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  1. #1


    Member Since
    May 07, 2011
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    1
    New Macbook Pro.. Kernel Panic??
    Hi, I just bought my first mac yesterday (a 2011 i5 Macbook pro, 13"). I was playing around in Garageband for a while and all of sudden a message came up on the screen saying that i need to restart the computer by holding down the power button. After I restarted an error report came up asking if i want to send the report to apple. My MBP isn't connected to the internet yet so i couldn't send it to apple but i had a look at the report and it said something about a panic and then had multiple lines of code underneath. After that the macbook worked fine until earlier today when I went on Garageband again (I was recording myself singing with one of the loops), and the same thing happened to me again.
    I'm a bit dissapointed that I've spent this much money on a computer and it has already crashed twice in a 24hr period. Is something wrong with my macbook? Any help would be greatly appreciated.

  2. #2

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
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    The Republic of Neptune
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    Quote Originally Posted by greenbass1 View Post
    Hi, I just bought my first mac yesterday (a 2011 i5 Macbook pro, 13"). I was playing around in Garageband for a while and all of sudden a message came up on the screen saying that i need to restart the computer by holding down the power button. After I restarted an error report came up asking if i want to send the report to apple. My MBP isn't connected to the internet yet so i couldn't send it to apple but i had a look at the report and it said something about a panic and then had multiple lines of code underneath. After that the macbook worked fine until earlier today when I went on Garageband again (I was recording myself singing with one of the loops), and the same thing happened to me again.
    I'm a bit dissapointed that I've spent this much money on a computer and it has already crashed twice in a 24hr period. Is something wrong with my macbook? Any help would be greatly appreciated.
    Kernel panics are usually a sign of faulty hardware, most typically the RAM. It can sometimes be caused by software that you may have installed that doesn't play well with the version of OS X you are running. If you haven't installed anything yourself yet, then I would just call Apple immediately rather than spending time trying to troubleshoot this. They should be willing to do an outright replacement since it's only 2 days old. Apple's track record is well above the industry average, but like anything else, some lemons do slip through.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3

    osxx's Avatar
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    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    I would definitely take it back if anything it will be noted that it has issues documentation is everything.

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