New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

2011 15" MBP won't boot


Post Reply New Thread Subscribe

 
Thread Tools
Banshee365

 
Member Since: Feb 24, 2011
Posts: 27
Banshee365 is on a distinguished road

Banshee365 is offline
Running stock everything, including single boot system. Havn't made any changes at all in the past couple of weeks as far as uninstalling or installing software. Last week the machine wouldn't come out of sleep or hibernate (whichever it reverts to when left open for a while) without closing and opening the screen a couple of times and hitting the power button. Today I powered up the machine and a grey progress bar appeared at the bottom of the grey screen. The bar progresses about 1cm across the screen, freezes there, starts over, goes 1cm over again then shuts down automatically. It will not let me boot by holding C down with the setup CD in the drive. I've tried booting in safe mode and resetting the PRAM. I then called Apple Care and he had me do the same things and they all failed. It will let your boot into the diagnostic mode by holding D while booting. However, the AHT will freeze near the end of the test and freeze there until you force shutdown. It freezes near the end of the quick and long tests.

On top of this our backup external drive failed a few months ago and we havn't been able to afford a new one so we have no backups of the machine. Any ideas of what is going on? The Apple Care rep said I have to go to a Genius Bar and let them work on it. I'm a bit ****** to say the least when my 4 year old thinkpad I throw all over the country runs like a top and our new $2200 top of the line machine is sitting in it's original box dead.
QUOTE Thanks
BrianLachoreVPI

 
BrianLachoreVPI's Avatar
 
Member Since: Feb 25, 2011
Location: Maryland
Posts: 3,742
BrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant futureBrianLachoreVPI has a brilliant future
Mac Specs: March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD

BrianLachoreVPI is offline
I think I'd be hightailing it to the Genius Bar.
QUOTE Thanks
Dysfunction

 
Dysfunction's Avatar
 
Member Since: Mar 17, 2008
Location: Tucson, AZ
Posts: 6,638
Dysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant future
Mac Specs: 2008 and 2011 15" mbps, late 11 iMac, iPhone 4s, and too many ipods and other stuff

Dysfunction is offline
Quote:
Originally Posted by BrianLachoreVPI View Post
I think I'd be hightailing it to the Genius Bar.
Yep me too, there's a hardware problem alright.

mike
This machine kills fascists
Got # ? phear the command line!
QUOTE Thanks
Banshee365

 
Member Since: Feb 24, 2011
Posts: 27
Banshee365 is on a distinguished road

Banshee365 is offline
After a 2 hour drive we dropped our MBP off at the genius bar. A bit later he came back out to the floor and said that the HD has failed and requires replacement. He wasn't sure if it was a physical failure or just corrupted. He said he didn't hear any clicking or other signs showing physical failure.

He said that he has no way of recovering any data there and that the drive would need to be sent off to a lab for any recovery. We've pretty much just lost a couple hundred pictures that weren't backed up since our external drive failed several months ago. I thought we had more time to come up with a new backup drive, apparently not. It sucks that the pictures are gone but I'm wandering if it's worth trying to recover some data myself.

There are some programs that run at the DOS level and can sometimes recover corrupted drives. You can't even hold down "C" on the MBP to access the setup disk so I'm wandering if the failure is beyond just corruption. I could get a cable to fit the drive as an external drive for like $12 and run that program to try and recover some pictures. Being that the box is on the way to send the MBP back to Apple for the HDD replacement (The genius's at the Genius Bar didn't have the correct HDD and sent me packing 2 hours back home!) so if I decided to do that I would have to hold off on sending the MBP back to Apple. If it's doubtful that I can recover anything, or a physical failure is suspected, then we'll just cut our loses and send it back to Apple and start all over agian.

We've had two HDD's fail in a matter of months so dropping a couple hundred bucks on a backup drive is now a huge priority so this doesn't happen again... My wife is an aspiring pro photographer so a Drobo is raid array is going to be the way to go to protect projects but for now anything is better than nothing. I'm looking at either a 1TB Time Capsule or different external HDD that maybe my PC can back up on as well.
QUOTE Thanks
Ramimac1

 
Ramimac1's Avatar
 
Member Since: Dec 29, 2010
Location: Las Vegas
Posts: 263
Ramimac1 has a spectacular aura about
Mac Specs: 2010 i3 27" 16gb Ram

Ramimac1 is offline
If I were you I would look at something like this

Synology Network Attached Storage - NEW NAS Experience

under products there are several models to choose from they will even handel time machine backups. I run an older one called the ds209+ an it is quick. the 411+ is one of the faster ones in a reasonable price range then just load it up with drives...

Old time Computer Hardware Tech
Ohh My Typing Sucks Live with it

Snoopy is the Man !!!
QUOTE Thanks
Banshee365

 
Member Since: Feb 24, 2011
Posts: 27
Banshee365 is on a distinguished road

Banshee365 is offline
Those Synology products look great, definitely something to look into.

Do you guy's think it is worth attempting to try to repair the drive with DiskWarrior before sending it back to Apple? I'm wandering if it's worth a shot or if the odds of getting anywhere are really against me. I'm not sure how to hook up the drive to a working comp because we only have 1 Mac. I have a PC and I'm wandering if I could get a SATA-USB adapter and run something on my PC to repair the drive externally. Or maybe I could find someone else with a mac and boot ours up in target disk mode and attempt to read it that way.

This video that I found show's exactly what our MBP is doing: YouTube - ‪Macbook Pro Won't Boot! Help!‬‏

Sending it off to Apple will fix the problem but will not get my pictures back. Is it worth wasting a week of getting the machine back and running trying to repair and recover the pictures off of the drive or does that video show issues DiskWarrior won't be able to touch? Thanks for the input guy's!
QUOTE Thanks
Ramimac1

 
Ramimac1's Avatar
 
Member Since: Dec 29, 2010
Location: Las Vegas
Posts: 263
Ramimac1 has a spectacular aura about
Mac Specs: 2010 i3 27" 16gb Ram

Ramimac1 is offline
From the looks of it I am guessing the drive has a bad platter. do you hear the drive spin up at all when turned on?

Old time Computer Hardware Tech
Ohh My Typing Sucks Live with it

Snoopy is the Man !!!
QUOTE Thanks
Banshee365

 
Member Since: Feb 24, 2011
Posts: 27
Banshee365 is on a distinguished road

Banshee365 is offline
It sounds like it's spinning up as normal but when the progress bar is up at the boot screen it's making a very slight clicking noise like it's trying to look for the OS or something. It doesn't sound like any physically failed HDD that I've had with the more distinct and louder clicking.
QUOTE Thanks

Post Reply New Thread Subscribe


« MacBook Air Booting Issue | New MBP Advice »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Can't boot 2011 MBP from external drive created with a 2010 MBP hotcheese Apple Notebooks 9 05-27-2011 06:42 PM
MBP 15" i7 2.66GHz vs. MBP 13" 2.4GHz + Custom Windows Gaming Computer? Ramseslll Apple Notebooks 3 08-26-2010 04:26 AM
triple boot snow leopard, windows 7, & ubuntu JAM Running Windows (or anything else) on your Mac 4 07-14-2010 12:57 PM
13" vs. 15" MBP kbun82 Apple Notebooks 6 05-04-2010 01:03 PM
Triple booting Leopard, Ubuntu, and XP on a MBP JAM Running Windows (or anything else) on your Mac 10 12-30-2008 09:53 PM

All times are GMT -4. The time now is 01:16 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?