suspect*thats*the*sour ce*of*the*problem*but*im*not*sure*so*the*problem*i s*this*sometimes*the*keyboard*is*working*normally* except*the*letter*h*witch*is*always*like*this**̏*o ther*letters*work*ok*but*then*become*weird*for*exa mple*r*=**t=**g=**etc.*the*caps*lock*key*always *looks*like*its*turned*on*but*it*isnt,*when*i*plug *in my*old*keyboard*it*works*fine*but*i*didnt*do*anyth ing*to*damage*the*keyboard*on*my*laptop,*language* and*text*is*set*correctly*so*thats*not*the*issue.

  2. #2

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Waiting for a mate . . .
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3

    That was hard to read. Welcome to the forum and sorry its under such yuck circumstances

    If you have only just bought this Mac Take it back to Apple and let them have a look at it for you. As good as we think our Mac's are there will always be lemons and you could have got one . . .

    You could in the mean time repair permissions

    Applications>Utilities>Disk Utility
    Once open click yourHD in the left column and then the First Aid Tab. Now go to the bottom and click the Repair Permissions Tab and sit back and have a coffee . . .

    It will prob bring up a big list in the Log but dont worry about it. Once its finished repairing, log out the back in and see if the problem still persists . . . .
    Post back the results . . . Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
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  3. #3

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Early 2015 13" rMBP
    Is the spacebar broken too?

    Try going to System Preferences > Language & Text > Text > click "Restore Defaults"
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  4. #4

    quin's Avatar
    Member Since
    Dec 19, 2009
    MBP 13, 2.4, 8GB, 120GB SSD OCZ
    Wel**** to t** boar*

    Go! M*c!

  5. #5

    Member Since
    Jun 09, 2011
    it*seems*that*backspace*is*broken*only*on*this*for um*im*sorry*about*that.*ill*listen*to*your*advice* and*try*to* fix*it*my*self*ive*bought*my*mac*in london*and*im*not*quite*sure*if*we*have*an apple*store*in*my*country*so*i****hope*this*will*w ork*ill*let*you*know*thanks*anyway

  6. #6

    Member Since
    Jun 09, 2011
    hey guys i did everything you told me to do and nothing helped but good news i did something else that helped i went to universal access then to keyboard then to set key repeat then to modifier keys and*then i turned off the option key and everything is working fine except i cant tipe @ but thats ok i can copy paste it and live with that since everything else is working so it seems that the problem was in the option key (alt key) if you have any solutions for the @ situations please help

  7. #7

    Jeff Dias's Avatar
    Member Since
    Mar 04, 2011
    13' Macbook Pro mid 2010, OS X 10.6.7, Core 2 Duo, 4gb RAM, 250gb HDD
    Hey man, don't get used to the problem, take your brand new mac to a repair! it might be something that doesn't botter you, but come on, you paid for something that MUST work properly, don't do workarounds for something it's their fault.

  8. #8

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Lake Mary, Florida
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Thread moved to more appropriate forum. Please read before posting in Rumors & Reports.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

  9. #9

    Member Since
    Jun 09, 2011
    jeff i would do that but like i said im not sure that there is an apple store in my country and by the things i know its not smart to give it to someone in a regular shop to fix it so i am happy with this its not perfect but look at the first post its way better

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