problem with macbook

monkfish · monkfish #1 (**permalink**)

04-22-2011, 04:49 PM

I have a grey screen with a folder in the middle with a ? in the middle of that, what do I do?

dtravis7 · dtravis7 #2 (**permalink**)

04-22-2011, 05:23 PM

Usually that means the Hard Drive is dead or the boot part of OSX is messed up. Do you have the OSX DVD's that came with your Macbook? If so, put in DVD #1 and hold down the D key after the startup sound. Run the Apple Hardware test. See what is says. That will show if the Hard Drive is gone.

Can you give us a bit more info also about which Macbook and which version of OSX is installed?

vansmith · vansmith #3 (**permalink**)

04-22-2011, 05:45 PM

Give this a read. If you get to step 11 in "Additional steps" (reinstall OS X), come back here first - we may be able to help fix it without reinstalling.

tambalpanci · tambalpanci #4 (**permalink**)

04-23-2011, 08:27 AM

maybe repair disk permission using mac os x install dvd can solve your problem ..

dtravis7 #2 (permalink)
Member Since: Jan 04, 2005 Location: Modesto, Ca. Posts: 25,806 Mac Specs: iMac C2D Late 2007 20" with 10.8.3, Macbook Santa Rosa 4GB Ram OSX 10.8.3	04-22-2011, 05:23 PM Usually that means the Hard Drive is dead or the boot part of OSX is messed up. Do you have the OSX DVD's that came with your Macbook? If so, put in DVD #1 and hold down the D key after the startup sound. Run the Apple Hardware test. See what is says. That will show if the Hard Drive is gone. Can you give us a bit more info also about which Macbook and which version of OSX is installed? ...Dennis Mac-Forums Community Guidelines
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monkfish #1 (permalink)
Member Since: Apr 22, 2011 Posts: 1	04-22-2011, 04:49 PM I have a grey screen with a folder in the middle with a ? in the middle of that, what do I do?
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tambalpanci #4 (permalink)
Member Since: Apr 23, 2011 Posts: 28	04-23-2011, 08:27 AM maybe repair disk permission using mac os x install dvd can solve your problem ..
	QUOTE Thanks

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