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  1. #1


    Member Since
    Jul 31, 2010
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    Specs:
    2.4GHz Intel Core Duo, 4GB RAM, 250GB SATA HDD
    Can't boot up: MB says I modified a system file
    MB Early 2008 v10.6.7
    2.4GHz Intel Duo Core

    I was surfing the web today when my Mac started acting really buggy. It was very jumpy and laggy, so I proceeded to restart the mac (I didn't do a hard reset, I Shut Down via the Apple menu).

    When it restarted, it booted up okay, but after the screen with the apple logo, the logo changed to a circle with a diagonal line through it (the prohibition sign). This tells me, from past experiences, that the MB can't find a crucial system file/folder. I don't recall doing any sort of that thing, though.

    I have read the Apple article on the prohibition sign. It said to use Disk Utility from the install disc to repair the disk. The disk is listed, but the button to repair or verify it is grayed out.

    I have ran the Apple Hardware Test. I haven't tried the extended/full test yet, but the basic one said no errors. I do have a backup of my HD; is it worth reformatting the disk and performing a clean install? Might my hard drive be dead and need to be replaced?

    Thanks, for any help!@

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
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    22,389
    Specs:
    Imac 27", 3.3GHz, 512 flash storage, 16GB memory, macOS Sierra.
    Did you boot from the install disc by restarting with the DVD in, holding down 'C' immediately after the chime, selecting language, and in Menu Bar select Utilities > Disk utility and run Repair Disk from there? You cannot repair a disk you are booted from, maybe that is why the option is greyed out.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3


    Member Since
    Jul 31, 2010
    Posts
    21
    Specs:
    2.4GHz Intel Core Duo, 4GB RAM, 250GB SATA HDD
    That might explain why I couldn't repair the disk.

    I'm completing the Hardware Test now (the full test). Should I perform a clean install?

  4. #4


    Member Since
    Jul 31, 2010
    Posts
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    Specs:
    2.4GHz Intel Core Duo, 4GB RAM, 250GB SATA HDD
    Okay, the extended Hardware Test results came in. I had this error:
    4hdd/11/40000004:SATA(0,0)

    I did a bit of research, and I can conclude that my drive is failing. It had to a defective drive because this drive is only 1-month old. I'm asking for a replacement.

  5. #5

    iggibar's Avatar
    Member Since
    Apr 20, 2009
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    Cleveland
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    Quote Originally Posted by allen12 View Post
    Okay, the extended Hardware Test results came in. I had this error:
    4hdd/11/40000004:SATA(0,0)

    I did a bit of research, and I can conclude that my drive is failing. It had to a defective drive because this drive is only 1-month old. I'm asking for a replacement.
    HDD's can realistically fail at any given time. With that said, I hope everything goes well with the replacement! If you take it to an Apple store, and it fails their hardware test, they will most likely replace the hdd under warranty, if you have extended an extended warranty, or bought the drive from Apple. Not sure about other stores' policies.
    “If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment.” Marcus Aurelius

  6. #6

    wheelguy12's Avatar
    Member Since
    Apr 07, 2011
    Posts
    157
    It could also be the hard drive cable - those little connector springs wear out or get corroded. May as well get a new cable while you wait for your new drive to come in.
    2011 MacBook Pro 13" i5, 8/300 gig 27" + 23" disp

  7. #7

    iggibar's Avatar
    Member Since
    Apr 20, 2009
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    Cleveland
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    Specs:
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    Quote Originally Posted by wheelguy12 View Post
    It could also be the hard drive cable - those little connector springs wear out or get corroded. May as well get a new cable while you wait for your new drive to come in.
    That's most likely not the case. The hdd cables on the 08 and up macbooks work(due normal wire design, also similar to other sata laptops) in a way that if it does fray, or if the internal wire gets cut, it will completely fail, which isn't what this is showing. It will also give different error codes. This error code has more to do with the failure of the internal file management of the HDD, which is caused by a failing hdd. If you copy the error code, you can actually find out more info on the exact problem via Apple's technical help. I wouldn't waste money on a cable.
    “If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment.” Marcus Aurelius

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